CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Cruising Bikes / Choppers from Springfield, VA to Midland, TX (1670 mi)
If I could leave zero stars, I would. My 2025 Harley-Davidson Street Bob was completely mishandled and nearly destroyed because of AD Logisticsā utter negligence and lack of basic competence. The drivers didnāt even put the bike in transport mode, then tried to jump it with a Ram 3500 diesel truck ā while revving the engine ā frying the electrical system and triggering every warning light on the dash. The bike started revving on its own, lights flickering like a Christmas tree, and then died completely. I was left outside after midnight, in the cold, dealing with their mess while they stood there clueless. This company has zero training, zero accountability, and clearly no respect for customer property. They are reckless, unprofessional, and dangerous to trust with any vehicle ā especially a motorcycle. I have video and photo evidence of the damage and behavior of their drivers, and Iām already in contact with my attorney regarding a potential negligence claim. If you value your vehicle, your time, and your sanity, do not ever use AD Logistics. Learn from my nightmare.
12 lbs Cat from Belfast, ME to Kissimmee, FL (1516 mi)
Quite literally a hero! From the moment I got his quote until Landin left my driveway, I was certain my car was in perfect hands. I cannot thank you enough for literally delivering my baby. Itās been 8 months without him and tonight Iāll sleep well finally because Landin went the extra mile each and every step of the way. Iād send my grandma with him, if she were litter box trained! 10,000 stars, and youāre literally missing out if you donāt pick Landin.
60 lbs Alaskan Malamute from Wasola, MO to Lucerne Valley, CA (1606 mi)
Excellent service keep me in the loop the whole trip and was exactly on schedule as promised, my pup came bathed and so happy to see our family I highly recommend her services.
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65 lbs Golden Retriever from Lakewood, CO to Greenwich, CT (1823 mi)
Samantha and her husband were excellent with our golden retriever. They drove her from Colorado to Connecticut in less than 30 hours. They also sent multiple updates, messages, and sweet pictures of our pup. We will definitely use them again in the future. Canāt recommend their service enough!
40 lbs Standard Poodle from Avalon, NJ to Woodbridge, VA (204 mi)
Lois was fabulous. She was pleasant, prompt, informative and professional. She kept us informed throughout the trip and confirmed delivery by text and GPS. Highly recommend
25 lbs Beagle from West Milford, NJ to Tallahassee, FL (1134 mi)
NJ to Tallahassee, FL. Moved our beagle/lab mix. 9 year old. She got to us in great shape. TLC provided great communication, pictures and gps location. Highly recommend!
53 lbs Australian Shepherd from Billings, MT to Minden, NV (999 mi)
I was very happy with how Sam handled driving my 16yo little old lady for 15 hours after a family emergency left her stranded. Sam made sure she was comfortable, provided periodic updates including pictures and videos, stopped frequently to let her potty and run around, and she arrived happy and healthy. Thank you so much for taking wonderful care of Bailey!
10 lbs Cat from Elliottville, KY to Jackson, KY (70 mi)
First time ever using this service and they made it so easy for me! Sent me lots of updates so i knew what was happening and when theyd get here. if i ever use this service again im 100% coming back to these guys!
Cars and Light Trucks from Rock Springs, WY to Richmond, IN (1408 mi)
I had a great experience with them transporting my GMC truck. Very great to communicate with. I would definitely recommend ment using them to transport your vehicle. They are amazing. I would give them 10 stars if I could. They picked my truck up in Wyoming and delivered it to Indiana in 2 days. Iām very very pleased with them. Thank you so much!!!!
65 lbs Labrador Retriever from Germantown, MD to Seattle, WA (2720 mi)
Adam was awesome to work with in transporting our 4-year old lab/husky across the country. He was willing to meet in advance of the pickup to build a bond with our highly anxious fur baby and put any doubts we had to rest. I highly recommend Adam and hope heās available if we ever need to move again. Thank you so much, Adam, for handling our Kinako with great care!
45 lbs Labradoodle from Charleston, SC to Boulder, CO (1734 mi)
I cannot say enough good things about our experience with Devin. He was our absolute hero this past week. My brother is suffering from terminal cancer and we were desperate to find a new home for his beloved dog. He lives in SC and we live in CO. We struggled with how to get the dog (Jax) safely to Colorado without adding even more trauma to his already very confusing situation. This is where Devin came to our rescue. He picked Jax up at my brotherās house and delivered him to ours in 2 days. He stayed in touch with us the entire timeā¦both through a live gps link and through photos and videos during their journey. He provided many breaks and always made sure Jax felt comfortable and loved. This experience was simply amazing and I would recommend Devin to anyone, anytime without hesitation. Six out of five stars!
4 lbs Cat from Cave Spring, VA to Carbondale, IL (636 mi)
I had such a great experience with Goda Enterprise when they delivered my American Shorthair cat, Juliet. They were so kind and communicative the whole time, sending me constant updates and pictures during her trip, which really eased my nerves. They even traveled with a bunch of her belongings, which showed how thoughtful and caring they are. Everything went so smoothly and quickly, and it was clear they truly cared about her comfort. Iām beyond grateful for how well they handled everything. Juliet arrived safe, calm, and happy. Couldnāt recommend them enough!
48 lbs Siberian Husky from Mount Washington, KY to Atlanta, GA (421 mi)
Stepped up and saved me last minute! Atef was quick to respond and help and his wife was just absolutely amazing.
53 lbs Australian Shepherd from Marion, VA to Charlotte, NC (174 mi)
Good communication, on time, did well with the dog.
7 lbs Yorkshire Terrier from Alpharetta, GA to Visalia, CA (2294 mi)
Emmanuel was excellent, service was great, took very good care of my puppy. He insured great detail every step of the way, route, time, and delivery. I would highly recommend his service to all my friends in need of transport. Thank you very much, your company is blessed to have a worker willing to go the extra mile to insure safety and care of precious cargo.