CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
When I first signed up with Citizen Shipper, I was shocked that 19 "shippers" contacted me. It was very confusing. I didn't know who to choose. So I thought to look for someone who just seemed like a good person. I chose Angel because she seemed like a real person, not a corporation. Angel brought our sweet, but energetic 1 yr old dog from Houston Tx to Salinas Ca, about 1,800 miles. Angel didn't use a crate, which we really appreciated. Our dog would not tolerate that, she wants to watch the world as it passes by the window. Angel was super friendly, and you could tell she really cared about animals. (At the end of the trip, our dog still wanted to give Angel love, and she asked for a picture with our dog.) Probably best of all, Angel kept us updated throughout the trip, several times a day. She sent us texts, pictures, and videos of our dog in her car and on walks in parks during potty stops. I definitely recommend her.
Service was excellent! Tammy stopped multiple times to feed and walk our puppy. She sent updates throughout the trip and had our puppy picked up and delivered in a very timely manner. She far exceeded our expectations.
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My baby was so well taken care of and I couldn’t be more happy. I knew at all times where my dog was because of the Life360 they shared with me. The communication was absolutely amazing. I had multiple texts a day about how my dog was and pictures as well. They are amazing and I would recommend!
This was the best experience I have ever had for transporting animals. Christy was amazing to work with. She was easy to communicate with and wonderful to work with. She was very professional and took very good care of the 5 puppies she transported from MS to CO. I will always be using her in the future and highly recommend her.
My twin sister in RI (I'm in Austin,TX) got us twin Golden Retriever puppies! Without the help of Rox bringing my puppy to me.. I would've had to wait to see so many special moments of her growth. I was pleased by the communication before, during and even after I received my puppy. She was safe and brought to me quicker than expected... it truly couldn't have gone smoother. Thank you Rox for being so great at what you do! 10/10 would recommend
Amazing. Highly recommend his services. Very professional and reliable.
Tamara with platinum pet transport was excellent. From communication to pricing to just caring about the animals in her care in general. There was a huge mix up with where my 80 lb American bulldog had to be picked up from . Add said pick up in California but she was actually in Canada . I wouldn’t trust anybody else in the future with my animals especially for such a long distance !
Amazing experience with Tonica! Our little pup arrived safe and very happy. Very responsive throughout. Highly recommend.
Very communicative and a happy, safe delivery!
Keith was amazing! He arrived on time and handled the car with care. Very professional. I would definitely do business with him again!
Jenny is awesome! She is straightforward and reliable! She sent updates and photos of the trip, she is really nice, and wonderful to work with. My pup arrived on time, as planned, and the process was super easy! I highly recommend Jenny, and I will definitely hire her again, for future needs. 😊
Sabrina was an absolute godsend for my shy kitty! She made him feel super comfy and checked in with me constantly. It takes him forever to be comfortable with people and within 24 hours she had him coming out of his shell. The trip ended up being faster than originally estimated and he was brought to my sister safely and ready to mingle.
Very grateful to Happy Bones Transport LLC for bringing my baby home.
Super gentle and patient!!!! Cannot express my gratitude to him!! He keeps in touch with me while transporting my cat and also buy my cat some food and also take her to the vet! Totally 100/100!!!