CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
15 lbs cavapoo from Stevens, PA to New York, NY (158 mi)
Louis is the BEST! She picked up my new puppy and transported him to me safe and sound. She sent pictures and updates along the way, which made me feel so comfortable and reassured the entire time. Her communication was amazing, she was professional, kind, and clearly cared about my puppyās well-being. I would absolutely recommend her to anyone looking for a reliable and trustworthy pet transporter!
9 lbs German Shorthaired Pointer from Gainesville, FL to Roswell, GA (368 mi)
Finding Jayne was such a blessing! We needed to find a way to get our 8 week old puppy from Gainesville, FL to Roswell, GA. We were so lucky Jayne was available! Her communication is excellent, she responds promptly and she made the process so easy. She picked up Emma this morning in Florida and dropped her off this afternoon in Roswell, GA. She sent several photos and videos over the course of their trip, letting us know that all was well. She stopped and fed Emma lunch half way through the trip. We were so impressed with her expertise and care, there is a reason that she has a 5 star rating AND a pet transport expert, sheās outstanding! If she is available, you need to book her right away! Thank you Jayne, we appreciate YOU!
30 lbs Collie from Amherst, VA to North Adams, MA (606 mi)
Fabulous communication skills !!
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23 lbs Toy Poodle from Pueblo, CO to Chicago, IL (1118 mi)
This was a very emotional experience for me and Iām so thankful for how supportive and communicative my driver was. He kept me updated the entire time, treated my dogs with so much care and made sure they arrived safely. Truly went above and beyond. I highly recommend him to anyone trusting their fur babies to transport.
4 lbs Dachshund from Pensacola, FL to Dunnellon, FL (361 mi)
Great serviceā¦ Marques was super kind and kept in touch along the way. Even got our girl home in the middle of the night after a long day of driving! Grateful for such a trustworthy and reliable service!
60 lbs Goldendoodle from Lafayette, LA to Augusta, GA (719 mi)
Great service!
80 lbs Boerboel from Woodbury, MN to Fayetteville, GA (1135 mi)
Very Satisfied with Sam! He was very professional from the start and met all my needs and wants! The live location the whole ride is what I really liked the most! Thanks again Sam!
4 lbs Toy Australian shepherd from Charlotte, NC to White Plains, NY (677 mi)
She went above and beyond making sure my clients got their puppies and even in a horrible snow storm with tons of complications that we didnāt foresee. I am so thankful for her and her positivity during all of it!!
16 lbs Cat from Tacoma, WA to Bryan, TX (2399 mi)
Tricia did a terrific job! She was very accommodating very concerned with the well-being of Zoe and Chip!
6 lbs Cat from Montgomery, TX to San Diego, CA (1454 mi)
Kept in touch with me, sent pics and was able to track the whole trip. Very professional and would highly recommend his services.
43 lbs Border Collie from Fargo, ND to Morley, MI (860 mi)
Excellent!! Could not be happier with the communication and care provided. Liz and Judi were THE BEST! As a breeder, I have had a few dogs transported over the years, but I have never been happier with a transporter than I am with Judi. The communication was clear, and she picked up a frightened Border Collie (Jubilee) and handled her with such expert knowledge and affection to the point Jubilee was obviously comforted and felt trust in her. Judi's many years of experience with dogs are matched by her obvious continuing care and commitment to them. I am just so happy to have found such a skilled and trustworthy transporter. Many thanks!!
Pets and Animals from Cocoa, FL to Ravena, NY (1212 mi)
Becky was absolutely amazing!! I was so worried about how I was going to get Remmy from Florida to NY and Becky made the whole process so easy. She let Remmy ride shot gun and kept me updated the whole trip. I was also allowed to track their trip 24/7 which was so helpful and made me so excited for his arrival. I definitely recommend this driver to anyone looking for a safe and affordable trip home for their little furry friends!!
33 lbs Labradoodle from Boston, MA to Jacksonville, FL (1153 mi)
Great job. Good communication. On time.
12 lbs Golden Retriever from Amherst, VA to Hancock, NH (667 mi)
Awesome job all around. Our new fur baby was happy and healthy upon arrival and did not even get sick after drop off. Everything was clean and we couldnt be happier. Great job all around.
Kitchen Appliances from Edmond, OK to The Bronx, NY (1480 mi)
Matthew was great! Iād work with him again in a heartbeat , best deal I found for my move , thanks for everything!