CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
48 lbs Siberian Husky from Coral Springs, FL to Cleveland, OH (1212 mi)
Wonderful and seamless delivery and handoff. I would recommend 100 times!!
1 lbs Yorkshire Terrier from Baltimore, OH to Fort Wayne, IN (180 mi)
Highly recommend!! Kept in constant contact. Sent pictures and took excellent care of my baby along the way! Couldnāt be more satisfied with their service. So friendly! Great people
21 lbs Aussiedoodle from Moore, OK to Manchester, MD (1337 mi)
Good experience, friendly and delivered as directed. Only critique would be a little more on the eta/updates, but all in all, Iād use again. Puppy was clean and happy
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Furniture from Port St. Lucie, FL to Sebring, FL (91 mi)
Great servoe
17 lbs Pomeranian from Kent, WA to Henderson, NV (1128 mi)
My plan was to fly a newly adopted 10 month old puppy from Washington to Las Vegas, but the pup was too big to fit under the seat on a plane. I was unable to fly the pup cargo, as there is a temporary US embargo, that does not allow pets in cargo. My last option was a pet transport company. I started the process and immediately received bids from multiple companies. Some were very high and a couple were good, but the pup wouldn't have been picked up on the correct date. Then Ryan from Pet Transit Solutions reached out and offered a great deal. I accepted the bid and the process began. Communication was great leading up to date of pickup. There were a few hours that were stressful, because Ryan was driving and was in an area that did not have service, but as soon as he was able to text, he did. With other pickups/drop offs, Ryan kept in very good contact with me, letting me know where they were in the journey. It took about 24 hours from pick up to drop off and I couldn't have been happier. Except for the time there was no service, which was not Ryan's fault, everything was great. Communication was great. Care was great. The pup was not distressed when he arrived. Fantastic service! If I ever need a pet transportation company again, I will definitely reach out to Pet Transit Solutions and will refer him to others, as well. Thank you, Ryan!!
40 lbs Labrador Retriever from Grapevine, TX to Ashburn, VA (1331 mi)
We received periodic updates and were left without any worries. Daeja was well taken care of during her journey and got to us safely at our destination so glad we went with this service. They really are extremely helpful and the service was superior.
91 lbs Old English Sheepdog from Sterling, MA to Lakewood Ranch, FL (1379 mi)
Bill was exceptionally responsive and highly professional, consistently attentive to the specific needs of our dogs. His careful handling and genuine care reassured us, and I would confidently recommend Bill to anyone seeking reliable pet care.
29 lbs Pembroke Welsh Corgi from Severn, MD to San Antonio, TX (1654 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
8 lbs Labrador Retriever from Modesto, CA to Miami Beach, FL (3062 mi)
We are beyond grateful for our flight nanny! Flying from San Francisco to Miami is a very long trip, especially for an 8-week-old Labrador, but everything was handled so professionally and with such care. Our baby arrived safe, calm, and happy. Communication was excellent throughout the entire journey. Truly an amazing experience ā we couldnāt have asked for better hands to trust with our puppy!
4 lbs Standard Poodle from Lore City, OH to Delmar, IA (606 mi)
Speedy and safe delivery! Highly recommend!
10 lbs Cat from Henderson, NV to Cheyenne, WY (849 mi)
Very satisfied with the drivers. Kept in contact with me throughout the day.
15 lbs Tamaskan from Claremore, OK to Fore Store, VA (1142 mi)
Tray and Desmond made this process so easy! They took exceptional care of our pup and kept us updated throughout. It is always nerve wracking putting your precious baby in the hands of āstrangersā, but once I met Desmond, my mind was at ease! Great company and I highly recommend to everybody looking for transportationš
10 lbs Miniature Schnauzer from Claremore, OK to Inman, SC (921 mi)
Highly Recommend I had found my puppy , 14 hours away. I couldn't drive and Husband had Shoulder replacement. So Cizenshipper was told to me they have shippers, Got on it and Bubbles Trasport sent me a quote..We texted back and worth, before we spoke..Excellent taking care of my tiny boy.I could keep up where they were.Spoke several times.Just the Sweetest Lady..Oh, got him delivered the next day and it was a long drive for them both. He arrived just perfect.From the bottom of my Heart.Thank you, Thank you.
6 lbs Chihuahua from Erie, PA to The Bronx, NY (442 mi)
If I could give ten stars I would. Our baby was well taken care of and communication was immaculate. She delivered o ur non verbal sons service dog and made his absolute entire year. Highly recommend and will use again in the future.
90 lbs Aussie collie from The Bronx, NY to Tampa, FL (1146 mi)
Amanda was super nice and was a great communicator. She kept us posted the whole trip and took great care of our boy!! She sent us pics along the way too which was much appreciated :) Would definitely recommend booking with her