CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
wonderful, my dog very much enjoyed her trip.
Lissa cannot be given a high enough rating- 5 stars does not suffice! We felt confident that our 50 lb dog was safe with her every mile of the way from NY to FL. Her genuine kindness, commitment and work ethic were obvious throughout the process. She went above and beyond for us. Her rates were reasonable and her service top notch. She even reached out to us a couple times after delivering our dog just to check in. Book her now!
Nice person, very nice service
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JoJo did an awesome job transporting our 70 lb. goldendoodle from Ohio to San Diego. She kept us in the loop the entire way with messages and pictures. When it was time to pick up our dog, he was very happy and well cared for. This was definitely the easiest part of our move. I highly recommend JoJo and would definitely use her again to transport my pet.
My dog arrived safely and in good health. Very reliable nice person. Would recommend him highly.
Professional service. Would definitely use again and or recommend to others.
Simeon went WAY above and beyond our shipping arrangement to help me to get my mother's precious marble tables, crystal and signed, original artwork across the country to me. I was originally planning on only sending the tables, but UPS pricing was double their estimate. Simeon came BACK from Virginia to North Carolina to pick up the artwork too, bought a mattress cover to protect it from rain and drove all the way out to San Diego. It arrived all intact. Amazing!!! You will not go wrong trusting Simeon to get the job done well transporting your prize possessions safely.
I am so impressed with Jamil and his son! I am a small breeder and have used several transporters over the years but never have I had a pup cared for along the way to the extent Jamil and his son did. They sent many pictures, kept up excellent communications with location and arrival And drop of times and are just kind people in general. They only travel with 1-2 animals at a time and give them a lot of love and support along the way. Thank you for a great experience!
Very Satisfied. Tommy communicated very well and delivered ahead of schedule.I would definitely use him again
Did not get to follow thru do to flight weather issues but was pleasant to work with.
Excellent service. Denny kept us updated throughout the journey and our puppy arrived safe and sound.
I am very satisfied! Violet, my 12 year old Shi Tsu, had a great trip and loved Gigi. Thank you JB Transport. Hope to do it again in the future. And, best wishes to your family. 🙏🏽💥
Margaret was an amazing transport, Lady. she went above and beyond to make sure Opie was comfortable. and kept me updated Every day. Highly recommend using her services to Transport your pets. Thank you, Margaret.
On the surface they seemed like a good choice... Not the cheapest... But talked the talked... However, they were 200% flakey in communication, kept pushing back the pick-up dates from mid-January to mid-March... Finally asked them if I should look elsewhere and they responded "yes"... Well, so much for communication with a customer who paid a deposit... What a waste of time and effort... Twice they were going to pick-up the following week and I scrambled to have boat yard crew ready on call since I'm 2,700 miles away... Week of pick-up no communication... Then after the fact they tell me that the "truck is under repair waiting for parts"... So much for respect of other individuals time and efforts... Coastal Mountain is in my opinion is extremely unprofessional at least in the scheduling