CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
4 lbs Cat from Miami, FL to St. Louis, MO (1219 mi)
From the moment I accepted the bid till the moment my cat was dropped off. The communication was clear and fast. My cat arrived happy and playful. Richard was very friendly and easy to talk to. His wife was very nice and always gave us updates. I highly recommend Richard pet rides.
20 lbs Plott Hound from Urbana, IL to New Braunfels, TX (1087 mi)
Maurice was absolutely amazing! From start to finish, his communication was clear, timely, and reassuring, which made the entire process stress-free. He is incredibly friendly, professional, and genuinely cares about the animals he transports. His commitment to safely delivering my puppy was evident every step of the way, and I always felt confident knowing he was in such capable hands. I couldnât have asked for a better experience and would 100% recommend Maurice to anyone looking for a reliable, caring transporter.
7 lbs Shih Tzu from Rossford, OH to Amsterdam, NY (561 mi)
Delaney was AWESOME! She communicated with me through the whole process and was amazing. Loved the pictures along the way. Put my mind at ease. Highly recommend.
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35 lbs Pembroke Welsh Corgi from Atlanta, GA to Houston, TX (815 mi)
I unfortunately had something unexpected come Up with family and had to cancel/reschedule but Heather was already en route and was very dependable and nice. Will definitely use her again in the future!
9 lbs Miniature Pinscher from Winston-Salem, NC to Syracuse, NY (654 mi)
Amazing service! They are very professional and they will ipdate you along the way even with photos. 10 out of 10 stars!
15 lbs Labrador Retriever from Bristol, TN to Wichita, KS (1051 mi)
Absolutely phenomenal service. I was very skeptical of doing a transport service at first but after speaking with them on the phone, i decided to go with them. The sent pictures and kept us updated the whole way. Changed potty pads frequently took amazing care of our new puppy. I would be more than happy with going with this service again. Just absolutely thrilled, words cant describe!
3 lbs Schnoodle from Plattsburgh, NY to New Castle, PA (547 mi)
Very communicative and professional, thank you!
3-Wheelers from Fuquay-Varina, NC to Higginson, AR (891 mi)
Jacob was so great to work with! He communicated really well and did everything he said. He gave update before and during the transport. I worked in logistics for many years and guys like Jacob are rare. Hats off to you sir! I would recommend you all day!! Thanks so much for everything!!
16 lbs Australian Shepherd from Santa Rosa, CA to Bee Cave, TX (1819 mi)
Terry was amazing. So good with our dog. In touch often with pictures and videos of the trip along the way. Super efficient. Fantastic experience for all. Highly recommended!
55 lbs American English Coonhound from Tucson, AZ to San Antonio, TX (868 mi)
ABSOLUTELY AMAZING! they were so generous and kind. We had to change dates a bit and they were 100% accommodating. My baby had a smooth ride and enjoyed a little two day adventure with them. Please book them , I am so grateful to them and I will be looking for them in the future if I need this service again. This trip meant a lot more to me than I initially shared but just know they ended a three year nightmare for me with such genuine kindness. Thank you guys againâŚ
90 lbs Lab mix from Orlando, FL to Tallahassee, FL (263 mi)
Lacey was amazing with my dogs who suffer anxiety. She updated me often and I recommend her 100%!
89 lbs Rhodesian Ridgeback from Chester, MD to Key West, FL (1261 mi)
Great service. Highly recommend
15 lbs Vizsla from Gordonville, PA to Kennesaw, GA (777 mi)
KEPT ME INFORMED OF THEIR PROGRESS EVERY STEP OF THE WAY. WOULD 100% BOOK AGAIN.
74 lbs Labrador Retriever from Carlsbad, CA to Cedar Park, TX (1328 mi)
Crystal is a nice lady who gave us many updates. Price was good and the dogs got there safely. And I didn't have to drive from California to Texas.
25 lbs Pointers from Bunker Hill, IL to Lake City, CA (2003 mi)
We are very happy with are transport on time very friendly and definitely cares about her animals she transports would definitely use her again thank you