CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
48 lbs Standard Poodle from Prospect Park, NJ to El Paso, TX (2155 mi)
Picked up our puppy on time. We had a little bump in the beginning and he was very patient and we were very grateful. He got her to us on time. Updated us with pictures videos and text messages the entire time. Would use him again. Thanks a million.
13 lbs Miniature Poodle from Atlanta, GA to Spokane, WA (2364 mi)
Outstanding service and communication throughout the entire process. Definitely recommend!
12 lbs Shih Tzu from Flint, MI to Smyrna, GA (755 mi)
Heather gave our fur babies a top-notch experience and got them here even earlier than promised. She was in communication the entire time, even sending photos along the way. I highly recommend booking with her!
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9 lbs Cat from New Castle, DE to Hudson, FL (992 mi)
Thank you for taking care of our sweet Camo. It was a pleasure working with you.
41 lbs Labrador Retriever from Corpus Christi, TX to New Bern, NC (1485 mi)
Bill was absolutely amazing delivering my dog Snoopy to me. He kept me updated every single day with pictures and videos and it was clear from the very beginning his #1 priority was Snoopy’s health, safety, and comfort while traveling. Snoopy looked happy in every update and I know he was being well taken care of. If I had to transport Snoopy again I’d pick Bill in a heartbeat, no contest.
13 lbs Schipperke from Central, LA to Delray Beach, FL (871 mi)
She was so sweet and experienced. Provided live tracking and pictures of my puppy extremely happy and relaxed. She picked up my puppy in LA the very next morning I posted and arrived in FL right away. Thank you!
110 lbs Alaskan Malamute from Weldon, CA to Laytonsville, MD (2660 mi)
Great people. Great service. Thank you!
20 lbs Bloodhound from Gillette, WY to Mount Vernon, WA (1116 mi)
Sean did a fantastic job! Very professional and sent me photos and updates of the pups along their journey. He took very good care the pups health was delivering.
Cruising Bikes / Choppers from Waukesha, WI to Humble, TX (1147 mi)
Excellent service, fast delivery and would definitely use these guys again Billy Powell
14 lbs Cane Corso from Piggott, AR to Atlanta, GA (475 mi)
Very communicative, fast, and efficient. Will definitely use in the future for any transport needs.
35 lbs Boykin Spaniel from Nashville, TN to Greenwood, MO (554 mi)
Quick drive time. Decent communicator. She arrived home safely and happy.
60 lbs American bully from Fresno, CA to Norfolk, VA (2844 mi)
All I can say is Christina and her husband are amazing and heaven sent, we were so afraid to trust anybody with our fur babies but we felt so comfortable from beginning to end with our babies , they were treated with so much love and kindness they spoiled our babies and loved them all the way through also sending us photos and videos and we also knew the location along the way ! Christina and her husband are truely angels on earth for fur babies they also run a nationwide pet rescue they truely love animals and most of all they cared for our animals and not just transport them ! 💕💕💕I will be using them again and forever be greatful!! If recommend them always as first and only choice!!!!
8 lbs Cat from Fayetteville, NC to Myerstown, PA (473 mi)
Samsonite Pet Service is wonderful! He picked my cat up and kept me well informed about his whole trip. Cupid arrived in perfect condition and no stress! I would definitely use him again.
20 lbs English Springer Spaniel from Great Falls, MT to San Luis Obispo, CA (1410 mi)
Jenny was amazing! Start to finish she was communicative, professional, and relentlessly friendly. She sent constant updates and pictures letting me know how my dog was doing. I recommend her without reservation or hesitation, she is the best!
73 lbs Mixed Breed from Bismarck, ND to Mesa, AZ (1542 mi)
We were so impressed with the entire experience! From booking to pickup and delivery, Kesha’s communication was absolutely outstanding. This was our first time doing something like this, and we were most definitely nervous, but she instantly put us at ease with her quick responses, photos, and constant updates. She drove all the way from Bismarck, ND to Mesa, AZ and treated our 2 dogs like true VIPs as they rode comfortably in the back seat and were clearly well cared for the whole way. She drove as much as she safely could to make sure they arrived as quickly as humanly possible. We highly recommend Kesha and her services and will be using her again! Five stars doesn’t feel like enough she was awesome!