CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
4 lbs Pomeranian from Eden, NC to Sellersville, PA (460 mi)
They did a great job getting our tiny pomeranian pup to us safely…they delivered him to our door step in Pennsylvania (from Eden, NC). I greatly appreciated the messages I received during their trip and travel updates.
30 lbs Cat from Delta, PA to Lawton, OK (1414 mi)
I cannot thank Robbie enough. He transported all 4 of my furry babies from Pennsylvania to TX in just a few days. Even through yuck weather. He updated me multiple times a day on their trip and I was able to view the GPS location the entire time. He made my animals feel less stressed about this journey. We had a slight change in delivery location and Robbie didn’t hesitate to accommodate us. Just a kind man who does an amazing job with animals. He became a safe space for them the entire way. I would recommend Robbie out of anyone I’ve ever used for animal transport. We will use him again every time!
1 lbs Poodle from Oklahoma City, OK to Atlanta, GA (850 mi)
Robert delivered my puppy safely- keep me updated on ETA. I would definitely use Robert again.
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23 lbs Boston Terrier from New Hope, PA to Richmond Hill, GA (767 mi)
I am so grateful for Papi’s Furry Friends and cannot say enough good things about this pet transport service They handled my doggies with so much care and kindness, and I know my pets were comfortable. You can tell they truly treat pets like family and how passionate they are about animals. I loved the regular updates and photos as it gave me so much peace of mind. I felt at ease the entire time knowing my doggies were in good hands. Everything went smoothly, and my pet arrived happy and stress-free. I have used other transport services and trust me, this is the company to use!!
17 lbs Cat from Independence, MO to Warner Robins, GA (896 mi)
⭐️⭐️⭐️⭐️⭐️ Heather was absolutely amazing transporting my cats from Independence, MO to Warner Robins, GA, even through a snowstorm. She was professional, caring, and kept me updated the entire trip. My cats arrived safe, calm, and well cared for. You can tell she truly loves animals and treats them like her own. I would highly recommend Heather to anyone needing a trustworthy pet transporter! 🐾
40 lbs Boxer from Oxon Hill, MD to Winter Haven, FL (897 mi)
We appreciate the company helping transport our fur babies to Florida, and overall it was a decent experience. Some delays were due to weather, which we understand, though arrival times changed a few times, making planning difficult. We were also told our dogs would be the only ones onboard, but other dogs were already in transport, which was concerning since our dogs are very small. This isn’t to bash the company, just to share our experience. We’re still thankful for their help getting our dogs safely transported.
60 lbs Pitt Bull Terrier from Pleasant Hill, CA to Oakdale, MN (2035 mi)
It ended up taking a while for Elsa to arrive but it turned out to be the best to reset her reactivity! Patty spent extra time at the destination to help ensure a smooth transition.for us. We are more than impressed!
74 lbs Labrador Retriever from Herriman, UT to Rock Hill, SC (2061 mi)
Howells Pet Trans was magnificent. I got three pictures a day of my happy labradors. There seemed to be a very kindness in the driver. And we were told in plenty of time when they would be at my house. It’s just been excellent. They actually had more fun than I did flying first class on Delta. Next time I’ll go with Howells across country.
73 lbs Boxer from Tucson, AZ to Framingham, MA (2637 mi)
Gina did a wonderful job transporting our dogs. She was very conscious of the stress animals experience during travel. Her van setup was clean and had areas to accommodate our larger dogs in comfort. She was able to meet our travel requirements and delivered two happy dogs to us. Many thanks. We would book with her again without question.
74 lbs Pitbull from Paxton, FL to Phoenix, AZ (1766 mi)
Very satisfied it was a long trip in such cold weather My dog arrived in great shape I will use this driver in the future!!
32 lbs Border Collie from New York, NY to Rochester, NY (332 mi)
The pickup with my border collie puppy was very smooth. Jacob and Brenda were great communicators, and their help was much appreciated. The vehicle was safely setup for pet travels and they sent lots of updates along the way. Would definitely use their service again!
Cars and Light Trucks from Dallas, TX to San Diego, CA (1362 mi)
Mike was great at communicating during the entire process. My original driver canceled due to maintenance issues on my original pickup date and Mike found me another driver for the next day and had a backup driver for another day just in case it was necessary. Giorgi was the driver and I highly recommend him. He communicated multiple times with me on pick up date and drop off date. The turnaround was so fast! Picked up my car in Dallas on Saturday and then had it in San Diego on Monday night. I would use this company again for future moves.
53 lbs Chinese Shar-Pei from Salt Lake City, UT to Thornbury Township, PA (2126 mi)
I am extremely satisfied by the services provided by Paws Door 2 Door Express. The communication was great from start to finish. They were able to pick my dog, Leo, up with very short notice and bring him from Utah to Pennsylvania within just a few days. They took great care of Leo, despite Leo not liking car rides. They sent plenty of pictures and updates along the way. I highly recommend using Paws Door 2 Door Express for your pet transport needs!
60 lbs Chines charpei from Orlando, FL to Ocala, FL (89 mi)
Lora Lee was such a blessing for all her help that she has given us. Grateful to have her be able to pick up our dog at the airport and deal with customs. Great personality would recommend her to anyone that needs their animal picked up and delivered. Very reliable and goes well beyond what we would of expected.
11 lbs Mixed Breed from Newnan, GA to Waukesha, WI (861 mi)
Great job! Thank you for getting Johnny home safely! Would use you guys again!