CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Natalia was amazing!! She got our dog, Ginger, to her destination very quickly and was extremely communicative throughout the entire trip. She sent pictures and shared her tracking information with me so I could check on them at all times. She gave clear updates and arrived on time, to the minute, for drop off. Ginger arrived happy and at ease. Natalia was amazing
Buying and moving your first boat is a scary experience. Wes however took the stress out of the delivery process. He was quick to respond to texts and phone calls. He even had a transom saver to use. He sent us a map of where he was when we left so we knew when to expect him at the dock. When we met at the dock he helped me check the boat for its maiden voyage. Making sure we were prepared with bow lines, gas and bilge drain plug. He put the boat into the water effortlessly and then rinsed and dropped off the trailer at the marina and texted us a picture when he left it. Was all around a great experience.
Was great at communicating! She communicated throughout the entire transport.
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Thank you for such a pleasant experience with my transportation needs!
Very Happy with this service. I booked this service after having a issue with another Shipper and I needed help immediately shipping a live puppy from TX to CO. I was also very leary with who I could trust to transport after my last experience. I am so grateful I accepted Kerry's bid and was able to talk to her. Her bright positive personality put me at ease immediately. She took great care of my puppy and get her delivered safe, sound, and in the time she promised. I wish all Shippers were as wonderful as Kerry, I look forward to using her again and would recommend her to anyone..
We can not say enough good things about Stacie! They brought our new pup to us and sent us videos and updates along the way. He was so happy and well cared for and even made good friends with their pup! I would highly recommend them to anyone! Thank you so much Stacie!!
Just amazing service and support to bring a large boat from Texas to Arizona. Attentive, professional, personal and flexible. Great communication and glad to support small business. My main shipper from now on!!!!
Heather was absolutely outstanding! Arrived exactly when she said she would and was great with Poppy, who is a very shy puppy. Would absolutely use Heather again and I highly recommend her!
Hire this man! William delivered our 13 week old puppy, taking him from Ohio to Oregon in his guaranteed time of "96 hours or less". During the 96 hours I received several pictures and updates regarding our puppy and Williams progress. I know our puppy was very well taken care of it, could not be easy to travel 2500 miles one way with a 40 lb, 13 week old puppy anytime, but they traveled through snow storms and wind storms and he brought our puppy home safe and happy. Rip, our huge, Mastiff / Anatolian puppy was walked several times a day and the weather was not nice. He stayed in hotel rooms and even was able to enjoy the Lincoln monument, the picture is adorable. I'm sure the puppy was thrilled ;) We will happily use William anytime we need to move anything. On top of all the special attention our dog was shown, William also helped with the beginnings of puppy training using the education he received as a dog trainer for the military. You should sleep easy knowing your pet is in great hands. Thank you, William. Marlene Yates
Nesta transported both my feneciese from Texas to Colorado. Nesta was OUTSTANDIANG and exceeded all of my expectations! She proactively maintained communications and sent pictures of my frenchies throughout the trip. She also made the trip more comfortable by having them lay in a hammock through the trip that was amazing. My dogs came back to me as happy and as healthy as they where before the pickup so I knew Nesta had taken great care of them. I would highly recommend Nesta to anybody looking for a pet transport and I would certainly use them again!
After submitting my request for bids, Teri communicated policies and prices and stated the shipment could be done today (3/27) and requested I book within 25 minutes. I booked. Attempted to contact Teri by phone to finalize payment and pick up time, noone answered. Received a text shortly after that stated whom I messaging with here is an office worker and was confused on dates and they could not ship until April 1st. Then stated I would have to request a refund for my booking fee from citizen shipper directly, not them, as they don't work for citizen shipper. Avoid.
This was my first time using this company, honestly I was a little hesitant but what an amazing service and experience, Ivy won the bid to deliver my puppy from Milton to Orlando, FL. She provided great service and were very professional keeping us informed all throughout the trip. Would definitely use her again for my next transport.
Great experience with Serendipity Pet Transport. Traci went above and beyond when a storm hit closing down the interstate. I am very grateful! I recommend without any reservations.
USA animal transport got our dog to us safely even through severe weather conditions. They communicated the whole time and we’re exceptional at taking care of our puppy. If I could give more than 5 stars I would
Excellent service! Marshall delivered my to kitties same and sound MA to CO. Did a fantastic job! I would recommend them 110%!