Jeffrey transported a 70 lb German Shepherd from Fairburn OH to me in GA. He was absolutely amazing throughout the entire process. He sent me updates very often, gave her potty breaks, unlimited water access, and came straight to me. I could even track him with iphone GPS. I couldn’t recommend him enough and will forever use him!!
I was very satisfied with the Citizen Shipper service. Jeffrey Poland was phenomenal. He not only explained the entire process to me very clearly, he informed me of things that I wasn’t even aware I should have considered. Jeffrey kept me posted during the entire commute. He provided pictures, videos and rest stop itinerary. All with a very pleasant and professional demeanor. If you are looking for someone you can count on and count on the safety of your precious furry family, I would strongly recommend Jeffrey Poland. Please, do not only consider cost. Consider what your pets are really worth to you(I’d say priceless)! Thank you Jeffrey Poland!! And, thank you Citizen Shipper.
I recently had the pleasure of using PetPortals to transport my 9-year-old Akita mix, Megaa, from New York to Las Vegas, and I couldn’t be more impressed with the service we received. Megaa suffers from extreme anxiety, especially during car rides, so I was understandably nervous about how he would handle such a long journey. However, PetPortals and our driver, Jeffrey, went above and beyond to ensure Megaa’s comfort and well-being every step of the way.
From the start, Jeffrey was incredibly communicative, sending frequent photo and video updates of Megaa during the trip. It was so reassuring to see him doing well and in good hands. Jeffrey was not only professional but also genuinely caring, and it was clear that he has a deep respect and love for the animals he transports.
What really stood out was Jeffrey’s proactive approach to Megaa’s anxiety. When he noticed signs of distress, he didn’t hesitate to reach out to his on-call vet to get guidance on how to manage his symptoms. This level of attentiveness and care truly exceeded my expectations and gave me peace of mind throughout the entire process.
Thanks to Jeffrey, Megaa’s journey was as smooth and stress-free as possible. I’m so grateful for Jeffrey's dedication and the personalized care he provided. If you’re looking for a pet transport service that treats your fur baby like family, I highly recommend PetPortals. Megaa and I are both incredibly thankful!
Jeffrey was such a great driver and caregiver for our pup. I was so nervous as this was my first time using a transport. I will definitely use Jeffrey again.
Amazing service with updates every hour. Would definitely recommend to anyone.
Super satisfied with entire experience. Great communication with me as well as the breeder! Highly recommend!
Our experience with Jeffrey was awesome! He was professional, polite, and very easy to work with. He kept our pups safe and made us feel at ease for the entire trip. I’d highly recommend him and look forward to working with him in the future.
Jeffrey was great! Many updates daily throughout the trip from WY to NC. Thank you!
Updated consistently on where abouts with pictures or videos of dogs.