J & M Pet Transport, LLC

J & M Pet Transport, LLC

★5.0 • 2 Shipments

2 reviews • Since May 2025

About

Hi my name is Jeannette and I have over 20 years of petcare experience. I am the friend you call to take care of your pets when you’re on vacation because you know they will be well loved, pampered and taken care of per your specifications and the pets needs. I was also a member of TrustedHousesitters, taking care of pets and homes, for a year while traveling around Colorado. I had several 5 star reviews and multiple repeat customers until the pandemic hit. I settled in a small town in Colorado for a year and adopted my own dog, Molly. She is a Blue Heeler who is my sidekick on adventures around the country hiking and camping as we go. She will be traveling with me, so if you are looking for a solo trip for your pet then I am probably not the right choice for you. But, if you are looking for someone who will care for your pet like my own, then please read on. My pet transport business is licensed in Illinois. I am USDA certified. I have pet care insurance. I can promise that the safety of every pet I transport is a top priority. Your pet will be separated from Molly, even though she is extremely mild-mannered, so that each one will have a comfortable space to relax and stretch out during the drive. I prefer that you provide your pets' favorites (blanket, toys, harness/leash, food, kennel/crate) that your pet is familiar with to make their trip more comfortable and stress free. However, I do offer those supplies as well. Important Details: Potty breaks will be approximately every 3-4 hours, but are subject to change per your pets needs. I will send updates and pictures along the way to inform you of their progress. If your pet requires medication, I will need the instructions and dosage from the vet. I will require the Certificate of Health at the time of pickup. The Certificate of Health is a document issued by a veterinarian after a full health check, confirming that your pet is fit for travel. I do not drive at night, for the safety of everyone involved. We will stay in pet friendly hotels if an overnight is required. You will be notified if unforeseen factors such as weather, hurricanes, traffic, accidents, road closures, construction, vehicle maintenance or breakdowns and pet care affects/delays our predetermined pick up/drop off schedule. Please contact me prior to accepting the bid to check my availability. Payment: After booking, I request a 50% deposit within 24 hours. The remaining 50% is due upon delivery. I accept Venmo, Zelle, Cashapp, and Paypal. The fee you pay Citizenshipper is a separate fee and is not part of the bid amount or booking fee. Per CitizenShipper Cancellation Policy: For shipments canceled within 72 hours of pickup, there is a small cancellation fee owed to the driver - by this time the driver might be on the road, having already invested time and resources. The fees are as follows: Cancellation 48-72 hours before pickup: $50 cancellation fee owed to the driver Cancellation 24-48 hours before pickup: $100 cancellation fee owed to the driver Cancellation 0-24 hours before pickup: $100 -OR- 50% of the originally agreed fee owed to the driver, whichever is the greater of the two. Cancellation after driver confirms they were already on route: Loss of deposit. Please reach out if you have any questions. I look forward to assisting you with your pet's transportion needs.

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Customer Reviews

Laura

2 days ago

I would 100% use Citizen shipper again. She was great with communicating when she would pick up, drop off and communicated along the way also. She took great care of my puppy and was very serious in the safety of the dogs. Would recommend her and hopefully can use her again.

Sossi

7 hours ago

Janet’s is an ANGEL. Sadie has anxiety from a horrible past with previous owners. When I adopted her Jeanette got my Sadie safely here for an affordable price, she was flexible, updated me along the way, and cared for my girl as if she was her own. Referring her to everyone with similar needs.

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