CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
If you need a pet transported this is your gal! She was flexible with our schedule but made great time once our pet was in her possession. We received text updates of her location and lots of photos of our pup while on her road trip. Miss B took great care of our princess and we will certainly reach out to her again when we need transportation for our puppers! ♥️
DO NOT USE THIS COMPANY!!! They doubled charged me for towing boat on American Exspress account after signing a contract. Called and said it was their mistake but would correct. DID NOR CORRECT. Getting a lawyer because no one will call back from company. Do Not Give Credit Card number to them !!!!!
Just don’t. The plan was to pick up my dog at 9:30 in the morning in Spokane, get tires checked on her car and head to the Boise area to deliver my dog to me the same day. She claimed she was pulled over and searched and was having a mental breakdown and needed to collect herself. She took my dog home to her house which wasn’t part of the plan. At 5:00 pm she hadn’t left her house to deliver my dog. I have screenshots of her text messages where her story changes at least seven times. She cancelled on me and cancelled her other shipments “so she says.”. Then didn’t refund my money. In the end she blames me, claiming she was going to deliver my dog to me, that I wasn’t patient. I have a text stating she is canceling. She agreed to a date and time. She had no intent to honor that date and time. She indicated that she was out of gas and didn’t have money to get any. I had paid her. If she intended on delivering my dog her car would have been gassed up and ready to go. She also indicated her car was making sounds, that she had a mental breakdown, it was one excuse after another. Scam artist who would not refund my money or even partially after indicating she would. Stole $300 from me. She should use this money for some kind of therapy or medication, she is a complete lunatic. Anyone who’d like to reach out for her screenshots can do so. I’ll never use this service ever again.
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Every went smoothly! They were very accommodating and made sure my cat made it to the destination on time. Highly recommend
Tina was amazing!! She texted before during and after Harold's, my 42 yr old turtle 🐢, 4 day trip cross country. I recommend her highly. Great price too. Joanna and Harold 🐢
Omer Tekler transported my two French bulldogs from Naples Fla to Chardon Oh, he was in constant contact with me with gps tracking, videos and texts. He was extremely professional and very kind to my dogs…I could not be any happier with the service he provided! ⭐️⭐️⭐️⭐️⭐️
My family and I are so pleased with our experience with Precious Cargo Unlimited, LLC. Our dogs were brought back home (Georgia to South Dakota) the next business day from their pickup. We got updated pictures and messages throughout the day. It was so nice to know that our dogs were in safe, caring and loving hands during their transport back home. Precious Cargo made this experience trustworthy, as transporting your loved animals can be a scary experience. Very thankful for their time, hard work and reliability.
We really appreciate the love, care, and attention Allyson gave to our new puppy on the trip from Pennsylvania to Roanoke, Virginia. Allyson maintained great communication, and sent us a link so we could follow her progress along the way. When I first talked to Allyson on the phone to arrange travel plans, I felt like I was talking with an old friend. Allyson was easy to coordinate with, and our meeting went smooth, according to plan. Allyson loves animals, and has the experience to care for them compassionately. Our new puppy initially had an upset tummy from her first car ride, but Allyson did all she could to make her comfortable. When our new pup arrived, she was comfy on clean blankets, with a new toy to bring home. I would not hesitate to contact Allyson to arrange travel with my pet - She is a wonderful person, easy to work with, nurtured our puppy, and we couldn't recommend her more!!!
very sweet and flexible ! would def recommend and use again
Amazing Sargent had a great time
I was nervous to put my trust in someone I didn’t know to transport my dog home. Shae alleviated all of those worries. He was very communicative, took lots of pictures and updated me regularly on my fur baby. Cannot recommend enough! Very good experience
Thank you this was very easy
Service is really good! Booked my mix dog with Peter twice because of the good service. Always kept me update with a picture and text of my dog. Also very responsive and willing to work around you and your pets needs if needed. Will be booking with this transportation service again when needed.
Travel from California to NC. Tina was awesome! On time & super fast delivery, open communication the entire way. Got my American Pocket Bully there in no time and even sent pictures along the way. Would 100% recommend & use again!