CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Glen Ellyn, IL to El Dorado, KS
We had an amazing experience with Maurice transporting our puppy! From start to finish, he truly showed how much he cared. He kept us updated regularly with messages and pictures, which gave us so much peace of mind during the entire process. His communication was excellent, and it was clear our puppy was in great hands every step of the way. We couldn’t be happier with the service we received—professional, caring, and reliable. Highly recommend Maurice to anyone looking for safe and trustworthy pet transportation!
Shipment from Las Vegas, NV to Martinsburg, PA
B&T transportation was great. Professional and gave me constant updates on her progress and estimated time of arrival.
Shipment from Lavaca, AR to Coram, NY
She was absolutely amazing words cannot describe her I’m so glad I picked her would highly recommend to anyone shipping a pet 👍👍
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Shipment from Phoenix, AZ to Southampton, MA
Kimberly and Dan are wonderful! Look no further! You cannot do better than these two lovely people to take care of your pet across country. My mom's Beagle has very strong separation anxiety, and he was great with them! Kim sent pictures several times a day. I would recommend them to any friend who needed their pet to travel cross country! I looked at a lot of different services and kept coming back to Kim and Dan. I am so glad I followed my instinct. You will be so happy and at peace with their care of your pet.
Shipment from Coarsegold, CA to Weatherford, TX
Absolutely outstanding experience from start to finish. I trusted All Aboard Transportation LLC to safely transport a very special pet from Coarsegold to Weatherford, and they exceeded every expectation. Communication was excellent the entire time, consistent updates, photos, and reassurance made the whole process stress-free. You can truly tell they care about the animals they transport, not just the job itself. My pet arrived happy, healthy, and clearly well cared for throughout the entire journey. Reliability, professionalism, and genuine compassion are hard to find all in one, but they delivered on all three. I would confidently use them again and highly recommend them to anyone needing safe, dependable pet transport. Thank you for taking such amazing care,this level of service makes all the difference!
Shipment from Hopewell Township, NJ to Meridian, ID
This was my first time ever shipping my dog and I was very nervous, but Adam instantly made me feel comfortable and I knew he was who I wanted to go with. From start to finish Adam was awesome transporting my German Shepard all the way from New Jersey to Idaho. If you need your animal shipped I can promise Adam is the guy for you. Thanks so much for taking such good care of Brooklyn and getting her to me safely !
Shipment from Las Vegas, NV to Nolanville, TX
Olha was absolutely amazing! She kept me updated with pics and took such great care of our Ginger! Delivery was really fast too! You can’t go wrong with choosing her! Great customer service and you can tell that she really cares for your pet!
Shipment from Lansing, KS to Vancouver, WA
Great communication throughout the whole process. Questions were answered in a timely manner prior to booking. We had our bearded dragon transported and you could tell the driver did their research. Throughout the transport, communication occurred multiple times a day without having to reach out. There were some weather delays but were informed immediately and transport still occurred within the timeframe initially given. Highly recommend for your pet family.
Shipment from Rockville, MD to Sarasota, FL
Adam just delivered our new dog from Md to fl, I am new to this platform. I can’t say enough about Adam he was so responsive and on top of all the details. I was adopting a new dog I had never met. He treated the dog wonderfully and kept me posted from pick up to drop off. He went above and beyond he loves dogs you can tell. Very kind and knowledgeable man. I would recommend him to anyone looking for a kind respectful and responsible person to care and transport their pet. Thank you Adam
Shipment from London, KY to Duluth, MN
Great communication, kept us updated, and he was the most affordable
Shipment from Thompson Ridge, NY to Brockport, NY
Sabrina was wonderful. You’re making a mistake if you don’t look her up and use her service to transport your pet.
Shipment from Harlingen, TX to Bakersfield, CA
Carrie was absolutely amazing! He kept our pup safe, comfortable, and well cared for the entire trip. You can truly tell how kind and attentive he is—he treated him like his own. We loved the daily updates, pictures, and location check-ins, which gave us so much peace of mind. This was my first time using a service like this, and I felt completely assured and comfortable with my pet’s arrival. We’re so grateful and would highly recommend Carrie to anyone needing pet transport. Feel confident booking with him!
Shipment from Channelview, TX to Phoenix, AZ
I had an excellent experience with Mindy. From the very beginning, she stayed in constant communication with me and were always kind, responsive, and professional. They kept me updated throughout the entire trip, letting me know how my dog was doing at all times, whether he wanted to eat, drink water, or go out. That gave me so much peace of mind. The trip from Texas to Phoenix was incredibly fast and efficient. My dog was picked up at 7:30 AM and safely delivered around 2:30 PM the next day. He arrived healthy, safe, and well cared for. I truly appreciate the level of attention, honesty, and dedication. I would highly recommend their services to anyone looking for a reliable and caring pet transporter. Thanks Mindy!
Shipment from Lubbock, TX to San Antonio, TX
Amazing communication and fast delivery! Would definitely recommend.
Shipment from Fort Lauderdale, FL to Plano, TX
Incredible people, incredible service! Christina and her husband made the entire process a dream. This process can feel a bit scary sending your animal off, but Christina was so kind and communicative from the very beginning. Christina is such a kind soul and truly made me feel comfortable. They provided consistent updates, photos, and gps tracking! They transported our dog from FL to TX in record time, they drove nonstop to Texas from our home in FL! Pick up was seamless and drop off was seamless! If you need pet transport, book Christina asap!!!! Great people who provided great service! Would book her EVERY time!