CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
55 lbs Labrador Retriever from Manor, TX to Fort Collins, CO (977 mi)
Christian transported our pet from Central Texas to Fort Collins Colorado in early January 2026. Total trip time was just over 24 hours from pick up to delivery. The trip was documented along the way with location pins and pictures. We as senders, and our daughter as the receiver were able to track the journey in real time. All the logistics were fantastic. Hats off to Christian for finding so many fenced in areas for dogs along the way. Our dog looked like she enjoyed the play time, and getting to stretch her legs during their travel breaks. Christian was able to find a time that worked for both of our schedules to make our transport. We are so pleased it all worked out for Christian's Pup Hound Transport to be our partner. We highly recommend Christian and would choose to partner with him again for another transport, even if it meant waiting for a scheduling time.
Cars and Light Trucks from St. Petersburg, FL to Miami, FL (261 mi)
Great service
40 lbs Mixed Breed from Long Beach, CA to Atlanta, GA (2193 mi)
Excellent service – very happy with it. They picked up and dropped off our pet in a timely fashion and sent videos of all her walks every few hours and kept us informed about their progress. Great communication and service. Will use again.
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13 lbs Cat from Miami, FL to Colorado Springs, CO (2053 mi)
We were very happy and satisfied with her transport services of our cat from Miami to Colorado. We recommend her to anyone looking to fly their pet to a new destination.
65 lbs Golden Retriever from Spring Hill, FL to Harrison, ID (2776 mi)
Amanda was amazing! My pup Reilly arrived in Idaho safe and sound and ahead of schedule. She sent pictures and videos of Reilly several times a day. I'm so glad I was able to connect with Amanda. Sending Reilly by plane would've been a nightmare for the poor dog. If I ever need this service again, I wouldn't hesitate to use it...hopefully Amanda is available!
20 lbs Labrador Retriever from Dennis, MA to Pine Lake, AZ (2753 mi)
Great job getting our pups to a safely
70 lbs German Shepherd Dog from Astatula, FL to Key West, FL (413 mi)
SAM IS THE BEST! He transported a 12 month German shepherd with ease and care and was prompt, professional, kind and punctual! He has a wonderful setup and truly takes the time to make you feel comfortable with trusting him with your pups! He truly is a five star choice (if I could give more stars I would!) Do not hesitate and go for it! You’ll be grateful that you did!! Thank you once again Sam you were absolutely wonderful from bid, to booking, to arrival. Truly pleasant experience. Many blessings to you.
31 lbs red heeler from Loxahatchee Groves, FL to Walpole, NH (1445 mi)
Arne took great care of my little rescue dog. His trip from FL to NH ended up taking longer than expected due to snow, but he maintained a good attitude and arrived safely. I’d call on him again with no qualms.
68 lbs Labrador Retriever from Aldie, VA to Sutton, TX (1417 mi)
Home Sweet Home Pet Delicery helped us out when we were in a bind. Terry was amazing in his communication and care for our dog. We really appreciated the regular updates and videos and our dog absolutely loved him. Terry has a way with animals where he really puts them at ease from the outset. We will definitely use Home Sweet Home Pet Delivery again!
55 lbs Afghan hound from West Hollywood, CA to Carlisle, PA (2609 mi)
Zaheer was great! Good communication throughout the process 👍
32 lbs Cavalier King Charles Spaniel from Bonita Springs, FL to Rockville, MD (1059 mi)
Lora Lee and family did a wonderful job transporting our Cavalier King Charles Spaniel, Jet, from Bonita Springs, Fl to his new home in Rockville, Md. Jet just lost his mama, my mother-in-law, who passed away. This was a transport that needed to be handled w/ expertise and care. Jet, obviously was treated with much love as he arrived in Rockville in great spirits. Lora Lee kept us updated the entire journey. I highly recommend her to anyone that requires VIP service for their pet transport needs. 5 Stars indeed!
103 lbs Labrador Retriever from Granite Falls, NC to Bedford, IN (512 mi)
Oh my goodness Cara was absolutely amazing. This was a special situation with getting my 10 year old lab here and she did amazing in every way. Thank you thank you. I will forever be grateful to you ❤️
5 lbs Cat from Hiawassee, GA to Cleveland, OH (605 mi)
Excellent. Great communication and went above and beyond. THANK YOU
4 lbs Dachshund from Cedar Rapids, IA to Kitty Hawk, NC (1182 mi)
If I could give 100 stars instead of 5, I absolutely would. Samantha and her husband did an absolutely incredible job transporting our puppy from Iowa to Norfolk, Virginia. From the very beginning, everything was handled with such care, professionalism, and love. They kept us constantly updated throughout the entire trip — sending photos, videos, sharing their live location, and letting us know how our puppy was doing every step of the way: how she was eating, drinking, sleeping, peeing, and pooping. Knowing all these details gave us so much peace of mind. What was especially important for us is that our puppy never touched the ground during transport. She was always with them, safely in the car, and never transported with any other animals. This level of attention and responsibility truly means everything, especially for a young puppy who must be kept safe and healthy. Everything was done perfectly. You can tell they genuinely care about the animals they transport — this is not just a job for them, it’s a calling. We are beyond grateful and cannot recommend Samantha and her husband highly enough. This was an outstanding, flawless experience, and we would trust them again without hesitation. Thank you so, so much for taking such wonderful care of our puppy. 🐾❤️
10 lbs Puppy from Dannebrog, NE to Linwood, NJ (1424 mi)
We had an absolutely wonderful experience with Puppy Trails 2 U. Jennifer truly went above and beyond, even overcoming unexpected mechanical issues without letting it affect the pick-up, care or delivery of our puppy. Her communication was excellent throughout the entire process, keeping us informed and reassured every step of the way. Most importantly, our puppy arrived calm, happy, and clearly very well cared for. It was obvious he was treated with kindness and attention the whole journey. We highly recommend Jennifer to anyone looking for a reliable, compassionate, and professional puppy transporter. We can't thank her enough for a wonderful experience.