CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Bradley provided excellent service to my 4y/o husky, Jackson. We set a place to meet and discuss information on Jackson as well as some concerns I had before the trip. He was able to reassure and help me through this stressful process which I deeply appreciated from another animal lover who truly cares about our pets and their safety. I will never forget his kindness and help. I was able to track Jacksons location through an app Bradley provided which gave me a peace of mind as well as daily check-ins on Jacksons well-being during the trip. I highly recommend Bradley to anyone needing a transporter and would use his services again or suggest him to others who need help relocating their pets.
Service was quick and easy. Crate was a little small at pickup but otherwise everything was great
I worked with Shawn and Charles, and they were an absolute delight. Charles had no problem delivering insulin injections and giving eye drops. One of my kitties has some travel anxiety, and he worked to comfort her. 10/10, would recommend!
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They were fantastic! Took great care of my 6 cats and camper!
We have the best experience! Communicated throughout journey with pictures, videos, and frequent updates! Would highly recommend! Dependable and timely! They were so sweet and gentle with our anxious pup.
It was lovely meeting Erica from RAE Animal Transports. She picked up our dog and cat with their heavy duty skykennels from IAG Cargo in Austin to our Location 4 hours away. The pets came from a long haul overseas flight and were treated with care. She drove them late at night and was so patient with them and us. Will always reconsider using RAE if I need transportation for my furry sons. Thanks to Rachel for the swift replies, even communicating from overseas. She coordinated everything Erica and I would need. Erica did a great job at the Airport working and collaborating with the Air General and our Customs Broker. She did great communicating and completing paperwork and customs handling fees for me while I was absent. Thank you so much. The pets are doing great they are well rested and spending their time in front of the window watching squirrels. ♥️
Mr On Time lived up to his name! Actually, he arrived a few hours earlier than expected. He and his wife kept me informed along the long trip from Texas to MD. My new puppy exhibited sneezing/coughing symptoms the day she was delivered and my vet diagnosed Kennel Cough the next day along with parasite infections. I don’t know if either of her illnesses were contracted before the shipper picked her up from the breeder. I recommend others determine in advance how many other animals will be journeying with your pet to weigh the chances of your pet becoming ill.
Driver Candra was very friendly and attentive to our senior dog's needs. She kept us well updated every day and every stop. Communication with the owner was very quick and informative, too. I would use Boston's Pet Transport again!
Lowest bidder, great communication , and on time . These guys made the process easy and picked up my vehicle on the same day I made the truck available to be picked up.
Would book any time again.
I am very satisfied with the service I received. I was in touch with Omer from start to completion of the journey. I was provided pictures and videos all along the journey. I highly recommend using Omer for your pet transportation.
Excellent communication. Very easy to work the logistics. Sent updates on timing and was spot on right about when he would arrive. Top notch shipping experience. I will use him again if needed. Thanks Bill!
Ashley was a wonderfully responsive, willing to fly into a tiny airport on short notice. Took amazing care of our new puppy across the country and helped me coordinate with our breeder. Well worth the cost, and so friendly and communicative!
Josie was a wonderful fit for our sweet Gigi. She took such great care of our big girl and kept us totally in the loop throughout the entire trip. We received not only updates but also GPS tracking and calls to let us know how the trip was going and how our girl was doing. I would absolutely recommend Josie to anyone who has a treasured furry family member who need to be transported from one state to another. Gigi arrived calm and happy. Thank you, thank you, thank you Josie for treating our girl with such care.
Cosmo's Dog Sanctuary & Pet Transports is a very reliable service to have your fur babies transported long distance. They kept in consistent contact and communication with texts, videos and pics from pick-up and stops. Answering any questions you may have while you wait. Easy to communicate with and they took good care of my Bella. I would definitely recommend them to anyone. Thank you Geraldine and Francisco. May God continue to bless you.