CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
David was wonderful!! I was very upset about shipping my dogs to my ex and David was very understanding and compassionate. He was very gentle with the dogs and kept me informed. He was very accommodating to the issue. I would recommend David highly . He seems to really care about animals and their owners. So glad I chose him.
From start to finish they were great. Great communication with photos and videos of play time. They stayed on schedule and most importantly our pup was very happy.
Went above and beyond to make sure my 3 cats were delivered she gets a A++
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Awesome service. David is always on time both to pick Harley up and to deliver her: He was very loving with “Lady Harley” and kept in touch during the 2-day trip. Thank you David. We’ll definitely use your service again, and will be recommending you to everyone.
Got my baby girl to Boston safely! This was my first time using any type of pet transportation service and I’m glad I went with Michael. He saved me so much time and headache trying to figure out arrangements for my pup during the holidays. I’m a student and the rate he gave for a trip from Chicago to Boston was extremely affordable. He’s very kind and well versed with animals, my dog took to him immediately. Would def book again in the future 👍🏾
Efficient, professional Caring service
James was a great person to work with, I’ll definitely contact him again if I need another puppy delivered. Everything went smoothly and the communication was good, my pup got home safe.
Maykel provided an exceptional service. My beautiful little puppy was happy and healthy when she arrived. I would recommend Maykel to everyone. Contacted me within 15 minutes of accepting the job. Kept in contact with me the entire time between pick up and delivery. Breeders were also very impressed with his service.
They were great with my girl, she came home happy, safe and tired! Your animal is in great care. However, was frustrated with lack of communication around delays. I know weather is unavoidable at times, but my dog was picked up almost 2 days late. I wasn't notified this would be the case until I called to check-in only 16 hours before I was expecting her, and this short notice required me to pay a $200 change fee to delay my flight home. I think better communication could have easily eased this frustration.
Luke was great, from start to finish. He was direct and clear and available up front. He took great care of my dog and delivered him home safely. Reliable, trustworthy, and honest. I will call him again without hesitation if the need arises.
Very satisfied. The team was highly professional and delivered our dog safe and sound in the time period we agreed. They answered every question we had and provided us with updates twice a day. I highly recommend them to anyone who wants to transport their beloved pet!
Omg I was a lil skeptical in the beginning but this easily was the best decision of the new year so far! Their drivers were so sweet with the dogs, like they actually LOVE animals, Francisco was such a dope driver!!!!! They’re non stop in contact with you, sending you all the videos and answering all the requests. I will always use cosmo. Like he travelled halfway across the country in a day. Which is serious work and commitment. As a partial skeptic, I mean what I say, I will only use cosmo!
James is fantastic!! Highly recommend. Great communication!
Very happy with Kenneth. He communicated with both the shipper/ breeder and purchaser of the kitten. He made sure we were all on the same page. I would definitely use him again! Thank you