CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
9 lbs Maltes from Southport, NC to Savannah, GA (321 mi)
Jacob was great. Sent us pictures along the way and was able to arrange his schedule so we could get Sunny there when we wanted. Showed up when he said and delivered her on time. Great service
106 lbs Irish Wolfhound from Concord, NH to New Braunfels, TX (2106 mi)
If I could give more stars I would. Omer was very professional and made me feel like my dog was in good hands. He sent lots of daily pics, fed him exactly like I asked and was right on time. It could not have smoother and my dog wasn’t stressed. His van was perfect and clean. My dog is large so he needed a lot of space. Omer’s van was large enough for my dog to walk around and it looked very comfortable. If I ever need to do this again, Omer will be the person I contact. It was perfect
25 lbs Goldendoodle from Urbandale, IA to Dana Point, CA (1691 mi)
If you’re looking for someone who will be all about your dog and provides lots of communication Emi is your gal! She has a simple van set up that has all the things one would need for a trip across the country. What I appreciated the most was her frequent check ins and thorough updates. I really wanted someone who loves and knows how to care for dogs and Emi was just that. She also was very concerned with safety which was much appreciated. Giving your beloved dog to a stranger is hard, but once I saw how communicative Emi was I felt at ease. She came ahead of schedule so that was a plus too!! We are now happily reunited with our pup!
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30 lbs Cat from Hurstbourne, KY to Palm Springs, CA (2031 mi)
the driver was super nice and sent me updates and pictures constantly. i was really nervous to send my cat in her own but i felt that she was in good hands. thank you so so much 🙏
Boxes from Salem, OR to Anaconda, MT (701 mi)
A+ experience. Good communication, shipment arrived on time, I wouldn’t hesitate to use Jaidin again for another shipment.
60 lbs Mixed Breed from Largo, FL to Stone Mountain, GA (485 mi)
The whole experience was great. From the booking and coordinating pick up of Sierra, returning shortly after to pickup food we forgot to provide them, keeping us update along the trip with photos, and seamlessly communicating with my friend who was receiving Sierra, I highly recommend their services. Thank you!
60 lbs Boxer from Alpharetta, GA to Sublimity, OR (2591 mi)
I had my dog, a senior boxer, shipped from GA to Oregon. All the way across the country. It went perfectly. The driver was absolutely fantastic. Provided me updates all along the way. Took extra care of my dogs needs. Picked up and delivered my dog as scheduled. Made sure all my concerns were taken care of. I would use then for transport again, without any hesitation.
30 lbs Cat from Bruce Crossing, MI to Manitowoc, WI (230 mi)
Very good communication, very easy to work with and professional! I was assured every step of the way with my transport.
115 lbs Cat from Anacortes, WA to Houston, TX (2398 mi)
It was a long trip for my cats but Patty kept me informed along the way.
Pets and Animals from Oceanside, CA to Fredericksburg, VA (2640 mi)
Excellent experience!! Would use them again in a heartbeat! Not a difficult experience on their side but we’re flexible in ensuring a success!!
48 lbs Siberian Husky from El Centro, CA to Fredericksburg, VA (2485 mi)
Huge shoutout to Paws N Us Transport 🐶🚐 They brought my husky all the way from California to Virginia in just 3 days! So grateful for the care, communication, and love they showed my baby. Highly recommend 💙🐾
Less than Truckload from Eldridge, IA to Amherst, NY (704 mi)
Delivery was on time and in perfect shape
Cars and Light Trucks from Pembroke, NC to Raleigh, NC (105 mi)
Fast responses, detailed and great care. Everything to date and time on point. Communication amazing. First time using citizenshipper and because of these guys I'll keep using it!
69 lbs American Staffordshire Terrier from Los Angeles, CA to Hillsboro, OR (971 mi)
This was my first time using a pet transport service. I was definitely very nervous, but Natalia did such a great job! She was very communicative from the very beginning. She was on time and even delivered Leo faster than I thought. It was pretty seamless from the beginning to the end. Would definitely recommend her service.
42 lbs Pitt Bull Terrier from Novato, CA to Houston, TX (1949 mi)
My girl was so happy and did amazing the whole time! She shared her location with us the whole time which help ease my anxiety! 10/10 would recommend