CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
70 lbs Lab Mix from San Diego, CA to Mount Laurel Township, NJ (2755 mi)
Absolutely fantastic. Communicated the whole way, shared pictures - videos - texts. I was most stressed about this trip because of having to transport my pup, but from the second I helped load him up I knew he was in good hands!
13 lbs Mini golden doodle from New York, NY to Chatham, MA (275 mi)
Excellent service, delivered with great care for the well fare of our dog. Super friendly and reliable. Highly recommend
74 lbs Mixed Breed from Dallas, TX to Yarmouth, MA (1809 mi)
J&K transports are truly angels they picked up a dog I rescued from Dallas animal services all the way to MA during Christmas time. šš„° they kept me updated and made sure my baby got plenty of potty breaks and time to stretch his legs. Also made sure he didn't lick his stitches from being neutered. And made sure they drove safe trhough a winter storm. If i could give a million stars I would. They even bought him a comfortable cone for him for the ride and didn't even charge me for it. š„° Can't thank you enough!
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60 lbs American bully from Savannah, GA to East St. Louis, IL (799 mi)
Very professional shipper took the job and handled business.
80 lbs German Shepherd Dog from Malibu, CA to Covina, CA (54 mi)
Bryan at Utopia was friendly, punctual and professional. He arrived on time to transport our German shepherd and communicated with us until he safely arrived at his destination. I would definitely hire Bryan with Utopia Road Ventures again.
108 lbs Rottweiler from Dearborn, MI to Rockwall, TX (1171 mi)
I am very satisfied with my experience!! Paul was very communicative and such a caring person over my dog! It was such a fast and easy process! I would definitely recommend using Very Important Pet Transportation to transport your pet to their destination!!
30 lbs Cat from Meridian, MS to Mont Alto, PA (891 mi)
Very polite and helpful. Moved my cat from Ms to Pa in one night and kept me updated with regular pictures and videos. On time and very helpful.
10 lbs Maltipo from Donna, TX to Lubbock, TX (636 mi)
Maureen is excellent. Communicated every step of the way and price is very reasonable.
30 lbs Doberman Pinscher from Naples, FL to Oneonta, AL (764 mi)
Absolutely outstanding pet transport service! From start to finish, their communication was excellentāclear, prompt, and reassuring every step of the way. They kept me updated with messages and photos, which gave me complete peace of mind knowing my pet was safe and well cared for. Professional, reliable, and genuinely compassionate. I highly recommend them to anyone looking for a trustworthy pet transport service!
97 lbs German Shepherd Dog from Miami, FL to Salida, CO (2059 mi)
Rohan transported my dog, Brandy, from Miami to Colorado and did an amazing job. He was professional, communicative, and clearly cared about Brandyās safety and comfort. She arrived happy and well taken care of. I highly recommend Rohan for pet transportāŗļø
8 lbs Golden Retriever from Baltimore, MD to Florence, SC (446 mi)
Lisa was great to work with and I felt very confident our puppy was getting the best care. I would definitely recommend her and I would use her again.
60 lbs Maltese shit tzu from Las Vegas, NV to Winter Garden, FL (2403 mi)
My first time having a pet transported. It was an amazing experience for me and for Bella my dog. Cara was so amazing sending pictures and taking care of her. Cara is fantastic. I will never have a worry if u have these ladies in charge. Book with them whenever possible. They are terrific.
10 lbs Miniature American Shepherd from Cedar City, UT to Durham, CA (680 mi)
CitizenShipper Five stars for Sean!!! I truly canāt say enough good things about Sean. He transported our dog from Utah to California. From the very beginning, his communication was outstanding-he provided GPS tracking so I could see exactly where my dog was throughout the entire journey, sent photo updates, and even FaceTimeād, which gave me so much peace of mind. It was incredibly reassuring to be able to follow along and see how happy and well cared for she was. Sean was punctual, professional, and it was obvious how genuinely he cares about the animals he transports. What made this experience truly unforgettable was the drop-off. This dog was a Christmas gift for my kids, and Sean helped turn the delivery into a magical moment for them. He sang a Christmas song and had a soft red bow attached to her collar. He was so thoughtful and kind, and watching my kidsā faces light up is something Iāll never forget. It meant more to our family than he probably realizes. Since I bought the dog sight unseen, Sean was great at giving me his perspective and telling me about her quirks and what he experienced with her. That was super helpful so I could be prepared. Our dog arrived safe, calm, and happy, and I felt completely at ease knowing she was in such loving hands. If youāre looking for someone you can absolutely trust with your pet, and who brings heart, care, and kindness to what they do, Sean is the one. I would recommend him without hesitation. Thank you Sean for a fantastic delivery!
7 lbs English Setter from Jeffersonville, KY to Cramerton, NC (405 mi)
Iām proud to be one of the first to give Harvey a five-star Google review. Honestly, clicking five stars doesnāt fully capture what a great experience I had with him. By the time everything was done, I felt like we were old friends. We spoke four or five times before he went to pick up the puppy, and he stayed in touch all day while bringing the puppy to me. Harvey is a gentle, kind man and a true dog lover. I trust him completely with my dog. Iād even trust him with my seven grandchildren (although after transporting them, heād probably want to jump off a bridge!). If you truly care about your dog or cat, thereās no better driver than Harvey.
8 lbs Jack Russell terrier from Moline, IL to San Diego, CA (1926 mi)
Mike went above and beyond to make sure our pup was safe traveling. He responds quickly and makes sure to send photos and updates along the way. I highly recommend his services!