CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
45 lbs Rottweiler from Athol, ID to Idaho Falls, ID (496 mi)
Great to work with, she treated our Rottweiler like one of her own. Easy to get ahold of and she was great at getting us updates throughout the trip.
73 lbs Dalmatian mix from Fairfield, CA to Fortuna, CA (257 mi)
She was great! On time and very caring.
1 lbs Maltese from Candler, NC to Kinnelon, NJ (704 mi)
Todd was amazing through the whole journey!! He always was in contact with me and made the delivery of my pup so easy. He was very loving and he took good care of my small Maltese. I knew my Maltese was in good hands with Todd and I would definitely use him again! I canât thank him enough for his wonderful service.
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5 lbs Goldendoodle from Eastpointe, MI to Weymouth, MA (720 mi)
Heather is amazing! She got our puppy safely and quickly to his location.
12 lbs Cat from Tallahassee, FL to Searcy, AR (656 mi)
Very compassionate care for my pet on a long trek across the U.S. I was grateful for the genuine concern for my pet's well-being and unsolicited updates on her progress. Consummate professional.
60 lbs Pit bull from Long Beach, CA to Albany, NY (2834 mi)
What an amazing experience. If youâre worried about sending your pet with a stranger then Russ is your guy. He reassures you every step of the way. He drove my pit bull 2800 miles and I had pictures of him every night and morning. He picked him Up promptly and dropped him off ahead of schedule. You can tell he cares for animals and he is thoughtful to their owners too. I thought it was a little expensive when I booked the trip but now I believe Russ was worth every penny. Every time I asked if he could do something he politely answered yes. Donât hesitate, hire Russ and youâll be happy you did.
22 lbs Australian Shepherd from Columbus, OH to Waxhaw, NC (456 mi)
My experience was absolutely fantastic. I had responses within minutes and had the dogs picked up within an hour. They got home safe and sound and I couldnât have asked for a better experience.
60 lbs Bulldog from Krugerville, TX to Watsonville, CA (1651 mi)
I canât say enough great things about the amazing service that transported my dog, Nino, from Dallas, TX to Watsonville, CA! From start to finish, the communication was excellent â I received regular updates, photos, and reassurance throughout the entire trip. The personalized care and attention given to Nino made all the difference, and I could tell he was in safe, loving hands the whole way. Thank you for going above and beyond â I highly recommend this service to anyone looking for reliable, caring pet transportation!
All other items from Manchester, CT to Marysville, WA (2999 mi)
Great service and amazing booking and shipping handling. Will definitely book again with this company! Thanks Thomas for assisting me with everything! Drivers were amazing and very professional!
35 lbs Mixed Breed from Denver, CO to Atlanta, GA (1405 mi)
Wonderful and caring person! She moved my 1year old dog TWICE for me and it was a breeze. I was completely stress free. I got frequent updates and she took amazing care of my pup, all for a VERY reasonable price. Trust me, you canât go wrong with her!
25 lbs Pug from Folly Beach, SC to Shaker Heights, OH (724 mi)
Amazing service. She shares her location, sends many pictures, and clearly cares about your pet. Would book again!
29 lbs Cat from El Paso, TX to Madison, AL (1300 mi)
After our beloved Gizmo went missing for over a month, we had almost lost hope. Then, out of the blue, our neighbors in El Paso, TX found him â but we were all the way in Alabama. Thatâs when Bradley stepped in, and we can honestly say heâs the reason Gizmo is home safe today. From the moment we spoke with him, Bradley showed genuine care and compassion. He treated Gizmo like his own, keeping us updated every step of the journey and making sure he was comfortable, calm, and cared for the entire trip. You could truly tell he loves what he does and understands how much these animals mean to their families. Thanks to Bradleyâs professionalism, kindness, and dedication, our sweet Gizmo made it home safe and happy. Without him, we donât even know if Gizmo would have ever made it back to us. Weâll forever be grateful to Bradley for reuniting our family. Highly, highly recommend!! The Miller Family
2 lbs Shih Poo from Winter Park, FL to Jupiter, FL (160 mi)
Great service!
Pets and Animals from Manchester, CT to Marysville, WA (2999 mi)
Awesome service provided, 5 stars experience. 1000% will book again and again! Thank you so much Steven!!
30 lbs Cane Corso from West Palm Beach, FL to Fort Worth, TX (1293 mi)
This was a fantastic experience using the Beans. Their communication was usually very quick unless they are in church which is fine by me. However once they had my pup with them they were in frequent contact and responded very quickly once they had him until we went to bed and they kept driving. My pup was clean when he arrived which tells me he didn't have the opportunity to soil him self while in their care nor did he suck down tons of water like he was never given water. If I ever have to use this service again I will definitely use them. Last point they respect veterans!