CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
8 lbs Cat from Pasadena, CA to Puyallup, WA (1115 mi)
Jessica was amazing! She safely and promptly delivered our 4 cats from Southern California to Washington State. She provided updates along the way and is so kind!
60 lbs Belgian Tervuren from Kansas City, MO to Cedar Rapids, IA (301 mi)
They worked very quickly to provide an urgent transport with no notice, clear communication from the start, very professional and dogs got to their destination as scheduled.
19 lbs Boston Terrier from Reno, NV to Vienna, VA (2601 mi)
Shipped two small dogs via road transport from west coast to east coast. Picked up and dropped off safe and efficiently along with their belongings including fresh dog food dog beds and crates. Had numerous pictures and updates along the way. Done for reasonable price as well.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
5 lbs Pomeranian from Tallulah, LA to Greenville, GA (425 mi)
Very easy to work with. Great communication. Speedy delivery. Highly recommend.
10 lbs Dachshund from Georgetown, DE to Cornelius, NC (483 mi)
Jenn and Melissa are amazing. It was so easy to get this coordinated with them. They made what could have been a very stressful situation into a no fuss one. I got my doggie when they said and they communicated with me through the entire process. I highly recommend them!
52 lbs Boxer from St. Louis, MO to Round Rock, TX (841 mi)
Heather did an excellent job, very professional and arrived on time. I would highly recommend her!
15 lbs Maltipoo from Pittsburgh, PA to Philadelphia, PA (304 mi)
I had an absolutely incredible experience with Stay Humble this pet transport company! From start to finish, Joseph was professional, caring, and extremely reliable. He kept me updated every step of the way, and I felt so much peace knowing my pet was in safe hands. My fur baby arrived clean, calm, and happy ā you can tell they truly love animals and take their job seriously. The communication was excellent, the vehicle was clean and comfortable, and the entire process felt smooth and stress-free. I would highly recommend this company to anyone who needs trustworthy and compassionate pet transport. He went above and beyond, and Iām truly grateful for how well He took care of my pet.
18 lbs Cat from Binghamton, NY to Virginia Beach, VA (443 mi)
okay first let me start off by sayingā¦ VERY PROFESSIONAL. she made sure to have all the things she needed for the trip; like cat litter box, extra dog leash, and extra cat bowl. she drove my cat AND dog from NY to VA. She gave me updates and pictures of them, made sure i had her location at all times, and she made sure to take stops and take my dog on walks. i was skeptical at first booking through a website and with a stranger that i had never met before but she did an amazing job and very trust worthy. she was so very sweet too loved her energy!! very VERY good communicator. if i could give her 10 stars āļø i would. i love my pets as if they were my children lol so to know they were in good hands made me feel so comfortable and took the weight off my shoulders while i was traveling i had absolutely no worries or stress while traveling to va.
78 lbs Shepherd Mix; Puggle from Penfield, NY to Steamboat Springs, CO (1731 mi)
Great transport. Lots of updates along the way. Pups safely delivered!
90 lbs American Staffordshire Terrier from Evans, GA to Worcester, MA (960 mi)
Quick pick up and delivery. Kept in contact throughout the trip, sent photos, and took great care of our dogs. Would highly recommend!
70 lbs German Shepherd Dog from Boston, MA to Pittsburgh, PA (574 mi)
Bill to great care of my German Shephard, Beam. He drove from Boston to Pittsburgh in a single day and sent me lots of pictures of the journey. Great communication.
80 lbs Boxer from Charlotte, NC to Colusa, CA (2712 mi)
Russ was EXCELLENT. Transported our newly rescued boxer very quickly and gave him lots of love. Very communicative and constantly sent updates without me asking. Thank you!
15 lbs Irish doodle from Wellsboro, PA to Queens, NY (263 mi)
I was so nervous about using a transporter for my new puppy due to the horror stories I have heard. Ally from K9 Kargo instantly put my mind at ease. She explained the whole process, answered any questions I had, kept in touch with me leading up to the transport and kept me updated while she was driving with GPS and pictures! I couldnāt have asked for a better experience!
2 lbs Pomeranian from Ligonier, PA to Greenwich, CT (377 mi)
Adam was awesome!! He promised he would get our spunky Pom to us the same day and 8hrs later, even thru a snow stormā¦ he delivered! I would highly recommend him and will absolutely use him in the future. Overall, Adam was very kind and responsive and takes the job seriously! Thanks, again! š¶
Cars and Light Trucks from Brooklyn, NY to Suffolk, VA (387 mi)
Lied about ability to pick up car. Would have preferred honesty over saying they could get it to get me to book. Trying to get my money back.