CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
75 lbs Siberian Husky from North Las Vegas, NV to Cape Coral, FL (2543 mi)
Tina was incredibly fast, communicative and kind with our husky! First time using a transporter and so happy we were able to get him home safely with someone we trusted!
60 lbs Mixed Breed from Delray Beach, FL to Colts Neck, NJ (1207 mi)
JoJo was absolutely amazing transporting our dog Koda from Florida to New Jersey. She kept us updated the entire trip with location pins, voice messages, texts, and photos, which gave us so much peace of mind. Our dog even made friends with a cat she was transporting — it was the most adorable thing to see! JoJo is incredibly kind and sweet, and we felt completely confident that our dog was in great hands the whole way. When she arrived, she even surprised us with treats and toys, which was such a thoughtful touch. We are so grateful for her care and communication and would definitely use her again.
45 lbs American Bully from Miami, FL to Apopka, FL (250 mi)
First timer and these two kept me notified every step of the way while delivering my bully to her destination will be using them again soon.
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Pets and Animals from San Diego, CA to Cupertino, CA (467 mi)
Zipp a Pet provided an excellent experience from start to finish! They were incredibly professional, kind, and attentive while transporting my two hamsters from San Diego to Cupertino. Throughout the journey, they shared real-time tracking updates, regularly sent photos, and gave my hamsters treats along the way, which made me feel very reassured. This was a wonderful experience, and I really appreciate the love and responsibility they showed toward my pets. Highly recommended!
18 lbs Cat from Tuscaloosa, AL to Roanoke, VA (575 mi)
The service was great. I think they took very good care of my cat, and they even extended the time that they were going to have him, when unexpected issues arose on our end.
40 lbs Mixed Breed from Atlanta, GA to Alexandria, VA (638 mi)
I am thoroughly impressed by On the Spot Luxury Pet Transport. Jaia was available for a last minute transport request when my other transporter fell through and was very accommodating. He also was very communicative and kept my up to date with the transportation plans between me and my foster. He took pictures of my doggie throughout the nearly 11 hour journey and kept me well informed the whole way! I highly recommend his services for the transport of your pet!
Pets and Animals from Vancouver, WA to Hood River, OR (66 mi)
Tina has been absolutely fantastic — I truly could not be more grateful for her help and support in transporting our hamster. From start to finish, she was professional, caring, responsive, and genuinely invested in making sure everything went smoothly. Her attention to detail and compassionate approach gave us complete peace of mind during the entire process. I would highly recommend her services to anyone looking for reliable and thoughtful pet transportation. I will certainly work with Tina again in the future whenever the opportunity arises. Thank you, Tina, for going above and beyond! 🐹✨
106 lbs Boxe from Aberdeen, WA to Dallas, TX (2256 mi)
On time everything was perfect
55 lbs Siberian Husky from Canterbury, NH to Deltona, FL (1330 mi)
Sue was great and cared for Nellie as if she was her own dog. She picked up our husky in New Hampshire and delivered her all the way to FL. She sent updates regularly and even pictures and videos. If we ever need a service like this again we would definitely use Sue’s services. Thank you Sue!
15 lbs Border Collie from Piedmont, SC to Salem, VA (290 mi)
Whitney was fabulous! She was able to transport my new puppy at the last minute. She was very helpful and kind. I highly recommend her service.
18 lbs Cat from Des Moines, IA to Fontana, CA (1637 mi)
Emi was great! ❤️❤️❤️ i had such a great experience with her! She took amazing care of my 3 cats during a long distance trip and kept me updated the whole time! Sending plenty of pictures and videos. She also kept me informed about the travel schedule and how my cats were doing along the way. Anytime i had questions, she was incredibly helpful which made the whole experience even more reassuring. It was comforting to know they were safe and well cared for. So grateful and would definitely recommend her to anyone needing reliable pet care! 🐾
Pets and Animals from Davenport, FL to Springfield, MA (1250 mi)
Communication was great! They took good care of Kobe and gave updates along the way. Very happy with the services and professionalism they offered!
60 lbs Newfoundland from Las Vegas, NV to Valley, AL (1962 mi)
He did a great job getting my puppy to me safe and sound. It was a pleasure meeting him and would definitely do business with him again. Highly recommended.
170 lbs Cat from Marietta, GA to Saginaw, MI (771 mi)
Lora Lee was great. Communicated often and handled my pets with care.
70 lbs German Shepherd Dog from Miami, FL to Charlottesville, VA (972 mi)
Frank and Jeff from Fetch & Fly helped to bring our new, rescued German Shepherd Griffin to our home, his forever home, from Miami FL to Madison VA. We are grateful for the love and care they showed us and Griffin. We would highly recommend their services!