CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Very nice and thoughtful, updates every hour, amazing service
I know that Kota hasn’t even been delivered yet, ( about 2.5 hours away on a journey of about 1200 miles accompanied by a tweety bird and a Garfield the cat) but I’m 5 starring this service and JB’s service as well. Kara the transporter has been wonderful and communicates as often as she’s able to. We LOVE that there is this service to ship a pet or item by car. Our sons dog is precious to him. Kota was a rescue dog and although brilliant, sweet, affectionate and submissive, she’s had some bad experiences including being hit in the head by a flying bumper from an accident next to where she was walking. She’s being shipped down to her indefinite home with us because our son is having some temporary work and health issues. They’ve been inseparable from day 1. Thank you JB TRANSPORT services for your help and efficiency, care and staying in touch Enroute. We can’t thank you enough.
Wow, I wish I could get another pup just so DoubleMTransports could transport it to me...they were awesome! The minute I booked, Matt called me and the breeder to confirm pickup and delivery, he called and sent videos along the way, and was on time. Thank you guys for bringing me my new furry friend and being so good to him! Drive safe!
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Omer did an exception al job. He was so friendly and effective in caring for our dogs. The frequent photos and videos really put us at ease. I would given him the highest possible recommendation1
My new pup arrived happy and safe! Thank you!
We were very satisfied Susan and her family's team from Bean Express Delivery were wonderful from beginning to end to our new puppy 11 weeks old 25 pounds. Loki traveled from Orlando, Florida to Rockland County New York mostly on their lap, being cuddled and cared for. Response times were satisfactory. We got pictures and short videos as requested and the puppy clearly was happy to be with them as he didn't even want to let go when they arrived and was happy, active doing well. They traveled in 2 days of unrelenting rain, and even got pictures of puppy being walked under an umbrella in the rain very difficult circumstances but they provided great care and love. They were great and answered about location and estimated arrival times whenever they were asked. I would not hesitate to use them again thank you so much Susan and all at the family of Bean express delivery Ileana 5/1/23.
Gigi kept me informed the entire trip from Pennsylvania to Florida for the delivery of my 8 week old Cockapoo pup Bella. She actually was delivered earlier than expected. My fur-baby was very well cared for along the way. I really appreciate JB Transport for everything! They come highly recommended and you will not be disappointed! -LaShanna H.
Absolutely amazing! Fair rates, great communication, and kept my little furball happy and fed! (:
I would want the next person to make sure they PINPOINT the day they will arrive. I never received a straight answer after many requests. I finally received an answer the day of the pickup and were planning to arrive to me between 9:00pm and 10:00 pm the following evening. That to me was a bit late and efforts were made to arrive 2 hours earlier. The second day of their journey I heard nothing until I reached out to them in the afternoon. The communication was not as good or precise as I was hoping for. The evening the puppy arrived, he was drooling and looked sick. I was handed the puppy and he asked for his money and left abruptly after letting me know how hungry he was. I didn’t accept the lowest bid when it came time to book someone, I based it on their profile. I am sorry to say I would not hire this person or so called “team” again. 😿
I would recommend Tina to everyone and would use her services again!!!
Great people doing great things. Driver was very kind and responsive! Definitely will use them again if I need to :)
David was great to work with. Timely communication and updates, affordable, very knowledgeable about the breed he was transporting for me and made me feel that my dog was in good hands. Sent pictures/videos twice daily and arrived on time. Highly recommend.
very professional. I received my pup on time and in great condition. Kept me posted thru out.
Good response time, and she brought my girl home faster than the initial quote said!
Angie was great! She communicated with us frequently & brought our daughter's dog quickly to Phoenix from Maryland. All around a smooth transaction. Highly recommend Puppy Love Relocating!