CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Elliott transport did an awesome job on taking care of my fur baby and great communication along the way with pictures and videos to assure my baby was well taken care of. Everything ran smoothly.
Overall Alex was great, just be aware with all drivers, safety comes first and dates of arrival need to be flexible. I would gladly work with him again!
Leanne is amazing. She is very prompt and courteous. I felt very secure with our dog with her upon meeting her. She made record time in getting her across the country and sent us GPS tracking and fun pictures all along the way. I don’t know how she does it. We definitely recommend her for all of your pet travel needs.
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The delivery went really well. I was just scammed recently so I was a little worried but she had background checked, insurance, etc., and she was prompt in answering my questions before I picked her. The turnaround time was very short but she made the trip at a reasonable price. She did not charge extra even though I had 2 puppies on the trip. Once I gave her the breeders contact, she made the time arrangements to pick up. And she gave periodic updates during the travel. Would definitely recommend her and would use her again. My mom was so happy!! Thank you for making our day!
Sean showed great communication and top notch service with a smile. He delivered the boat safely and timely without any issues. I would recommend him for his professionalism above all! I'd happily do business with his transportation service again when needed.
So grateful to have met Megan and used her for transporting Ryder who will now be call Pip! She kept me updated along her cross country journey to Southern California to pick him up. Then along the way she sent photos, helped him catch his first frisbee, and used his new name. She updated daily. Pip was so easily received and we’re so excited to start our new life together!!! Thank you greatly!!!
Anton was amazing!! I had a driver cancel on me the day of scheduled pick up and Anton messaged me that he could pick my puppy up that same day. He was a life saver. He was very communicative on ETA and traffic and sent me pictures of my puppy throughout the drive (eating, playing, sleeping, etc.) I would 100% recommend using his service!!
Natalia was WONDERFUL! She took such great care of my parent's dog, gave us regular updates and made amazing time shuttling him across the country. HIGHLY recommend.
Bryan did a fantastic job to make sure my fur babies traveled from CA to TX safely. He made sure to send me pics of the dogs every few hours. Also, great communication from his wife Traci through the messaging thread and text messages. We would recommend this company to anyone who needs their pets transported :)
We had a great experience when we needed our puppy picked up, which required a 3 hour round trip for the team. They made good timing, they kept me updated on my pup and everything was a smooth experience. I will use this team again in the future!
Perfect!!! My pup was treated so well on the way to his Grandmas house over 20 hours away! He gave updates and loved my pup as his own! Thank you so so much!! 😁😁😁❤️❤️❤️
Amazing job, thank u guys, you rock!!!
I was worried at first because I've never had to ship a dog anywhere; However, upon arrival the driver was very polite and welcoming. He handled my pup with great care when putting him in the van. The other dogs themselves looked comfortable and calm none of them looked razzle or scared which really put me at ease. The trip was suppose to take around 7 days but they arrived in 4! I was regularly updated when my pup was taken out for walks and fed without even asking which really helped ease the stress and worry. My pup was very well taken care of and on arrival was in the exact condition from when he left. I would recommend this service to anyone who's looking to transport their pet with the comfort of knowing your pet will be well cared for no matter where they're going. My trip was from NY to Las Vegas and my pup was fine throughout the entire ordeal. I really appreciate you guys and all you do thank you!
This lady is utterly amazing and took such good care of my best friend. She even let her ride in her lap while she was driving cause my girl gets anxiety when she rides. I just wish that there were more stars to give her cause she’s amazing. Sent gps and photos also texts all through out the trip she’s amazing and worth every penny thank you
Mark was amazing he delivered with Gods speed, was very flexible, and more than fair price wise thank you for a wonderful experience Mark……. Highly referred!!!!