CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
All I can really say is 10/10. I would totally book Tina again for any transportation needs. She is great if it’s your first time using this platform. Very helpful.
I was on a plane to my destination and could not be contacted. Nathan noticed that my dog was not feeling well. He made a decision to take him to an animal hospital, which I am very thankful for. My dog got IV fluids related to an underlying condition and was well enough to make it home. Nathan is attentive and has enough experience to know how to truly care for dogs. I recommend him and will use his services again. Thank you Nathan!
Adra and her travel companion were wonderful with my new puppy. It was my first time using a service like this, so I was really nervous. Adra put my mind at ease with text messages updating me on the journey and how my puppy was doing. A few pictures as well. He arrived safe and happy! I would definitely use Happy Tails if I needed this service again.
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Heather was great. She kept me updated on how our baby was doing during her trip to us. If you need someone reliable then she is the go to person. Thank you again Paws on Wheels.
Even though I wasn’t able to use him, he still took the time out of his day to help me find someone else even after it wasn’t his fault me not being able to use him. Great guy for that.
Precious Cargo received safely. These people work extremely hard & long hours to achieve their tasks at hand. I literally watched them drive from around 6am to finally getting to me just before midnight to drop off my cane corso puppy. Very happy with the service. I do suggest the VIP if you're not trying to have your animal have multiple stops along the way !
Great experience, very communicative
WARNING!!! This company is a FRAUD and they stole money from me. I have been scammed by the person "Chris Lee Transport LLC" who clamied this job. They specifically made me send 40% of the money via paypal for "Friends and Family" becasue they stated that they needed the cash upfront - for the trip. I was ok with this at first. But NOW I realize that they just didnt want me to be able to get it back from PayPal. Once I gave them cash up front they delayed the trip and started asking me for "more money" due to issues with their bank account. I stated that I wouldn't send any more money and told them I'm reporting them for fraud. They are using this website to "steal" money from people. They have a whatsapp account that got shut down while communicating with me. Once I refused to keep sending them more money, they stated they got the gas ect. that they needed. But now I dont trust them to pick up my dog. If they do - I am afraid that they will hold him for ransom.
Heather did a wonderful job getting our 8 week old Golden Retriever puppy safely to her new home in Long Island, New York!!! She arrived here on time and communicated well , even sent me a picture of puppy at his new home! This was my first time booking a trip with CitizenShipper and would certainly recommend using them, especially PetEx Domestic and Exotic Transport LLC!
Tim went above and beyond! He brought our 2 family cats on an 11 hour journey from Texas to Colorado and they arrived happy and healthy. Tim loves animals and is the perfect person for this job. He checked in throughout the trip and arrived right when he said he would. The communication and caring were 10/10, and there’s no question who we would use to move our pets in the future. Thanks Tim!!
Denny was awesome to work with! I was initially very nervous about sending my girl away in someone else’s vehicle. From the get-go, it was was apparent that she was in good hands! He provided plenty of updates/pictures and delivered my girl to her destination happy and safe! I’m very grateful! Thank you so much for an extremely positive experience!
Our dog had very good experience traveling with Kim and arrived on time and well.
Audley accepted the bid to haul my boat and asked for $850.00 to purchase permits I Apple bayed the money when it came time to transport the boat his truck supposable broke so I had to use another shipper. He said he would refund my deposit then he quit communicating would not trust this guy at all. (Lesson learned)
Paul is fantastic to do his job to delivery my dog. I would love to work with him again if i could.
Kim - picked up my puppy in KY and brought him to me in CT safely. Each time I called her, she always answered and provided an update. She answered all my text messages very quickly.