CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
45 lbs Goldendoodle from Mooresville, NC to Celeste, TX (1034 mi)
Rachel was absolutely amazing with our dogs! 10/10 with communication, sending us updates and pictures. I couldn’t have asked for better service or care. She treated them like they were her own. Would absolutely use her again! Thank you Rachel!!
41 lbs English bulldog from Brookline, NH to Bentonville, AR (1519 mi)
Natalie kept me updated on road conditions and dog status. Roads were nasty with snow and ice. She delivered our pups safely and promptly. Enjoyed working with her.
5 lbs Cat from Fort Collins, CO to Jonesborough, TN (1477 mi)
Excellent! Great communication!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Pets and Animals from Miami, FL to Fredericksburg, TX (1425 mi)
Great job! They were the best!! picked up a swan in Florida and delivered it to me in Texas,great communication. All the way,would highly recommend them👍👍
52 lbs Siberian Husky from Memphis, TN to Las Vegas, NV (1621 mi)
Devin was generally quick to respond and very communicative about his progress across the country. He is a nice guy and it seemed my dog was very comfortable with him right away. No one offered a better price and the pickup was seamless and easy!
10 lbs Labrador Retriever from Georgetown, KY to Jacksonville, FL (730 mi)
Russ delivered our 4 month old GSD/Lab and was absolutely amazing to work with. He was so kind and caring with our pup and kept in constant contact. Would absolutely recommend him!
18 lbs Rat Terrier from Franklin Township, NJ to North Fort Myers, FL (1239 mi)
Amanda was amazing from start to finish. Kept me informed of all changes throughout her trip and took wonderful care of our little old guy.
28 lbs French Bulldog from Fort Lauderdale, FL to Jacksonville, FL (333 mi)
Arne demonstrated exceptional communication skills throughout the project and consistently provided photographs and images to ensure transparency. I highly recommend hiring Arne for any future endeavors.
68 lbs Labrador Retriever from Austin, TX to Pensacola, FL (691 mi)
Melisa took such wonderful care of my sweet boy! Her van was super spacious. She sent lots of updates along the way too. Thank you Melisa!!
15 lbs Bichon Frise from O'Fallon, MO to Newnan, GA (619 mi)
Tim was great! He answered all of my questions and treated our Winnie with great care! Winnie arrived bright eyed and happy❤️ I would highly recommend using Tim!
16 lbs Cat from Monrovia, CA to Azusa, CA (8 mi)
I was moving and really needed help getting my two cats crated and transported to my new apartment. I feel so blessed to have found jose. I will definitely be calling again because he did a great job and my pets were very happy. He's very professional and fast, a great communicator and wonderful at what he does. I definitely recommend.
7 lbs Cockapoo from Harvest, AL to Dallas, TX (667 mi)
I appreciate the communication throughout the trip and the pictures were very reassuring. I would recommend them to others. Puppy arrived safe and well. Thanks Jeff 😊
Furniture from Flint, TX to Woodinville, WA (2215 mi)
When his offer to ship was accepted, he entirely ghosted me. I have zero problem if shippers change their mind and decide not to take a shipment, as long as they communicate. But not responding to messages, emails, texts, etc, after initiating a bid to ship and a customer accepts, that is unacceptable.
15 lbs Maltipoo from Anacortes, WA to Union City, CA (903 mi)
We cannot recommend Natalia enough! She transported our dog, Bella, from Washington to California incredibly fast. Most importantly, we felt so happy and safe knowing Bella was in such good hands. Natalia is professional, reliable, and truly cares about the animals she watches over. If you're looking for someone trustworthy for your pet, she is the best choice!
65 lbs Australian Shepherd from Portland, OR to St. Louis, MO (2048 mi)
Devin did a phenomenal job with communication and dog transport. I could tell that Chance was in good hands! 10/10 would recommend.