CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

25 lbs Cocker Spaniel from Morristown, NJ to Fort Lauderdale, FL (1266 mi)

Gigi was wonderful from start to finish! She answered all my questions prior to booking and kept me up to date every step of the way. She took great care of my small, senior dog and she arrived earlier than expected. I wouldn’t hesitate to work with again! It was a phenomenal experience!!

Won by Fetch & Fly Transport LLC for $800.00

60 lbs Bull Terrier from Laguna Hills, CA to Cornelius, NC (2427 mi)

The driver was great. Took good care of Molly.

7 lbs Cavapoo from Ronks, PA to Albany, NY (279 mi)

My driver was amazing!! Terry communicated and sent videos! It was snowing, so he focused on the road and notified me when he stopped. His daughter was with him and helped on potty breaks and while he cleaned the crate after my Cavapoo got car sick and messed in the crate. It was about a 5-6 hour ride. I was so pleased with the driver! Friendly, caring and professional!!

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Won by Hayley's VIPaws Express LLC for $1186.00

35 lbs French Bulldog from Sarasota, FL to Brooklyn, NY (1186 mi)

Hayley and Kris took excellent care of Ollie on his road trip adventure and were great with communication - would definitely book again!

Won by Jacob Sesnie for $375.00

1 Bedroom Apartment from Bridgeport, CT to Troy, NY (135 mi)

Very accommodating individual! He is highly recommended if you come across them as a quote. Very helpful. And is a problem solver. Thank you, Jacob!

Won by Bean Express Delivery for $235.00

2 lbs Chihuahua from Homestead, FL to Lutz, FL (314 mi)

Bean Express is the best. The transporting of our new pup couldn't have gone any smoother! Susan went the extra mile! She went out of her way from where she was to get him, and cared for him like he was her own family member helping him feel comforted when he was feeling separation anxiety. She communicated quickly and consistently and her bid was the most competitive. Team Bean all the way, Thank you for a great first experience with citizenshipper!

Won by Riley's Transport. for $450.00

2 lbs Toy Poodle from Texarkana, TX to Oil Springs, KY (818 mi)

Riley’s transport did a very good job keeping me informed with how my puppy was doing on his long journey from Arkansas to Kentucky. He was a little tiny boy and very scared and she took really good care of him.

4 lbs Toy Poodle from Memphis, TN to Reno, NV (2040 mi)

I’m extremely satisfied. Thank you for caring for and transporting my little treasures. This was an easy and comfortable experience. I would absolutely recommend J&J Flight Nanny Transport & Door to Door.

Won by Bark and Ride Pet Transport for $1000.00

26 lbs Aussie doodle from Pocatello, ID to Bangor, ME (2663 mi)

Very professional! Took excellent care of our son's dog from Pocatello, ID to Bangor, Ma about 2600 miles. Kept us updated everyday on how the trip was going with pictures and videos. I would highly recommend Bark and Ride!

Won by Trusty Pet Logistics for $3000.00

8 lbs Cat from Chicago, IL to Honolulu, HI (4254 mi)

Thank you so much for the incredible care you gave Gidget, Gadget, and Penny on their journey from Chicago to Hawaiʻi. Knowing they were in such kind, capable and caring hands made an enormous difference for me during such a big transition. I’m especially grateful for the attentiveness and consistency you showed in giving Gadget him his medication. That level of care, patience, and responsibility speaks volumes about your dedication and compassion. Thank you for treating my cats as if they were your own. I will always be deeply appreciative of the love and professionalism you showed every step of the way. With heartfelt thanks from me and my fur babies, 🐱🐱🐱🤗 Mahalo 🌺

17 lbs Norwich Terrier from Miami, FL to Wellington, FL (76 mi)

I can’t say enough good things about AHAVA. Great communication and they were so patient with all the changes. I highly recommend them and I felt relieved that someone trustworthy was picking up our dog.

Won by A Couple of Paws LLC for $1000.00

50 lbs Australian Cattle Dog from Hillsboro, OR to Cincinnati, OH (2367 mi)

Fantastic 100/10. Very punctual. Received daily updates and I could tell that dog was well cared for. Thank you

105 lbs Labrador Retriever from Cave Creek, AZ to Elkhorn, WI (1828 mi)

I was very satisfied with the professionalism of All Aboard Transportaion. After being hesitant about getting my boy back from AZ to WI safely and many bids from Citizen Shipper. I choose them. They kept their word with their schedule and times and everything worked out perfectly. Even in a snow storm. Dwayne was amazing and kept us updated with texts and pictures along the way. I'm so happy I chose them and would do so again and recommend them to anyone who is looking to get their pet safely to their destination. Thanks again Wayne!!

Won by Elite Flight Nanny for $2525.00

4 lbs Toy Fox Terrier from Ada, OH to Phoenix, AZ (1887 mi)

Ivory was so calm and relaxed. Thank you, again!!!

5 lbs Pomeranian from Celina, TX to Linden, MI (1169 mi)

I am completely satisfied with the service. Mochi arrived safe, calm, and well cared for Communication stayed clear and timely from pickup to drop-off My grandma felt comfortable and informed the entire time You treated Mochi like your own dog. You paid attention to his needs and comfort. This mattered a lot to our family. I would trust you again without hesitation and strongly recommend you to anyone needing pet transport.

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