CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
24 lbs Boerboel from Shawnee, OK to Kalispell, MT (1702 mi)
thanks a lot
44 lbs Mixed Breed from Lexington, KY to Amherst, MA (897 mi)
They were so communicative and I knew the whole time that Melody was safe and cared for. They were very understanding of her specific eating instructions and car anxiety. My dog and their dog even became friends! I would definitely recommend Jim and Parke to transport your furry friend!
21 lbs Cat from Knightdale, NC to Middletown, PA (393 mi)
I couldn’t have asked for a much better transporter! She was very communicative and went above and beyond to make sure my kitty was comfortable. She sent pictures, updated me pretty often and was really sweet!
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All other items from Plymouth, MA to Melbourne, FL (1341 mi)
I used Paws & Pathways to move some event supplies and it went great! Very communicative, above and beyond with loading/unloading. Would definitely work with them again!
20 lbs Shetland Sheepdog from St. Petersburg, FL to Vero Beach, FL (163 mi)
Lack of communication. Unfortunately, the day of the Transport, the driver was in a car accident. Very unfortunate but the lack of communication prior to the Transport was very poor. They will not answer their phone.
24 lbs French Bulldog from Palm Springs, CA to Omaha, NE (1563 mi)
Sam transported our fluffy french bulldog from southern california to omaha in a professional way that proved good people and that a positive pet transportation experience can be had.He shared live location, created videos of our dog and the drive that gave us validation and meaning. Sam as a person is relaxed, easy to talk to and knowledgeable. Finding out that beyond this profile on citizen shipper that he has in fact delivered more than a hundred dogs in the United States and europe as a professional transporter showed in his attention to details and guaranteeing customer satisfaction our experience went from facing the unknown and stress to making a new friend and contact that I would call for any delivery I might need in the future. Thank you Sam you helped our family and were worth every penny.
45 lbs Bulldog from Houston, TX to Tucson, AZ (1069 mi)
So amazingly happy! Thomas is so kind and courteous and delivered with A+ service. He even picked up a day earlier than planned and had our baby to us in no time. I would 100% recommend. He sent pictures during the whole journey and provided us with tracking for the trip so we were completely at ease with the process. Having never done this before I would have no issues using his service again. <3
13 lbs Shih Tzu from Redwood City, CA to Albuquerque, NM (1075 mi)
I use Fuzz Bu and they are amazing. at first I was little nerves but they was kind, time management. They borught my dog from California to New Mexico in a time frame they told me. Very happy I will use them again to transport my dog. Elena Gettis . Thank yiou my Charlie make it home save.
40 lbs Goldendoodle from Norman, OK to Tustin, CA (1346 mi)
Very happy with our experience, always received updates throughout the trip. Very caring and loving to the pets. Would def recommend!!!
105 lbs Great Dane from Godley, TX to Northglenn, CO (810 mi)
Esmerelda is absolutely amazing! She has transported my one year old Great Dane twice from Texas to Colorado and Cordelia has been so well taken care of, she arrives home as happy as ever. Communication is wonderful, very quick to respond, lots and lots of pictures and updates along the trip so you know how your baby is. I am extremely picky about who I would trust my pups with (and Cordy is quite opinionated herself about who she likes) and we both agree that Esmeralda is the best!
40 lbs Labrador Retriever from Los Angeles, CA to Berkeley, CA (373 mi)
Super pleased with Howard! Mona arrived happy & safe. Howard provided excellent communication and made great time with travel!
58 lbs German Shorthaired Pointer from Herndon, VA to Colorado Springs, CO (1653 mi)
They kept me updated the whole way and treated my dog great on the journey.
4 lbs Cavapoo from Grayville, IL to Utica, MI (496 mi)
I’d like to thank Timothy and his wife Dawn for the personal escort of my 8 week old puppy from Illinois to Michigan! They kept in touch to Illinois and back to Michigan. When you’re so anxious to see your puppy, it helped to know how far. Thanks very much🤗🤗🤗
69 lbs Belgian Malinois from Winston-Salem, NC to King of Prussia, PA (490 mi)
Great from start to finish.
4 lbs Goldendoodle from Lebanon, OH to Port St. Lucie, FL (1045 mi)
Great service, excellent commincation! Very dependable, best experience for me as a pet owner to trust my dogs were taken care of on the road! They arrived happy!