CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
40 lbs Australian Shepherd from Quincy, IL to Indio, CA (1710 mi)
Great
11 lbs Cat from Bossier City, LA to Bonaire, GA (640 mi)
Hunter did an amazing job transporting my sweet kitties halfway across the country. He was kind, attentive, considerate, and professional. My kitties arrived safely and we felt completely comfortable sending them with him. Would use him again if we ever had a need!
7 lbs Cat from Long Beach, CA to Jacksonville, IL (1903 mi)
Beyond satisfied. Robert is the kindest, most compassionate and humble person I’ve ever met. He transported my cats Chester and Leona clear across the country for relocation to my new home, and he protected them with his life. I recommend Robert for the best care of your pets while in transit. Not to mentioned that he gave me a sweet discount below the quote I had found from a different pet transporter. Go with Robert—you will thank me later.
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57 lbs Pitbull from Laredo, TX to Rose City, MI (1679 mi)
Arthur and Rebecca are amazing, I would trust them with any of my pets! They picked up our rescued street dog from the border of Mexico and Texas, and brought him to Michigan while we were getting the most terrible weather! They stopped and rested themselves and Canelo appropriately, they treated him like he was their own, they stayed in contact with us the entire time…when I need transportation again I will contact Arthur for sure, he and Rebecca are the best. I will recommend them to the highest level.
4 lbs Cat from Staten Island, NY to Collinsville, IL (945 mi)
Delivery was great! I’ve been updated and everything went smoothly. They’ve also sent photos throughout the trip. Great people!!
9 lbs Miniature Pinscher from Dallas, TX to SeaTac, WA (2209 mi)
Everything went as planned! Great communication and I was updated through the traveling and process with my puppy (min pin). I would highly recommend them for any pet traveling needs!
4 lbs Chihuahua from Bowdon, GA to St. Louis, MO (559 mi)
Mariah was absolutely phenomenal! Her communication and customer service is outstanding! She put my mind at complete ease from the very beginning. I put her in contact with the breeder and she handled Toffee’s pickup and transport like an absolute dream. I received GPS check-ins and updates along with pictures and I think a video as well. She was prompt and professional and super kind in bringing my daughter and I our new furry family member. I could not recommend her enough! My baby was completely comfortable with her and this experience was smooth and beautiful! Book her for any of your pet transport needs, I would again and again! She was incredible!
22 lbs Pomsky from Deerfield Beach, FL to Houston, TX (1152 mi)
I wish we could give more than five stars. We can't recommend Jorge enough - he is phenomenal. Communicated constantly throughout the trip, and was incredibly responsive. An incredibly nice guy who you will feel lucky to work with.
47 lbs Australian Cattle Dog from Wayne, NJ to Oakland, CA (2891 mi)
We cannot say enough good things about Christian. He drove our elderly dog, Kalli, across the country in just four days and went above and beyond every step of the way. He made sure she was comfortable by bringing her beds with him, and he kept us updated throughout the day with photos and detailed messages—not just about their location, but also about Kalli’s eating and bathroom habits, which meant so much to us. She truly looked like she was having a blast, and it gave us so much peace of mind knowing she was in such caring hands. We are incredibly grateful that Christian got her here safely. Choosing him was the best decision we could have made for her. Highly recommend!
40 lbs Goldendoodle from Tamarac, FL to Chicago, IL (1354 mi)
Rohan was such a joy to work with. His communication truly put you at ease. I reached out to him in the afternoon and was able to get things finalized and all questions answered within minutes. Thank you Rohan for taking care of Rumble. You are always welcome in Chicago!
60 lbs Siberian Husky from St. George, UT to Birmingham, AL (1769 mi)
A+++++ Sam was excellent to work with and I highly recommend him! Sam provided photos and videos along the way and I really appreciated the frequent updates as he drove Lily from Utah to Alabama. He took great care of her and I am forever grateful.
28 lbs Pitt Bull Terrier from Houston, TX to Scotch Plains, NJ (1632 mi)
SHA pet concierge / Sharessa Hoffman Is amazing !! 5 stars all the way !!! I really recomend her !!
21 lbs Border Collie from Burlington, WA to Chicago, IL (2106 mi)
Jaidin did a fabulous job making my very shy dog comfortable and transporting her in a safe and timely manner on a long haul from Washington state to Chicago. I highly recommend !
Pets and Animals from Orlando, FL to Houston, TX (964 mi)
Eric was extremely punctual and an incredible service overall. Absolutely a hassle free experience and communicated throughout the entire process. Highly recommended!
7 lbs Mutt from Porterville, CA to Ontario Heights, OR (800 mi)
Dwayne was amazing. He kept me updated with pictures every break he made. He picked up my dog on Sunday night @11:30p and delivered the next day Monday @ 11:25p. My dog was well taken care of. He was super laid back and was very well behaved. Got a great reasonable price for 5 star service! I’d definitely recommend them for any of your animal transportations!