CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
12 lbs Golden Retriever from Amherst, VA to Hancock, NH (667 mi)
Awesome job all around. Our new fur baby was happy and healthy upon arrival and did not even get sick after drop off. Everything was clean and we couldnt be happier. Great job all around.
Kitchen Appliances from Edmond, OK to The Bronx, NY (1480 mi)
Matthew was great! Iād work with him again in a heartbeat , best deal I found for my move , thanks for everything!
131 lbs German Shepherd Dog from Los Angeles, CA to Linville, VA (2549 mi)
Patty was amazing. My dog is really sensitive and I was worried about sending her on such a long trip with a new person but Patty was so communicative with me, attentive to my dog's needs, and made incredible time on the drive.
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40 lbs Mixed Breed from Michigan City, IN to Portland, OR (2166 mi)
A Couple of Paws transported our boy from Indiana to Oregon in two days! We were sent update photos along the way and he arrived happy and healthy. Thank you guys for the incredible work that you do! Sam is enjoying his new life in Portland and we couldnāt have done it without you.
7 lbs Yorkshire Terrier from Hamilton, MA to Isle of Palms, SC (1010 mi)
Arne was communicative, professional, dedicated and responsible for our dogs. The dogs arrived tired but safe And healthy. There was a freak snow storm on the journey, but Arne totally handled it.
70 lbs Mixed Breed from Grand Junction, CO to Madison, AL (1515 mi)
They were wonderful to work with. Even though they were delayed due to the storm, they kept us updated and communicated clearly about pickup and estimated drop-off times. They also sent photos of the dogs several times a day, which we really appreciated. Everything was very smooth and easy, and when we saw our dogs again they looked happy, healthy, and well cared for. I would definitely recommend them.
1 lbs Shorkie from Allendale, MI to Millville, NJ (769 mi)
I had an excellent experience with Heather transporting my mothers puppy from Michigan to New Jersey. This was my first time using a puppy transporter, and she made the entire process stress-free. Heather was extremely professional, responsive, and reliable. She kept in constant communication with frequent updates, videos, pictures, calls, and texts, which gave us so much peace of mind along the way. Gracie arrived clean, healthy, and clearly very well cared for. She was right on time and very flexible and accommodating with pickup and delivery, which we truly appreciated. It was obvious that she genuinely cares about the animals she transports. I would absolutely recommend Heather to anyone looking for a trustworthy and caring pet transporter. We couldnāt have asked for a better experience. Thank you again and safe travels!
55 lbs Labrador Retriever from Blakely, GA to Murray, KY (556 mi)
Great experience. On time. Great communication. Could not have been better.
12 lbs Maltipoo from El Paso, TX to Prairie View, TX (701 mi)
Amazing service. Kept in touch with us before and during the trip. She sent many pictures throughout the trip and made sure to stop so my dog cause use the restroom and stretch. She was very caring and I knew I could trust her with my dog! Thank you so much Maureen!!
47 lbs Belgian shepherd mix from Madera, CA to Birmingham, AL (2171 mi)
Great service ! Got my child from Madera CA to Alabama in no time ! Took her on walks and sent live updates and pictures! 100% recommend
8 lbs Chinese Crested from Saint Matthews, SC to Gardiner, NY (823 mi)
I am so very happy with this transport. I have used others and no one can compare. She took care of my fur babies needs, was timely, well organized, reasonably priced and most important to me she was EXCELLENT with communication. I knew where she was and how my dog was doing. I am getting ready to use her again. She takes it all seriously and knows how to do it right! Thank you for your excellent service.
53 lbs Welsh Springer Spaniel from Sarasota, FL to Duxbury, MA (1403 mi)
Christina and Daniel were attentive and warm with Millie. They worked hard to make sure she was comfortable during a long drive. Christina communicated with me and my daughter, who was on the receiving end of the journey professionally and frequently alleviating all our anxiety about sending Millie without a member of our family being with her. Both my daughter and I recommend Christina! And, we will use her services again.
50 lbs Goldendoodle from Mount Dora, FL to Johnson City, TN (630 mi)
Loving care transport was awesome at transporting my golden doodle from Florida to TN. Steven was very personable and very good with my dog even though she was nervous at first. The delivery was timely and I received videos of my dog throughout the journey that showed she was doing great. Iām really thankful I went with loving care transport, definitely recommend.
12 lbs Cat from Centereach, NY to Venice, FL (1258 mi)
Our experience with Donnaā 5 Star Private Pet Transportation Service was excellent from start to finish ! Donna is extremely communicative and reassuring. It is obvious that she loves animals and that she will take care of yours like they are her own. Donna and I were in constant communication about impending winter storms. Our cats are nervous and not friendly to strangers, but Donna was wonderful with them ! Singing and talking to them along the journey from New York to Florida. Hire Donna , you and your babies will be very happy ! We highly recommend Donna and Citizen Shipper Services and would definitely call on them again in the future. š»
90 lbs Goldendoodle from Louisville, CO to Teterboro, NJ (1782 mi)
I contacted Christian as part of a complex move. I was already out of the country and Charlie (large 10 yr old doodle) was in the kennel. Christian was in contact a few days prior to the trip and the pick up was on time and well coordinated. Christian was amazing! He drove Charlie from Denver to Philadelphia during January and ran into winter weather along the way. He stayed in touch every few hours with maps and photos to meet me in Phili. I can't thank you enough!