CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
50 lbs Pharaoh Hound from Jacksonville, FL to Marietta, GA (375 mi)
Helene was a joy to work with! Prompt responses to texts, and she took great care of the rescue pup being transported, even buying him a Christmas gift!
14 lbs Cat from Coral Gables, FL to Sunrise, FL (40 mi)
Absolute Christmas miracle and godsend. I had to move in a rushed manner and I couldn't locate my other cat and I was fearing for his safety alone every night since. I couldn't leave to go get him due to a condition and so I found this wonderful service that not only located my missing cat by even going as far as asking neighbors if they had seen him but he also even bought his favorite treat to attract him. I was poorly funded and had just but lost hope in ever finding him but this wonderful person and their service gave me hope in humanity and true philanthropy. I would definitely recommend this service highly to anyone. Thank you again. God bless.
75 lbs shepard from St. Louis, MO to Houston, TX (796 mi)
It was a pleasure working with Luxury Pet Transport. I needed a solution to get my 75 pound pup, Cooper, from St Louis to Houston when I relocated. They made the process easy. Picked him up on time and delivered him the same day safe and happy! Even got pictures along the trip to ease my mind. 5 stars!
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1 lbs Yorkshire Terrier from Ellington, MO to Chicago, IL (431 mi)
I had an amazing experience with this company. They were extremely professional, accommodating, helpful, and patient throughout the entire process. Communication was excellentâthey stayed in contact and kept me informed every step of the way. They took the time to answer all my questions and made sure everything went smoothly. I truly felt supported and that my puppy would be taken care of. Highly recommend!
14 lbs English Setter from Tiskilwa, IL to Millville, NJ (893 mi)
Very helpful from beginning to end and gave updates the entire time would recommend them to anyone
10 lbs Cat from Charlotte, NC to Miami, FL (730 mi)
She was great! She delivered my baby safe and sound and thats the most important thing. I am grateful and Iâm glad to put my trust in her
4 lbs Australian Shepherd from Baltic, OH to Temple Hills, MD (398 mi)
He was great and got my baby delivered safely. Communication was great! Thank you again đđť
5 lbs Cat from Pensacola, FL to Bonita Springs, FL (615 mi)
Amazing transport! Super nice and punctual. Took amazing care of my kitten and I would highly recommend and use again!
39 lbs Australian Stumpy Tail Cattle Dog from Fayetteville, NC to Mt. Juliet, TN (539 mi)
I had an outstanding experience getting my dog to my parents, thanks to Jacob. His communication was top-notch! He kept me updated with pictures every two to three hours, which gave me peace of mind throughout the entire trip. Jacob is a genuinely nice guy who clearly cares about the animals he transports. He made this whole process incredibly easy and comfortable for me, from start to finish. If youâre looking for someone who cares and will ensure you have a great experience, I highly recommend Jacob. You wonât be disappointed.
53 lbs Labradoodle from Las Vegas, NV to Cumming, GA (2010 mi)
Steven was amazing with Piper! We received constant feedback and videos with Piper - which was very nice to see. Steven has a lot of energy, very positive and just a whole vibe about him! Thanks Steven! Heâs is highly recommended- 10/10.
Cars and Light Trucks from San Antonio, TX to Batavia, IL (1171 mi)
I don't like to give a 3, especially because the driver, Pablo, was excellent... I'd give him 5 stars... he made it work in a crazy situation and kept me informed and made the delivery great. The 3 stars are for the communication from the dispatchers after booking--1 star for them. I chose this bid because the price was fair and they responded right away and promised if I flew in from out of the country to coordinate this pick up, they would definitely be able to pick up on the days I requested. However, I flew in and then they were not as responsive and picked the car up 2 days after I left. This was very stressful as I had told them the car was sitting in the driveway of the house we just sold, with a dead hybrid battery, and I needed to move it because the new homeowners were moving in. It was so stressful to receive messages saying "Don't worry, we will let you know as soon as a driver is assigned!" Especially when none had been assigned as I was at the airport heading back out of the country. Thankfully, as I said earlier, Pablo handled it perfectly, even though he had to pick it up late at night and he was not informed he needed a winch, which was the first thing I told them when booking... which made me more stressed that it was not going to work before the new people moved in. Fortunately, he was able to get the car started and moving enough to get it on the trailer. He communicated regularly and delivered the car quickly and easily. I'd definitely recommend him!
30 lbs Swedish Vallhund from Boca Grande, FL to Batavia, IL (1304 mi)
Chad was great! He carefully and kindly transported our two dogs from the sandy beaches of Florida to the snowy winter weather of Chicago--thankfully his truck can handle all kinds of conditions! He kept me informed of the progress with photos and ETAs. I highly recommend him and would happily use his services again if needed. Thanks Chad!
13 lbs Shih Tzu from East York, PA to Port Charlotte, FL (1088 mi)
This was such a pleasant experience. Lori was amazing. She kept me updated the entire trip. Thank you so much!
Pets and Animals from Coventry, RI to Virginia Beach, VA (510 mi)
Our bunnies were picked up on time and dropped off at the exact time Bill told us. We got updates and pictures during the trip. We have used Citizenshipper several times for our dog going back and forth from VA to MA. I highly recommend Billâs Transit Service and will reach out to him next time our dog or bunnies needs a ride. Thank you again.
25 lbs Saint Bernard from Theresa, NY to Meadowbrook, WV (546 mi)
K9 Kargo is an excellent transporting service. The professionalism, care of the puppies transported, communication, and reliabilty were topp notch. Recommended by far over any other transporters available.