CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
7 lbs Papillon from Murfreesboro, TN to Red Oak, TX (711 mi)
Having your new pet transported could not have gone smoother than with Giovana and Paws Door 2 Door Express. Great communication, very reasonable price and updates along the trip. I would definitely use Paws Door 2 Door Express for any future transportation needs š
14 lbs Dachshund from Woodstock, GA to Livonia, MI (700 mi)
Hayley was awesome, service and communication top notch.
10 lbs Cat from El Paso, TX to Atlanta, GA (1415 mi)
Fast and great communication!
Experience the CitizenShipper advantage.
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16 lbs Mix from Stinson Beach, CA to Boulder, CO (1284 mi)
JoDee did an outstanding job taking our pup from Stinson Beach, CA to Boulder CO. She took great care and was easy to communicate with throughout the trip. I would definitely use her again whenever we need to move our dogs. She is absolutely the best!!
66 lbs Shepherd mix from Chamblee, GA to Honeoye Falls, NY (960 mi)
Brittany has superior communication skills. My pup arrived safely and head over heals for Brittany and her co-pilot. I received photos and updates along the way. She even helped to give my pup a new name for his new life in NY. She wasnāt the least expensive bid, but I do believe her professionalism was worth every penny.
98 lbs Australian Shepherd from Fort Campbell, KY to Fairbanks, AK (4469 mi)
This team is incredible! My poor pup had to travel all the from Kentucky to Alaska and they got it done. And all the videos, pictures, updates we got along the way really put us at ease.
60 lbs Treeing Walker Coonhound from Dover, KY to Woodville, AR (666 mi)
She was very nice,keep me informed the whole trip.Treated the dog as if it was her very own.I would definely recommend her to anyone.
88 lbs Siberian Husky from Killeen, TX to Lacey, WA (2245 mi)
My experience after working with Arete, I DONāT recommend them. 1 star for getting my pet from point A to point B. Arete did the pick up. Then added everyone involved in a group message. It took 4 days of traveling from Texas-Washington. We received usually a photo or a 7-10sec quick video of him from an elevated angle, pointing downward. When my dog arrived it was late night & dark outside. When I brought my dog inside I realized some blood on the floor. I looked all around him and found pressure sores on his paws, elbows & Hocks. If I could post photos and videos of this I would. I had to take him to the vet today because the wounds are oozing and now heās on meds and is in constant pain. If there was in fact there is a Vet 24/7, we should have been notified of his wounds and/or should have been treated. They should have check on my pet in their care. Thereās no way they couldnāt have seen these wounds. Please save your pet from being picked up by this company. You might end up having to take your pet straight to the vet.
30 lbs American bully from Raleigh, NC to Delray Beach, FL (755 mi)
He did a wonderful job by making me feel safe and comfortable with trusting his process the entire trip.. He updated me on his every move and continue to communicate with not just text , but with calls and pictures and live videos through out .. I can honestly say that this is one company i highly recommend to others.. If you looking for someone whoās fair on they price and making sure your furry friend is šÆ percent well taken care of . This the shipper i recommend you deal with ā¦ 5 star rating š
4 lbs Cat from Miami, FL to St. Louis, MO (1219 mi)
From the moment I accepted the bid till the moment my cat was dropped off. The communication was clear and fast. My cat arrived happy and playful. Richard was very friendly and easy to talk to. His wife was very nice and always gave us updates. I highly recommend Richard pet rides.
20 lbs Plott Hound from Urbana, IL to New Braunfels, TX (1087 mi)
Maurice was absolutely amazing! From start to finish, his communication was clear, timely, and reassuring, which made the entire process stress-free. He is incredibly friendly, professional, and genuinely cares about the animals he transports. His commitment to safely delivering my puppy was evident every step of the way, and I always felt confident knowing he was in such capable hands. I couldnāt have asked for a better experience and would 100% recommend Maurice to anyone looking for a reliable, caring transporter.
7 lbs Shih Tzu from Rossford, OH to Amsterdam, NY (561 mi)
Delaney was AWESOME! She communicated with me through the whole process and was amazing. Loved the pictures along the way. Put my mind at ease. Highly recommend.
35 lbs Pembroke Welsh Corgi from Atlanta, GA to Houston, TX (815 mi)
I unfortunately had something unexpected come Up with family and had to cancel/reschedule but Heather was already en route and was very dependable and nice. Will definitely use her again in the future!
9 lbs Miniature Pinscher from Winston-Salem, NC to Syracuse, NY (654 mi)
Amazing service! They are very professional and they will ipdate you along the way even with photos. 10 out of 10 stars!
15 lbs Labrador Retriever from Bristol, TN to Wichita, KS (1051 mi)
Absolutely phenomenal service. I was very skeptical of doing a transport service at first but after speaking with them on the phone, i decided to go with them. The sent pictures and kept us updated the whole way. Changed potty pads frequently took amazing care of our new puppy. I would be more than happy with going with this service again. Just absolutely thrilled, words cant describe!