CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Amazing customer service, updated us every moment. Good in communication and airport custom clearance
I must say, I was very skeptical about this idea of letting someone I don’t know bring me my precious cargo. I must say Anton and his company did an amazing job transporting my little frenchie. I did a lot of research and personal background investigation before I made my decision. I HIGHLY recommend him and his services. His pick up time and arrival was pretty on pace the whole time. I got updates on my little man from start to finish. Anton THANK YOU!!!! Don’t let his one negative review stop you! After my experience i would use him again!!! He’s better than a 5 star!
Michael is the BEST. DO NOT look for any other drivers. He did two transports for me, and was absolutely wonderful. He is 100% reliable, kind and professional. He takes great care of your pet. You will have "peace of mind" knowing your pet will be with the best driver you could find. I will definitely hire him for my transports. Michael is OUTSTANDING !!!!
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Melissa and Riley were so helpful, patient, and flexible. I am so grateful for their check ins and ensuring my girl got home safe and sound! Thank you so much!
Very friendly and safely delivered my sisters cat to her! 🙏 thank you
Melanie was absolutely amazing!!!! She took great care of my dog, and I would definitely recommend this service provider to anyone trying to transport your animals. They were very responsive, fast & easy booking.
Anton did a fantastic job. He sent several updates during transportation with pictures. Very easy to work with, and was very careful with my pets. Reliable and great communication throughout the booking process until delivery. A++
Tatiana was wonderful and I highly recommend her! My mom recently died unexpectedly in California (I live in North Carolina). I needed to get her cats here sooner than later, and Tatiana came through for us at a very difficult time. The cost was comparable to some of the higher -priced (more certifications, more reviews, etc) ground transportation options. She has all the certifications and reviews I was looking for, she made it clear what was required of us and when, she sent us photos and updates upon boarding, and again after her layover. The reports as to how the cats were doing and the photos were very comforting. They traveled in the cabin with her, and I really feel after losing their caretaker and home, this was much less traumatic than traveling by car with many other pets for 5+ days. Also easier for my sister who put them in carriers and delivered them to Tatiana, and for me who picked them up at the airport here, because we knew exactly when they were leaving and when they were arriving. I can't thank Tatiana enough and while I hope to never have to do this again, I am very glad to have this option and happy to recommend her to others.
Excellent service!! ST.LOUIS TO VA kept me updated with travel plans with on time Arrival. Thank you
Thes two are amazing they took such good care of my boy! The picked him up early and made great time and got him here so fast! Sent me videos and updates the whole way! If I ever need to transport him again I’ll only be booking with Jackie b’s care a van! Oh and they even brought me some things I forgot at my family’s house they truly care and are so trustworthy! Thank you guys again you made a stressful situation into the best trip for our doggo and very affordable!
Kriss did a great job. He kept me updated regularly and took outstanding care going above, and beyond what was asked. He cares about animals and is honest and reliable. I would not hesitate to book him now. Great service, reasonable prices.
Terry really took care of Buddy Luv. He cared enough to reach out when Buddy Luv became anxious and walked him as many times as needed for Buddy Luv to become comfortable enough to handle his business with a stranger. So grateful that I found someone who took care of my dog like it was his own!
CJ was fantastic!
Jennifer was on time and responded to my many questions. She loves animals and that was comforting when I let her transport my puppy shadow. She gave me updates as requested and delivery details. I would use her services again.
Jerry aka Doge Whisperer, is exceptional. He communicated throughout the transport of our Dalmatian Rescue with calls and pictures from every rest stop. With GPS tracking we were able to watch his progress. He delivered our pup hours early than we expected in perfect condition, happy and healthy. I recommend him highly to anyone looking to transport their pet. Thank you Jerry, you're top-notch!