CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I was really nervous about my dog being transported as I was inheriting her after the passing of a family member, but in the two weeks I had been searching I had not found anyone whose profile is as personal or professional as Dereks. A lot people say they will treat your dog like family but don’t show you how they treat family. Derek shows how much he cares. My Valentina was happy the whole car ride from Florida to Rhode Island and Derek really eased my concerns. He was kind enough to keep her calm the whole way through with blankets and toys and treats. He sent us pictures and gps locations and she clearly really loved being with him. He was a real life saver. If you’re wondering about booking with him just know that I don’t think you can find anyone better.
Joshua was very responsive and reliable. Even tho I didn’t get the desired outcome, it was no fault of the shipper and I would hire him again without hesitation
Friendly, cheerful, polite and got the job done without delay. I plan to have him haul other equipment.
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They were very friendly and we paid them the $100 deposit. Our dog got very sick and we had to cancel, we did so 5 days prior to the scheduled pickup time. We did not get our deposit refunded. I am not sure if this is typical as that was a considerable amount of time for them to take another run. Just be aware that once you schedule a driver, it is very hard to get a refund of deposits paid to drivers and fees paid to Citizenship. Lesson learned. As I stated in the beginning, the driver was very friendly, responsive and respectful, even when we had to cancel, they even offered to reschedule at a later date.
Excellent, caring and professional. We would use him again anytime.
Denny was great! He was responsive, punctual, kept us updated throughout the trip, and most importantly got our pup to us safe and sound.
If I could give this driver 10 stars, I would. He did an outstanding job delivering our furniture from Utah to Georgia. He was courteous, capable, and very competent and I would definitely use him again. Thank you!
Experience was excellent. I was kept informed of what to expect as Codie was traveling. Chad and Tawn sent pictures and kept me advised of when to expect Codie to arrive. Chad and Tawn very personal and have a way with dogs.
Sharon was phenomonal. Couldnt have asked for a better person to transport my dog. It was a long commute and she was very communicative the entire time! She took my dog to the dog park and constantly sent pics of his progress and activity and made sure that he was safe and happy. 5 stars overall for service!
I had an excellent experience with Furry Friends VIP & Flight Nanny! Jana and I spoke before the delivery date. She is knowledgeable about care of animals and was loving and caring to our puppy during the transport. She kept us updated on her arrival time. After meeting Jana in person - she will be my go-to for any transport! 100% satisfied and highly recommend her for your transports!
Great service and Alex was wonderful with our puppy! There was a small delay at another stop (out of his control), and Alex kept me updated. I highly recommend him!
Couldn’t have had a better first experience. Kept me updated with pictures, then ended ho delivering the pups sooner than expected. Super nice guy, and reliable.
Kevin was great to deal with, he picked my boat and trailer up on time as promised. He kept me updated along the way and delivered on time.
Perfect Experience. Could not recommend more highly.
My experience with them was great! Great communication. I received a tracking number and pictures as well. Thank you for being so affordable, awesome and taking good care of my kitten!