CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
11 lbs Cat from Midlothian, TX to Selbyville, DE (1481 mi)
Itās a hard decision to place your fur babies into someoneās care but Hayley was just wonderful. She kept in touch thru the trip and delivered my Maggie safe and happy despite a deep freeze. I couldnāt recommend her any higher. Thanks Hayley!
60 lbs Pit from Richmond, VA to Barnwell, SC (439 mi)
It was great a video I will do it again thank you for taking care of my pet
4 lbs Mini doodle/french bulldog from Powell, WY to Plattsburgh, NY (2176 mi)
Amazing. Photos and updates throughout the journey. Really cared about my puppy.
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3 lbs Toy Poodle from Eastpointe, MI to Portland, OR (2402 mi)
We cannot say enough amazing things about our flight nanny! He transported one of our Cavapoo puppies all the way from Detroit, Michigan to Portland, Oregon, and the entire experience was absolutely seamless from start to finish. He treated our puppy as if it were his own, providing constant care, attention, and love throughout the journey. He kept us updated along the way with messages and photos, which gave us so much peace of mind. Our puppy arrived calm, happy, clean, and clearly well cared forāproof of his professionalism and genuine compassion for animals. Entrusting someone with one of our puppies is not something we take lightly, and he exceeded every expectation. The new family was thrilled with how smoothly everything went, and we are incredibly grateful to have worked with someone so reliable, responsible, and kind. If youāre looking for a flight nanny who truly goes above and beyond and treats your puppy like family, we highly recommend him without hesitation. We would absolutely use his services again!
10 lbs Cat from Denville, NJ to Cary, NC (513 mi)
They were terrific from beginning to end. They really have their act together. Communication was great. They were friendly and helpful. If we ever need a similar service again, they will be our first call.
15 lbs cavapoo from Stevens, PA to New York, NY (158 mi)
Louis is the BEST! She picked up my new puppy and transported him to me safe and sound. She sent pictures and updates along the way, which made me feel so comfortable and reassured the entire time. Her communication was amazing, she was professional, kind, and clearly cared about my puppyās well-being. I would absolutely recommend her to anyone looking for a reliable and trustworthy pet transporter!
9 lbs German Shorthaired Pointer from Gainesville, FL to Roswell, GA (368 mi)
Finding Jayne was such a blessing! We needed to find a way to get our 8 week old puppy from Gainesville, FL to Roswell, GA. We were so lucky Jayne was available! Her communication is excellent, she responds promptly and she made the process so easy. She picked up Emma this morning in Florida and dropped her off this afternoon in Roswell, GA. She sent several photos and videos over the course of their trip, letting us know that all was well. She stopped and fed Emma lunch half way through the trip. We were so impressed with her expertise and care, there is a reason that she has a 5 star rating AND a pet transport expert, sheās outstanding! If she is available, you need to book her right away! Thank you Jayne, we appreciate YOU!
30 lbs Collie from Amherst, VA to North Adams, MA (606 mi)
Fabulous communication skills !!
23 lbs Toy Poodle from Pueblo, CO to Chicago, IL (1118 mi)
This was a very emotional experience for me and Iām so thankful for how supportive and communicative my driver was. He kept me updated the entire time, treated my dogs with so much care and made sure they arrived safely. Truly went above and beyond. I highly recommend him to anyone trusting their fur babies to transport.
4 lbs Dachshund from Pensacola, FL to Dunnellon, FL (361 mi)
Great serviceā¦ Marques was super kind and kept in touch along the way. Even got our girl home in the middle of the night after a long day of driving! Grateful for such a trustworthy and reliable service!
60 lbs Goldendoodle from Lafayette, LA to Augusta, GA (719 mi)
Great service!
80 lbs Boerboel from Woodbury, MN to Fayetteville, GA (1135 mi)
Very Satisfied with Sam! He was very professional from the start and met all my needs and wants! The live location the whole ride is what I really liked the most! Thanks again Sam!
4 lbs Toy Australian shepherd from Charlotte, NC to White Plains, NY (677 mi)
She went above and beyond making sure my clients got their puppies and even in a horrible snow storm with tons of complications that we didnāt foresee. I am so thankful for her and her positivity during all of it!!
16 lbs Cat from Tacoma, WA to Bryan, TX (2399 mi)
Tricia did a terrific job! She was very accommodating very concerned with the well-being of Zoe and Chip!
6 lbs Cat from Montgomery, TX to San Diego, CA (1454 mi)
Kept in touch with me, sent pics and was able to track the whole trip. Very professional and would highly recommend his services.