CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Breezie Aguirre for $700.00
100 lbs Mixed Breed from Colorado Springs, CO to Frazier Park, CA (1109 mi)

Breezie was amazing from answering any questions I had before booking to the time I received my fur baby! She kept me constantly updated and sent me pictures to let me know my boy was doing just fine! I was skeptical when even looking for a service like this but I am glad I went through with it and would recommend her to anyone looking! Breezie is the best!!

53 lbs Mixed Breed from Colorado Springs, CO to Cave Creek, AZ (840 mi)

Christian was great and exactly as advertised! He made sure our elderly and blind dog was comfortable from the get-go and more than willing to accommodate his special needs. With all of the photos and location updates there was never any doubt our dog was in great hands. 10/10 would send my four legged best friend with Christian again! Thanks, Christian 😊

59 lbs Dutch Shepherd from Reno, NV to Westminster, MA (2871 mi)

Highly recommend Paws on Wheels Pet Transport!! Heather went above and beyond helping us get our new dog from Nevada to Massachusetts!! We received updates throughout the journey with pictures. She communicated with myself and the breeder numerous times. Don’t look anywhere else! She’s great and has a lot of experience! Our pup we got is a 7 month old Dutch shepherd.

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16 lbs Cat from Butler, PA to Ruskin, FL (1081 mi)

Donna was absolutely amazing & worth every penny! She was so kind to my cats, even when they were having accidents in the crate. She sent frequent pictures & updates. Kept me informed along the way. She was quick to deliver and took extra precautions to make sure my cats didn’t get out when she was transferring them from crate to carrier. You can tell Donna doesn’t just do this as a job. She genuinely loves animals & treats them as her own. Thank you so much Donna!

Won by HonesTranspo LLC for $1000.00
60 lbs Cat from Stanton, CA to Philadelphia, PA (2710 mi)

WOW 😃😃 Nathan made this experience so easy and he gave me peace about transporting my large dog and 2 adult cats from Orange County,CA to Montgomery County, Pennsylvania He provided timely updates and video My pets were delivered looking calm,happy,and clean We are TRULY grateful for such great service at absolutely reasonable rate. Thanks Nathan!!

Won by Proline Pet Express for $1250.00
65 lbs Sheepadoodle from Miami, FL to Phoenix, AZ (2359 mi)

David was great. Sent lots of video updates and was able always see our dog’s location/progress through app. We were worried about shipping our dog across the country, but was a much better experience for him than flying. 5/5 would recommend David for anyone looking to transport their dog.

Won by Banta Transports for $200.00
85 lbs German Shepherd Dog mix from Portland, OR to Seattle, WA (176 mi)

Sarah went above and beyond the call of duty when the other transporter lost our dog. I would use Sarah again and again.. thanks Sarah for the great job

Won by Peace Love Paws Pet Nanny for $1235.00
20 lbs pug mix from Long Beach, CA to Chesapeake, VA (2743 mi)

Caring, empathetic, loving, and very knowledgeable about dogs. This is not just a dog carrier service. This is someone who truly knows dogs, their behaviors and genuinely has your pets best interest at heart at all times. She handled our high maintenance dog with the love and handling needed to be successful by keeping him respectful, yet calm and happy. and took the time to make the transition to our home as stress free for everyone involed as possible. Highly recommend! PS: Her sidekick, Chewy is the sweetest!

Won by JoDee Brienza for $1600.00
50 lbs Border Collie from San Francisco, CA to Dallas, TX (1734 mi)

JoDee picked up my dog Zoe from a boarding facility after I'd already left town, and transported her more than 1700 miles to my new home. She sent numerous texts, pics, and videos along the way, and Zoe showed up happy and healthy. Highly recommended.

12 lbs Miniature Goldendoodle, Miniature Labradoodle from Bayonne, NJ to Santa Barbara, CA (2859 mi)

I was extremely skeptical of using a flight nanny to pick up a puppy I bought from someone on the opposite side of the country. I asked Rox a ton of questions and he always answered quickly and politely despite me frankly grilling him on everything. Eventually, he earned my trust and we set a time and date for pickup at the airport from the person I bought the puppy from. He quickly arranged everything necessary on his side including having a carrier ready (for an extra fee) to transport our new puppy safely according to airline protocol. The next day, he sent updates and arrived early to the airport. He even was willing to do a video call for the handoff with the seller so I could make sure it happened. Once our puppy was with him he sent lots of photos and upates as well as another video call once he rented a car and drove over 2 hours to our door. We are so incredibly greateful for Rox's patience and care in being an outstanding person and incredibly professional, compassionate flight nanny to our new puppy. You will not be dissapointed if you choose Rox for this very important job. 6 + STARS

Won by Emerald's Fur Baby Transport for $1800.00
18 lbs other from Safford, AZ to Fort Myers, FL (2066 mi)

I normally do not write reviews for services or produts but Emeralds fur baby transport did a fantastic job in transporting my puppy form arizona to florida, they stayed in communication the whole time along with sending pictures and videos along the way, i would highly recomand them and i would use them again in the future

Won by Becki Moon for $500.00
20 lbs German Wirehaired Pointer from Rupert, ID to Paradise, CA (656 mi)

Becki was available on short notice and kept us up to date on their travel. Would definitely use Becki again if the need arises!!!

Won by Proline Pet Express for $500.00
15 lbs Cat from San Marcos, TX to Santa Rosa, CA (1818 mi)

Perfect experience! The process was so smooth and stress free. I highly recommend Proline!

Won by SHARON B'S PRECIOUS CARGO for $250.00
15 lbs Cat from Columbus, OH to Baltimore, MD (395 mi)

Sharon was extremely professional and made sure my cat came back safe. I expressed to her my concerns and not only she constantly kept in touch with me, but she got him back earlier than anticipated. She’s great!