CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
25 lbs Cocker Spaniel from McDonough, GA to Windermere, FL (406 mi)
First time citizenshipper/dog transport user honest and detailed review: I was in a pinch and needed to get back home. Searching for dog transportation was all brand new to me. I didnât know it even websites like this existed but Iâm so grateful for it . I loved the fact that the moment I posted that I need my dog sent to Florida from Georgia I got so many bids within seconds! Factory transporter stood out to me the most not only because of their most recent reviews but also they were the only ones that had a very reasonable price. They arrived on the later side but the man (which I thought it would be a women since thatâs what the name was under) was nice. I did ask for him to share his location via iPhone since thatâs how they reach out but he wasnât sure how to use it and there was some sort of glitch.so I just left it alone. I was definitely nervous at first and hoping and praying it wasnât a scam since I had to pay the website fee separately which was a bit pricey and then also pay a deposit separately to the drivers/company (You pay the other half once you get your pet which i was happy about that)I didnât get photos but communication was consistent if I had a question. I really appreciate the hard work and the long distance he drove from Wisconsin to Georgia to then Florida to bring me my only baby back home. So happy that I found this website and that I chose them to transport my pup. I would recommend factory transporters to anyone that is ever in need of transporting their furry family members. Thank you.
62 lbs German Shepherd Dog from Castroville, TX to Everett, WA (2165 mi)
Moving with five dogs from Texas to Washington is a massive undertaking, but Robbie made it feel easy. He transported our entire crewâa German Shepherd, Goldendoodle, Sheltie, and two Miniature Schnauzersâwith incredible care and professionalism. Robbie went out of his way to accommodate our special requests and was always available to answer questions. The communication was outstanding; he sent regular text updates with photos showing the dogs eating, drinking, and enjoying 'potty stops' or 'taking a walk.' Being able to track his GPS location for the entire journey gave us total peace of mind. He is lightning-fast to respond to both texts and phone calls and truly went above and beyond in every way imaginable. Bottom line, if you are on here getting bids from different providers and Robbie submitted a bid to you.... DO IT!!! He will put you at ease and take care of your babies like they are his own.
5 lbs Cat from Troy, PA to Suwanee, GA (843 mi)
Fabulous communication and care! đđđ
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
7 lbs Bernedoodle from Ogden, UT to Palmdale, CA (691 mi)
Great experience and would highly recommend. He was very communicative and made tracking the trip super easy. He delivered my puppy even quicker than expected and seems to genuinely care about the animals.
Cars and Light Trucks from Middletown, NY to Houston, TX (1643 mi)
On time delivery, very reasonable shipping cost. Thank You
8 lbs Boston Terrier from Ovid, NY to Atlanta, GA (914 mi)
Robert was excellent! He delivered Chip exactly when anticipated and my pup was safe and happy! I have to mention, Robert even delivered my pup in the snow storm the country had late January. His rate was outstanding and he sent updates through the journey⌠what more can you ask for? Pick Robert to deliver your pup! Thanks Robert
40 lbs Border collie from Diamond Bar, CA to Baton Rouge, LA (1789 mi)
I want to express my gratitude to Byron from All Aboard Transportation, who recently transported Marley, our Border Collie, via Citizenshipper transportation from California to Louisiana, spanning over 1800 miles. Throughout the journey, Byron demonstrated exceptional care, keeping us updated daily with pictures and reports on Marley's well-being. His professionalism, politeness, and intuitive knowledge of pets were truly impressive. I wholeheartedly recommend Byron for any pet transportation requirements. The bond he formed with Marley during the trip was evident.
65 lbs Golden Retriever from Brigham City, UT to Round Rock, TX (1337 mi)
HIRE BRAD! He did an amazing job - took great care and provided updates throughout the whole journey. He is a really sweet guy and is really easy to communicate with. Very responsive.
60 lbs Mixed Breed from Los Alamos, NM to Ann Arbor, MI (1518 mi)
Ryan was awesome! He transported my two dogs and cat together across country. He was very detail oriented when gaining instructions, and sent video and picture updates. The pets seemed super happy to be traveling with him. 100% recommend and will hire him again if I move in the future.
25 lbs Brittany from Fairhope, AL to Bozeman, MT (2033 mi)
Easy, kind and will use again! Thank you for making our first experience using citizen shopper delightful! Our pup appreciated it as well!
Cars and Light Trucks from Austin, TX to Taunton, MA (1939 mi)
They were able to help me move a car from Texas to Massachusetts in a few days notice they are amazing!
7 lbs Cavapoo from Dundee, OH to Wamego, KS (894 mi)
If youâre looking for a reliable and professional transporter, Joseph is your guy! He picked up nine puppies for me (yes, nine! đ ) in Ohio and safely delivered them to Kansas. He also offers solo trips, which was very important to me for these babies. His communication was excellent from start to finish, and the entire experience was smooth and stress-free. I highly recommend him!
10 lbs Bichon Frise from Greenfield, IN to Henderson, KY (198 mi)
The carrier was extremely friendly and handled my little pup with care.
12 lbs Cat from Los Angeles, CA to New Orleans, LA (1909 mi)
She was professional and efficient with great tips for handling Honey even prior to the trip. She did exactly as she said she would! Peace of mind worth every penny...Honey was in great shape despite a slightly delayed flight! Would absolutely work with her again!
19 lbs French Bulldog from Walton, KY to Charleston, SC (602 mi)
Joe did an amazing job, communication was excellent and worked with us every step from pick up to delivery including making sure she was walked and fed as well sending photos. If you need to have your pet transported I highly recommend booking with Safe and Sure Transport.