CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
My little 6 month old french bulldog arrived happy, fed and watered and walked. I received pictures of him as they traveled and they were responsive to texts. They arrived on time and delivered on time, I highly recommend them,
I would recomend Jason to transpoirt your pet. He brought my very small Shih Tzu puppy from Florida to me in Pennslyvania. He would send updates with pictures of how my little puppy was doing. With him being a Vet Tech, I felt confident with my puppy in his care. He would send updstes stating my puppy was eating, drinking, having normal stools and urinating. He was the best!
Toyamarie was very compassionate. I rescued a dog from AZ. He was on a timeline and we had to orchestrate everything. She was able to get my new family member to me, great communication, and clearly confident with dogs. Awesome to work with!!
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Brought my puppy in the worst blizzard imaginable. Puppy arrived safe, warm, and happy. I was very impressed with the professionalism, prompt delivery, and personal detail to caring for my furever friend!
Incredible. Thomas had to be (not to be hyperbolic) the best possible person to transport a family dog from Denver back to its home in Chicago. He was communicative, professional, on time, and most importantly, reliable. Truly a man of his word. Our dog is very skiddish and doesn’t open up/trust anyone other than family. From the second Thom met our dog, there was an immediate bond and an outpouring of affection both ways. As cheesy and cliche as this is, it was meant to be for Thom to provide the most honest bid and happen to be moving along the same route of our drop off. If Thom’s even marginally more than your lowest offer you’re comfortable with, I’d recommend whatever price Thom provides a bid at because of the peace of mind you’ll have with your pup in his care. Shipping a dog is a pretty stressful situation, and Thom’s services will be hard for me as a consumer to top from a customer experience perspective. MANY thanks, Thom! Thank you for making a stressful situation so easy and the furthest from stressful. We appreciated all the pictures and communication in transit. Wish nothing but the best for you and your family!
Great service. Communicative and fast.
Super good job! I can check from Waze all the time😊
Wonderful people, very open communication and they provided updates often. I would use them again every time!
Shipper was amazing. Kept in touch with progress and my boat arrived on time and in perfect condition. Even with mechanical issues, this shipper provided excellent service at an amazing price point!! Thank you Weston !!!
The best!!! He was very helpful on my my dog Calvin’s journey. Good communication, so thankful he was able to transport my corgi, and also did it at a reasonable price. Would highly recommend booking with Alex!
Great experience all around!
My dog Poppy and I both received exceptional treatment. Poppy is 70 lbs....big girl! Hayley and James made her comfortable in the large back seat,then the entire back of a large SUV. They really only take 1,2 or 3 dogs !!! I received numerous videos, photos,and updates daily. James sent a video of Poppy after she jumped in the shower with him...her new best friend! It's difficult to shift through all the citizen shopping bids...look no further. James and Hayley will treat your pet with love, as if he/she were their own. ....Kathy D.
I received my super fast. Nice customer service. Recommend A++++++++++++++
Desiree handed this move with great care. She treated my car and dogs like they were her own. I appreciate how quickly she moved and the communication she gave along the way.
I booked Jered to ship my boat from Virginia to Reno Nevada. We agreed on a price and date of pickup/delivery. I didn’t hear anything from Jered until the day of pickup when he informed me that his truck had apparently broken down and was in the shop. I was understating and told him i would wait until it was fixed. He informed me it would be Friday the 19th, 5 days after the original pick up date of May 15th and that he would have the boat picked up by Sunday the 21st. I told him that was great. He then ghosted me and i never heard from him again. Wouldn’t return phone calls or texts. I am now stuck trying to find someone to transport the boat out to me and going through the headache of getting my money back. I am writing this in hopes that people do not trust this man with their deliveries and suffer what i am currently going through.