CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
32 lbs Pomeranian from Purcellville, VA to Traverse City, MI (739 mi)
June picked up my two dogs in Virginia and delivered them to Traverse City, Michigan. She followed the schedule of two days perfectly despite some heavy snow along the way. Throughout the trip she sent videos and I could follow her on Life360 in real time. I definitely recommend her and feel she took wonderful care of my dogs, in fact one of them wanted to go with her when she left.
93 lbs Bernese Mountain Dog from Tucumcari, NM to Chicago, IL (1165 mi)
Danny did a phenomenal job; professional transport from New Mexico to Chicago. Would highly recommend using him for your pup transfer
12 lbs Cat from Watertown, MA to Rochester, NY (386 mi)
Awesome experience. Super easy to coordinate and communicate with. They were on time and provided updates and pictures along the way. Our cat was chill and happy under their care. 5 star service!
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46 lbs Basset mixed from New Rochelle, NY to Chicago, IL (811 mi)
Amanda was very nice and made great contact with Oscar right away. She kept us informed of the different stages of the long trip. Oscar arrived safe in Chicago and was delivered to his "aunt" house.
71 lbs Mixed Breed from Omaha, NE to Spartanburg, SC (1095 mi)
Phenomenal experience with excellent communication and lots of photos! Would 100% use again.
3 Bedroom House from Lakewood, CO to Ocala, FL (1772 mi)
AMAZING experience!! From beginning to end, everyone involved was super professional, quick to respond, and showed up on time. Xpert trans made it very easy. They kept me informed every step of the way. The drivers were an absolute joy to work with. They are very knowledgeable and took good care of all my household goods during pick up and delivery.
60 lbs Labradoodle from Carthage, MS to Lakewood, WA (2483 mi)
Very communicative sent pictures of my pet the whole drive responded to my texts and kept me updated. Pet arrived in a timely manner and price was good
61 lbs Golden Retriever from Dallas, TX to Soddy-Daisy, TN (813 mi)
Judy was awesome! Very accommodating and great at communicating. She took great care of my dog!
4 lbs Cat from Wonder Lake, IL to Englewood, CO (1001 mi)
Absolutely PHENOMENAL! Consistent updates on our sweet kitten as well as updates on ETA and driving updates. So incredibly professional and outstanding. The kitten was so well taken care of during transportation with food, water and consistent bathroom breaks. THANK YOU MOM's Pet Transport, you were GREAT
Pets and Animals from Coral Gables, FL to Jersey City, NJ (1286 mi)
Donna offers a truly premium service. She is super communicative, sends tons of pics and really cares about animals and delivering 5 star service. I recommend her to anyone who loves their pets.
25 lbs Chow Chow from Williston, ND to Queens, NY (1832 mi)
They were very nice and delivered my puppy’s quickly sent me update photos along the way and answered any questions and concerns I had would book with them again in the future!
150 lbs Saint Bernard from Diamond Bar, CA to Little Elm, TX (1393 mi)
Very statisfied!!!
30 lbs Cat from Jacksonville, FL to Henderson, KY (740 mi)
Excellent work and super responsive!
Furniture from Avon Park, FL to Cincinnati, OH (956 mi)
Delivered safely even in a snowstorm on a narrow street. Thank you!
35 lbs Soft Coated Wheaten Terrier from St. Petersburg, FL to Clearwater, FL (23 mi)
I was a little nervous. I’ve never used a pet courier service before. Chad was so nice and kept us informed from the time he picked up our boys. He took pictures when he picked them up until he brought them home. I’m extremely satisfied and I would definitely recommend and us this service and Chad again.