CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Sharon was professional, timely, and caring!
Stellar overall experience. Driver was fast friendly and kept me updated. Despite some minor hiccups driver kept his cool and got my cat to her destination safely. Would highly recommend and will be contacting again if i ever need to move my pet again
Best decision EVER! I will definitely use Regina again and give her shout outs to everyone needs her services. She is kind, caring and respectful. She treated our fur baby better than I could have imagined. She returned every call or text promptly and sent videos and gps tracking throughout the journey. She did a one pup transport that meant our pup was a solo rider and wasnt considered a job but an asset. THANK YOU REGINA. Your the best! Sherri and Beau
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Elena is incredibly kind and caring. We had a great experience. The communication was fantastic. We would use her again.
Matt was WONDERFUL!! He came to our rescue with very short notice to help me rescue a dog. He was communicative and friendly. I can tell that he loves animals. I would work with him again 1000x over!!!
Good communication , friendly, great price. Pup smelled of tobacco smoke upon delivery.
Tammy was amazing!!! From pickup to drop off, she updated me and delivered in the fastest time. She got my baby safe and sound. Truly a great experience
Emi was absolutely amazing and so caring the transport of my two corgis. The updates were amazing and the pictures even better. Highly recommend her to anyone needing assistance.
Unbelievably sweet and kind. Marisa was so helpful, loving and happy. She seems to love her job and it shows! We cannot rate her highly enough. You won't be sorry using Marisa to get your fur family transported.
Andrew took my shiba Dior from Nevada to Tennessee not only safe and sound but also in a timely manner. He kept me updated with pics and text the entire way. He also took care of us for an AMAZING price. If I ever need to get my dog shipped again he is the first person I would call.
Kara was great! She did a great job transporting my puppy from Iowa to Virginia. Really appreciated the frequent text updates and photos during the ride!
Her service was simply amazing. She always kept I. Communication about where she was an updates on pets. She sent pictures. She seemed super in tuned to the unique needs of each pet. Pets arrived safe and sound. She even helped me unload pets and get them settled. I highly I reccomend her. Your fur babies will be loved and safe.
Sue was amazing every step of the way! She communicated with me every few hours even though it was a very short trip and sent me pictures of her and was so kind! I have used her many times since this review and her services are always top tier
I was completely over the moon with the treatment that Yolanda gave my Nahly. You can tell right off the bat that she is an animal lover. Not to mention that my Nahla jumped right into her SUV as soon as my sister put her bed and it (that’s a sign of trust, at least from my Nahla). Yolanda kept me informed and up to date on the progress of the trip and face timed me frequently (I requested that she do so) so that could see her (she seemed very relaxed and happy). She delivered my beloved pet in less than 48 hours, incurring all the necessary stops for her to relieve herself, to feed her and to allow her to stretch her legs by walking her with no reservations. I could not be more pleased with her services and would definitely recommend her. I would use her again if the need were to arise again. Thank you Yolanda!!
Thank you for getting my dog safely from California to Maryland! They updated me every few hours and sent photos and videos. I’m so pleased with their service and will definitely book them if I need my dog transported again