CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Brianna was right on time with her predicted pick up time, sent lots of pictures, and took great care of my dog on a long trip. Highly highly recommend to anyone looking to send their dog with a dependable, safe shipper!
Sharon is wonderful! I will be using her frequently :)!
I was very satisfied good communication
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This was a very bad experience, poor communication and we went with this company because of the pick up and drop off time frame they offer which is not actual. I was never contacted of the driver having issues with truck on the day schedule for pick up until I reached out to follow up on it. I needed this job done asap and loss 1 week of time dealing with this company. Very unprofessional.
very good people reasonable price
Alex was great to do business with. I was kept up to date on how my puppy was doing, what the itinerary was, and my puppy arrived safe and sound with no issues.
Excellent! Tom shipped my 26’ Chaparral from Texas to Kentucky no issues. Very professional, kept me updated went above and beyond. Super nice guy highly recommend!
James was the best. He called all the way from Seward when he could get service. Sent pics of my boat and made me feel totally secure with my boat in his hands. Great guy, a hard worker, and honest as the day is long. Use James if you want to get your boats or anything shipped, he won't let you down, I promise.
SO HAPPY with DENA, She was so helpful so convenient so nice. She was on time when she told us she will be here with our puppy, and our puppy was happy as can be when she arrived.. if I had any questions, she would answer them quickly and was very helpful with the questions I was asking. I would use her in a heartbeat again., ❤️ thank you Dena and mochi loves you to. 😉 Now you can sleep 💤
Wonderful wonderful wonderful! Bob took such great care of our little puppy and gave us great updates throughout the entire trip. I would recommended his service to anyone and everyone!!
First I want to thank Gigi for transporting my tiny 8 week old Chihuahua from NC to PA in a safe and timely manner, you were wonderful! I was not familiar with puppy transport companies at all. I found Citizen Shipper and chose JB Transport for your great profile and 5 star reviews. Gigi was great in texting me her pick up arrival in NC of my puppy, sent me pics by text of my puppy along the way and text with gps tracking when she was an hour away from delivering my little girl to me. Thank you again Gigi!
Completely satisfied great updates throughout great experience
They were great. Let me know how everything was going, every step of the way gps tracking. Puppy arrived safe.
Very helpful and professional. Thank you!
I paid Ashley Wagoner $700.00. She never responded and I lodged a concern with CS. They immediately refunded their fee. I was able to also able to get the $700.00 theft back from Venmo.