CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
4 lbs Cat from Rogersville, AL to Stilwell, KS (619 mi)
I would recommend these 2 over and over! Excellent communication, prompt pick up time and sent pictures along the way. I love that they shared their location so that I could plan for when I needed to be home to meet them as well. 10/10 would recommend!
15 lbs Alaskan Malamute from Argyle, TX to Salt Lake City, UT (1374 mi)
Delayed two days, then cancelled on us last minute and said didn’t want to do the trip and wasn’t feeling well and worried about traffic delays. Really frustrating situation
65 lbs Great Dane from Lincolnton, NC to Jordan, MN (1227 mi)
Jayne was exceptional and exceeded my expectations. She communicated through the entire trip with a live map, lots of pictures and videos, and text updates. I would recommend her for any pet transport and would be happy to use her again!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
116 lbs Catahoula Leopard Dog from Pierz, MN to St. Louis, MO (635 mi)
I was very nervous to put my trust in someone to travel with a beloved pet for 1800 miles. Changing their world completely upside down. And I could not recommend Staci enough. She kept in touch with me the whole time as my baby was very wary and she did her best to get here as soon as she could because my girl did not pee or poo. Seriously Staci thank you
90 lbs Goldendoodle from Belmont, NC to Windham, NH (925 mi)
Jacob did a great job and the dog was delivered promptly
31 lbs Pu from Glendale Heights, IL to Fort Myers, FL (1352 mi)
Perfect!🤩
60 lbs Labrador Retriever from Ramona, CA to Pendleton, SC (2269 mi)
Great service, good communication. Over all satisfied with this transport of my rescue dog 🐾
10 lbs Labrador Retriever from Apple Creek, OH to Buffalo, NY (246 mi)
Absolutely five star service. I’m thrilled to have had Heidi bring home our beautiful pup. Highly recommend her service. She’s communicative, caring, precise with time. Heidi, is top notch and from beginning to end will deliver with love and joy. Thank you, Heidi ♥️
60 lbs Mixed Breed from Eugene, OR to Medford, MA (3121 mi)
Paul was terrific and really helped us to feel completely comfortable moving our family pet from Oregon to Massachusetts. We of course like any pet owner had concerns about handing off our beloved dog to someone who would be ferrying the pet a few thousand miles in a few days. Paul was terrific. He answered all our questions throughout the process and assured us that he was the right person for the job. We were delighted with his communication and the updates (including pictures) he sent throughout the journey. Our dog arrived safely, in great shape and we were beyond thrilled that we entrusted Paul with our pet. Only hope he got to see the Bruins in Boston at the end of the trip to the East Coast. :-)
42 lbs American Pit Bull from Ellenwood, GA to Fruita, CO (1665 mi)
I would definitely use Russ again. He kept in touch at every step from the day I hired him until he delivered my dog. We had a few things happen with the shelter getting him the dog, but he was patient and the ladies on the other end appreciated him, too. I live in Colorado and the dog was in Georgia, so he had to do a lot of driving. He spent 3 nights on the road in motels with my dog, too. He went above and beyond with everything and I totally trusted him. I would recommend him in a heart beat. He loves dogs and what he does and it shows.
50 lbs Treeing Walker Coonhound from Seattle, WA to SeaTac, WA (14 mi)
Great from start to finish ! Even with my changed to flights she was still able to help me so grateful to safe & sound
20 lbs Siberian Husky from Aguanga, CA to Lakewood, CO (1035 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
84 lbs Cane Corso from Toledo, OH to Queens, NY (580 mi)
I am extremely satisfied with the transportation service provided. The driver demonstrated a high level of professionalism, consistently providing photo updates of my pets upon pickup and prior to departure. Real-time tracking updates were also provided, ensuring constant awareness of their location. Communication was excellent, with additional photos shared throughout the journey. The driver was punctual for both pickup and drop-off, prioritizing the safety and comfort of my pets. They arrived home visibly excited and content. I wholeheartedly recommend this service to others.
4 lbs Shih Tzu from Fort Lauderdale, FL to Cincinnati, OH (1092 mi)
Amazing! Great guys to work. Don’t hesitate to use this driver. Excellent care and love of the dogs!! Will use again!
15 lbs Mixed Breed from Destin, FL to Machiasport, ME (1710 mi)
Sabrina was very professional! She brought our 10 week old mastador from Pensacola, FL all the way to Washington County, ME. She updated us about every 4 hours with pictures and videos. She also arrived a few hours earlier then expected! I can’t recommend her enough!!