CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Kim Lyles for $300.00
18 lbs German Shepherd Dog from Palm Bay, FL to Winston-Salem, NC (639 mi)

Kim, can’t thank you enough for your excellent service in getting my German Shepard puppy to North Carolina. The transition was seamless. Excellent communication & perfect door to door service. I highly recommend Kim. She has my total confidence. Thank you so much. - Denise

16 lbs Cat from Bothell, WA to Glen Allen, VA (2862 mi)

I will start off this review by saying that my 9 year old cat (Beemo) is extremely anxious. He has always been skittish and shy around people he doesn’t know. My husband and I decided to move from Seattle to Richmond, VA to be closer to family and friends. Leaving our cat behind was not ever an option. I researched many pet moving services and came across Hayley. She was communicative and made me feel safe that Beemo would be in good hands. We sent Beemo with some blankets and his comfort stuffies. We also provided some prescribed sedatives to help him transition. Along the way, we received many updates and pictures of his travels. He looked very calm and happy - that’s saying a lot for a cat that hides when a stranger shows up. He was well taken care, and is loving his new home. Hayley is the best!

Won by We Carry Paws LLC for $675.00
130 lbs Neapolitan Mastiff from Indianapolis, IN to Albany, NY (784 mi)

super nice lady ! New good quality car. I’m not sure she has the physical ability to handle a giant breed. Otherwise very kind a communicative - highly recommended .

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by PawPals Xpress for $875.00
30 lbs Bloodhound from Griffin, GA to Gilchrist, OR (2575 mi)

Very happy with him! Treated my new pup like his own. Sent photos and videos and always stayed in good contact. Definitely would recommend and use again:) thanks for getting my sweet girl home safely!

Won by Paws Door 2 Door Express. for $980.00
40 lbs Cairn Terrier from Cocoa, FL to Billings, MT (2303 mi)

What a wonderful experience working with Paws Door 2 Door. Absolutely great at communicating and sending pictures along they. We absolutely knew our pup was in good hands!

55 lbs Husky/Shepherd from Cactus Forest, AZ to Richmond, VT (2558 mi)

Thank you Hayley and James for helping our new fur baby on her journey! They did a great job making a skittish rescue feel comfortable on a long cross country trip and we are so grateful to them for getting her here safely. Lots of updates and photos. Thanks again and we will keep you updated on her progress!

6 lbs Mixed Breed from Newport, TN to Dalton, MA (833 mi)

These 2 are so AMAZING. They took extremely great care of our 2 precious fur babies. They picked them up quickly and treated them as their own. I most definitely will look for them any and every time I or someone I know needs transportation

Won by Paws Door 2 Door Express. for $650.00
4 lbs Miniature Poodle from Galena, IL to Menard, MT (1227 mi)

Geovana and her husband were incredibly professional and caring!!! They got our little puppy from Illinois to Montana ahead of their projected schedule and we were able to track them the whole way with GPS. I would recommend Paws Door to Door to anyone looking to safely ship their pets.

Won by Semper Fi Pet Transport LLC for $275.00
15 lbs Bernedoodle from Elizabeth City, NC to Chambersburg, PA (329 mi)

Ronald was amazing from the time I accepted his offer to pickup or puppy in North Carolina. He was punctual to begin with & his communication was A+. Sent photos of puppy as we requested them & he took great care as if our dog was his own. Don't hire anyone else, Semper Fi Pet Transport is the best!

Won by Door To Door Pet Delivery, LLC for $1365.00
95 lbs Rottweiler from Sioux Falls, SD to Raleigh, NC (1363 mi)

So grateful for Door To Door delivery for making my whole year and helping me out BIG time. Thank y’all! Monica took such good care of my big pup! I felt safe and happy with Monica and made a great friend! Thank you so much. I appreciate y’all. Door To Door will be my go to when it comes to transporting my pet anywhere. Y’all are the best!

Won by Toyamarie Senteno for $1150.00
57 lbs Weimaraner from Scottsdale, AZ to Bristol, TN (1904 mi)

Toyamarie brought my Weimaraner and Mini Goldendoodle from Scottsdale, AZ all the way to Bristol, VA! She did a great job getting my pets to me. I also very much like her set up in her car so my pets didn’t have to be in crates like many shippers do. I was able to track her on Life360 and she sent lots of photos and videos! Toyamarie completely saved me as well! I had booked another shipper over a month ago that was based from the an area close to our destination and he was a NO SHOW on Memorial Day… she took a last minute trip to help me out and get our pets to us safely.. couldn’t be more thankful to her!

4 lbs Cat from Lubbock, TX to Albany, NY (1870 mi)

Hayley and James were just amazing. Very good at communicating and took the best care of our baby on a super long trip. Couldn’t recommend a better team to transport your furry loved ones. Thank you Hayley and James!!

Won by Furever Home Transport for $80.00
44 lbs American Staffordshire Terrier from Fayetteville, NC to Pleasant Garden, NC (89 mi)

Great prices, showed up on time and got my pet safely to destination, also good communication during the process!

Won by David's Furry Transport for $650.00
80 lbs Rhodesian Ridgeback from Kansas City, MO to St. Augustine, FL (1183 mi)

1st class guy!! David kept us rest assured transporting our Rhodesian from Kansas City to Saint Augustine Florida. He always kept in close contact with me. Sending pictures and updates were great. David is highly recommended my me and my family!!! Thanks David and it was a pleasure meeting you!

Won by Audrie's Critter Wagon for $200.00
56 lbs Mixed Breed from Eagleville, PA to McDonough, GA (813 mi)

I was extremely nervous about shipping my dog but I’m glad I did. Audrie critter wagon had Great service, communicated well and got my chance there on time. I would definitely book with her again