CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
45 lbs Bulldog from San Diego, CA to Omaha, NE (1616 mi)
Jessica did an amazing transporting our new dog from California to Nebraska. She was so communicative, responsive and professional the whole trip! I wouldnât hesitate to hire her again.
30 lbs American Staffordshire Terrier from Cheyenne, WY to Brownsville, TX (1310 mi)
Absolutely wonderful experience, great communication across the board and very professional. Would use them again in a heart beat. Thank you for taking such wonderful care of my fur baby.
55 lbs American Staffordshire Terrier from El Paso, TX to Cheyenne, WY (827 mi)
Excellent! Went above and beyond.
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50 lbs Labradoodle from Austin, TX to Dallas, TX (222 mi)
Joyce was great and very communicative!
38 lbs German Shepherd Dog from Tempe, AZ to Los Angeles, CA (399 mi)
Kesha is a Superhero. Took my Pet from Phoenix to LAX for an overseas flight. The Crate was rejected by the Cargo check-in, without wasting time she went to a couple of Pet Stores and bought the correct Crate and other missing requirements and was back at the Airport in time to check him in. She got everything necessary done first including paying for the new create out of her own pocket and asked questions later. I'm so grateful. She didn't even charge me for the additional work and errands.
80 lbs Golden Retriever from Gardena, CA to West Palm Beach, FL (2677 mi)
Honestly there arenât enough words for just how fantastic Hayley is. She was communicative, punctual, friendly, and put us at ease from the very first conversation. She followed through with everything she said, and helped us plan the details out. She arrived the morning of the transport, and our dogs ran up to her and loved her like she was a long lost friend. Dogs sense aura, and they ADORED her! She kept us up to date constantly, with photos and updates on their progress. Her car set up was also fantastic, and ensured they were safe get in comfort. Hayley, we canât thank you enough for your grace, poise, professionalism, and most of all, friendliness. Thank you, thank you, thank you, thank you, thank you!
4 lbs Dachshund from Aumsville, OR to Ferndale, CA (395 mi)
Annie was fantastic! She answered all of my questions, was prompt, and took amazing care of our new puppy! She sent me updates and pictures/videos of my pup along the way. I would highly recommend her to anyone needing pet transport!
53 lbs Wirehaired Pointing Griffon from Los Angeles, CA to New York, NY (2796 mi)
Loved working with you. Our pups arrived early, happy and safe. Thank you!!!!
49 lbs Labrador Retriever from Stone Mountain, GA to Levittown, PA (832 mi)
Absolutely Wonderful Experience I recently had my dog transported from Georgia, and Bill was incredible from start to finish. He was extremely communicative, sent frequent updates, and made me feel completely at ease knowing my dog was in safe, caring hands. You can tell he genuinely loves animals, he was so gentle with her and truly played a major role in her adoption story. The entire trip was handled with professionalism, kindness, and trust. I never once worried about her safety. If youâre looking for someone reliable who treats your pet like their own, I cannot recommend Bill enough. I would book with him again in a heartbeat.
1 lbs Chihuahua from De Kalb, TX to Sour Lake, TX (283 mi)
A+++ Constant communication with text messages and GPS map. Photos of my puppy while en route. Puppy arrived healthy, clean and happy. Great pricing especially since I booked in under 24 hours prior to pickup and drop off. Will use again and be recommending to everyone I know.
101 lbs Tibetian Mastiff from Lubbock, TX to Detroit, MI (1374 mi)
Very satisfied.. They took great care of my dog and arrived safely and on time in Michigan.. I would highly recommend them!!!!
75 lbs German Shepherd Dog from Ventura, CA to Hewitt, TX (1480 mi)
Cali Transporter Pets was fantastic! I would highly recommend using CJ as your transporter. I was nervous having never had to ship my dogs anywhere. I was given consistent communication, videos, photos, and continuous updates on location and timeline. AMAZING peace of mind. My dogs arrived happy, and you could tell they LOVED their new pal, CJ. Such a relief to know they had a better experience than if I'd tried to do this myself! Highly highly recommend!!!
28 lbs French Bulldog from Seattle, WA to Fremont, CA (827 mi)
Our experience with Rikki was awesome!! We needed our dog to be picked up from Seattle to California. She was able to pick him up in a day. She answered all my questions and provided updates and sent pictures. Highly recommend Rikki!
62 lbs Labrador Retriever from Baton Rouge, LA to Fairfax, VA (1129 mi)
Pick this company! They were fabulous. Brought our rescue dog from Louisiana to Virginia. Great communication and lovely people đžâ¤ď¸
14 lbs Daschund from Celina, TX to Prescott, AZ (1052 mi)
Robbie was great! Transported my 13 yo mini Dachshund & my 8 yo Terrier from north Texas to north Arizona. Robbie kept me informed along the way & provided GPS app so I could follow the trip. Robbie is kindhearted & loves dogs, so my 2 arrived happy & well tended to. There's no hesitation in recommending Robbie for your dog transport needs.