CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

2 lbs Yorkshire Terrier from North Branch, MN to Detroit Lakes, MN (197 mi)

Great communication!! Sent location and many pics along the way. I would very highly recommend if you want your fur babies to be safe and happy. She was also very knowledgeable and showed me how to fill out the AKC paperwork. She knows her stuff about dogs and has lots of experience in that field. We could not have had a better experience!

Won by DNA Transport Inc for $525.00
50 lbs Labrador Retriever from Bedford, TX to Sarasota, FL (1184 mi)

These are the best folks I could have ever imagined picking to move my sweet dog. They are fast, responsive and on time. They are also great communicators

Won by M&A pets transportation LLC for $1200.00
65 lbs Golden Retriever from Palm City, FL to Elmhurst, IL (1294 mi)

Great job. Very communicative. Highly recommend

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Won by Anchored Down Transport LLC for $150.00
50 lbs Pitt Bull Terrier from Providence, RI to Cambridge, MA (53 mi)

Anchored Down is fantastic! Quite literally the best communication of any transportation company we've worked with and super flexible. Highly recommend!

Won by We're Haulin' for $200.00
All other items from Westmont, IL to Saint Paul, MN (398 mi)

Great company! Got my plants here from around Chicago to Saint Paul likkity split without any problems. Let me know their distances out and kept me updated through the ship. Even hauled the plants out to the backyard for me to spare my back. Awesome! Loved them!

Won by MRL Transport for $550.00
7 lbs Peekapoo from Morrisville, NC to Rockford, MI (798 mi)

It was a great pleasure finding and working with Miranda through MRL Transport! She picked up our new puppy in North Carolina and drove him up to our home in West Michigan. She provided a prompt deliver time as promised, took great care of our new pup, and provided excellent communication the entire journey, along with some much comforting photos of the journey! We are blessed to have found Miranda through MRL Transport. Thank-you again MRL Transport, and a big shout out to our driver, Miranda!

60 lbs Golden Retriever Mix from Irvine, CA to St. Augustine, FL (2428 mi)

DO NOT USE THIS TRANSPORTER. Our dog died in her care this last year due to her actions. My family is still sick with grief over what happened. He was supposed to come to Florida with a stop off in Texas (2 dogs). What she doesn't tell you is that she will reroute if she gets another pickup... I found out that she had her 2 dogs also traveling. I did not get "daily" updates with the photos. The only photos I got were of him just before Texas when it was 100 plus degrees with about 5 dogs chugging water of a a water bowl (panting) because it was so hot. I have a video as well. The next day, I get a text that she is rushing him to the vet - he had temp of about 105 -106 and she wanted to let me know that it would be $1,200 plus. She expected me to pay this. I ended up paying $5,000 and he died on the operating table in Texas. This was July 4th at about 2 a.m. when he was supposed to already be delivered by July 3rd. I have all the text messages saved... if you love your dog (or cat, etc.) DO NOT send them with her. I won't go into all the details but she is horrible. Just writing this is very difficult. She has changed her company name several times (I'm sure that it is because of issues with transporting/bad reviews- my opinion). She was Critter Chauffeur when I booked her.

Won by Jazzys Pet Care LLC for $999.00
39 lbs Labrador Retriever x from Clearwater, FL to Buffalo, NY (1259 mi)

We had the most amazing driver ever,Chris went above and beyond to make sure Archie’s trip was a success , great communication ,easy to get along with ,I highly recommend Jazzys pet care very professional and answered all my questions .And put me at ease that my pup was in excellent hands.Thank you for everything .10 out 10 I will use there service again😊🐕

Won by Davis Reliable Transport for $300.00
8 lbs Cat from Temple Hills, MD to Columbia, SC (474 mi)

Brandon was amazing from the time he responded to my ad to the time he dropped off my babies! Professionalism, kindness, and excellent communication is what I received during this entire experience. He loves what he does and it put my mind at ease with making a decision to choose Davis Transport. My 4 cats safely traveled from Maryland to South Carolina. They had a good ride! Brandon lept me upfated the entirw trip includinf before his arrival with updated ETAs and updates along the way to SC. Thank you and it was very nice to meet you both ❤️ I hope when its time for a commute again that our schedules can align! I appreciate you!!!

15 lbs Chihuahua from Greenwich, CT to Palo Alto, CA (2968 mi)

I could not ask for better service and care to transport my dog across the country. Everyone was so accommodating and instructions were clear. Most extraordinary was Marshall's care of my dog throughout the trip. He provided regular updates with pictures and my dog seemed totally at peace -- and that is saying a lot for an anxious dog. When he finally did get to me, he was sad to see Marshall go. They developed quite a bond.. I recommend they highly and will definitely be a repeat customer.

Won by Gentle-Pet Transfer for $75.00
4 lbs Cat from Grafton, OH to Kirtland, OH (57 mi)

Very quick,flexible and affordable, my new kitten got safely transported to me the day after I booked it.Tim is very friendly and I would reccomend him to you if you’re looking for an affordable yet trustworthy pet transportation.

Won by Nesta Howell for $1175.00
24 lbs German Shepherd Dog from Seaside, CA to Fort Meade, MD (2880 mi)

Very pleasant experience. Very easy to get a hold of and the picture updates of my dogs were so comforting. At first I was worried them because they've never been away from me for so long but she took very good care of them.

Won by Nesta Howell for $770.00
60 lbs Cat from Dana Point, CA to Oxford, NY (2750 mi)

i think Nesta is great_she's really nice and she did a great job with Doom_makes me really happy!!!

Won by CMA for $1399.00
Powerboats & Motorboats from Huntington Beach, CA to Cottonwood, CA (575 mi)

Great experience. I would recommend CMA excellent service on time and made it easy. Thanks for the help Arthur!

Won by Semper Fi Pet Transport LLC for $350.00
4 lbs Alapaha bulldog from Greensboro, NC to Rising Fawn, GA (422 mi)

Excellent service, prompt, professional and very friendly. Would recommend to any one looking to move an animal