CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Robert was a true professional. He was on time, and our golden retriever puppy Daisy was delivered happy, healthy and ahead of schedule. We received great photos throughout their journey. They stopped several times a day and Daisy could run and explore. They made record time of 2.5 days. We will be using Robert again. Highly recommend him!!
Stephanie was fantastic, and kept us informed the whole time. It is always terrifying to send your pet with a stranger, but we felt informed and aware of what was going on. Would use Stephanie again.
Perfect hire! Even arrived a full day ahead of time! Communication was not an issue, and he was beyond reasonably priced especially considering the distance he had to go! Im beyond happy!!! THANK YOU KENNETH and HAPPY BIRTHDAY!!!
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They are the nicest people you will ever meet. They sent me pictures of Rodney and Jake along their trip. I would recommend them to anyone.
If you are looking for a transporter I recommend her! She was very sweet and caring with our pup, she kept us updated pretty often with pictures and videos. Even when she had to stop. Our pup arrived just as excited as he could be thanks to her! Highly recommend, thank you sooo much!! I will definitely use again if I need a transporter!
We were very satisfied with Anton! He drove our lab from Kansas to Virginia with no problems! He sent us pictures and updated us every morning! HIGHLY recommend!
Matt was great from start to finish, communicated and always keep us in the loop. Most importantly Ozzy got home safely. 5+Stars, highly recommended!
This was our first time using citizenshiper and we were a bit worried. Nathaniel and his wife did a great job. Excellent communication keeping us updated in every step of the process. I’m very happy with their service and I strongly recommend them. Thank you for the awesome job and patience!
I am very satisfied! Brianna sent me at least three "pupdates" every day and was very clear and communicative! I can tell she took great care of my fur baby. I am so grateful!
On time and great communication. My dog was so happy to see me after 3 days and was well taken care of!
My driver communicated frequently, shared location, provided eta time, videos as well as pixs throughout the journey. I couldn't be more satified with his friendliness as well as the love for the animals he transported. I would definetly use this company again.
I had the best experience transporting my dog Lola. She is a big girl at 150 lbs but that didn’t phase them. They were so caring, responsive and professional and made sure she had everything she needed. Can’t wait to use them again at end of summer.
Gina is fantastic. Her communication from the get go was consistent and she let me know if/when traffic changed her ETA. She transported the pup safely and I couldn’t be more pleased with her.