CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by T & T Transport service for $325.00
59 lbs Bulldog from Chicago, IL to Detroit, MI (283 mi)

Our dog was very happy and had a great time riding with T & T! The communication was excellent throughout the trip and I was able to monitor their progress. Pictures were sent often. I have no complaints and highly recommended them to transport your pet!

Won by The Pet Shipper LLC for $399.00
60 lbs Cat from Ellenwood, GA to Geneva, NY (944 mi)

Cooperative, kind, and knows what they’re doing. You can absolutely trust your pet with them!! Thank you so much for your help transporting my baby back to me

18 lbs Maltipoo from Los Angeles, CA to Phoenix, AZ (388 mi)

Mario is kind, responsive and caring. We had adopted a little dog from overseas and were worried about the transportation. He made it very easy for us and our little girl. Thank you, Mario. Zita

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31 lbs Cat from Fort Myers, FL to Sheboygan, WI (1450 mi)

Kerry was great. She took care of our cat Henry, who was very scared and delivered him quickly from Florida to Wisconsin to be with my daughter who had recently moved there. She kept me informed on her estimated pickup and delivery along the way. When first meeting her at pickup, I knew right away, our fur baby was in great hands. Thank you, Terry, so much for what you do.

Won by RKRichards Transports for $600.00
10 lbs Long Haired Dachshund from Oconto, WI to Reno, NV (2031 mi)

I’m very pleased with the care taken in getting my Dachshund across several states. It was also done in a timely manner. Thank You Kristen!

Won by Trail Tails for $675.00
10 lbs Cat from Deltona, FL to Lorena, TX (1146 mi)

Highly recommend for anyone that loves their pet and wants them taken care of. Thank you so much for caring for my cats!

Won by The Careful Mover. for $300.00
All other items from Fremont, CA to San Luis Obispo, CA (201 mi)

Great transporter. On time. Made things easy. I would highly recommend

Won by T & T Transport service for $425.00
10 lbs Golden Retriever / Saint Bernard Mix from Chambersburg, PA to Marshall, MI (492 mi)

Highly recommended! Teresa and Travis delivered a very happy and calm puppy that was driven from Pennsylvania to Michigan. They sent photos of her along the way, all of which showed the puppy cozying up to both of them. I couldn't be happier with the attention and care they gave to my new puppy--all at a price that was lower than most of the quotes I received. I knew I made the right choice after talking with them on the phone. I wouldn't hesitate to use their service again and will definitely recommend them to others.

76 lbs Shepherd English from Provo, UT to Sugar Hill, GA (1911 mi)

I was very nervous about this trip with my son's dog, and Kerry put me at ease from the beginning to the end of this journey. Kerry answered all of my questions that I had even if they were crazy, she kept me posted from when I dropped Layla off, sent pictures and kept me informed even when the plan was delayed. Layla made it so safely there and my son and me were so happy she did so well on the plane . I will definitely use Kerry again if I need to and will let others know that needs this service it worked so so well. Thank you Kerry for everything it meant the world to me.

Cars and Light Trucks from Hernando, FL to Millwood, NY (1091 mi)

Our experience with APlus Transport Solutions LLC was perfect! Our driver was super friendly, courteous, communicative, punctual, and everything happened exactly how he told us it would. He picked up our car and delivered it in the exact time frame promised, the payment was easy via Zelle, and he let us know how the trip was progressing while he was on the road. We would definitely use this company again for our trip down from NY to Florida, and recommend them highly. Marcia and Stan Hernando, Florida June, 2023

Won by Pawndr, Inc. for $900.00
14 lbs Cat from Parkersburg, WV to John Day, OR (2285 mi)

Amazing communication! Sent us updates and photos and videos of our cat Chipmunk the whole way, made his cross-country road-trip much easier to deal with. Would absolutely recommend for anyone looking to safely and comfortably transport a pet any distance. Thank you so much for the work you do!

Won by Avalon Express Transport for $750.00
18 lbs Labrador Retriever from DeWitt, IA to Reading, MA (1165 mi)

Unfortunately, I couldn't able to experience the service. It was a last minute drop from my end due to issues from the breeder. But the conversation and time and date flexible are first class. In future, I would like to get her service.

65 lbs Siberian Husky from Hermosa Beach, CA to Winooski, VT (2916 mi)

Joshua was absolutely incredible! If I could give him more than 5 stars, I would. Our family rescued a dog from SEAACA in California. He was only 1 year old and had spent the previous 6-7 months in the shelter without access to love, daylight, grass, playtime, etc. We live in Vermont, so it was a bit of a challenge to get him cross country, and there were some concerns about which route to go between one of us flying out, using plane transport, or working with someone like Joshua. I heard about CitizenShipper, and my initial experience was not positive. Most of the drivers bidding on our trip were extremely pushy and one even got extremely rude and inconsiderate. (This individual's profile is still listed on CitizenShipper, and he somehow has 5 stars, so just be wary of that...) Joshua on the other hand, was the complete opposite! - patient, kind, supportive, informative, and so understanding that there was some anxiety on our end in making the right decision, and it wasn't as easy as confirming with the first driver with 5 stars who bid on the trip. Joshua worked diligently with us on the timeline and was extremely communicative even before we confirmed working with him. He showed up to the pick up on time, and with treats and toys for Wellie based on what he had been enjoying in the week between leaving the shelter and being picked up by Joshua. Throughout the trip, I felt that he found a great balance between making good time, but also making sure Wellie was as comfortable as possible, which he was. He checked in throughout the trip with texts, calls, photos, and videos, which was so relieving and refreshing. Joshua delivered Wellie in excellent condition after showing him 4 days of unconditional love, which was exactly what he needed. If we ever need to transport a pet again, Joshua will ABSOLUTELY be our first call!

Won by Radik K. for $300.00
4 lbs Malt- Shi from Albany, GA to Palmetto Bay, FL (543 mi)

Radik is great and I highly recommend him to transport your most beloved pet . He transported our new family member ( Coco ) from Albany Georgia to Miami Florida . He was punctual and kept us abreast during the journey by sending his location and pictures every couple of hours . It was a great experience . Thank you , Radik

Won by 2+U Pet Transport for $1150.00
126 lbs Great Dane from Los Angeles, CA to Sagaponack, NY (2902 mi)

Thank you so much for taking such great care of Pepper, and for being so communicative along the way! Highly recommend your service to others!