CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
28 lbs French Bulldog from Denver, CO to Cincinnati, OH (1197 mi)
No it was perfect and thank you for letting keep track of the trip the whole way you did great keep up the good work.
65 lbs Golden Retriever from Alexandria, VA to Santa Fe, NM (1881 mi)
Jenn and Melissa were amazing and very helpful. They kept me updated during the whole trip. My pets were delivered quickly and safely. I would absolutely book with Papi’s Furry Friends again.
40 lbs Cardigan Welsh Corgi from Santa Barbara, CA to Saint Paul, MN (2015 mi)
When my daughter was home for Christmas she wanted to adopt a dog from the Humane Society, for her Christmas gift. She adopted a wonderful Collie/Corgi mix. When she inquired with the airline about taking it home, it was just a little too big to go in the plane with her and too cold to travel as cargo. We come up with only one option; rent a car and drive from California to Minnesota. We decided that it would take too long and we didn’t want to drive in the winter. Thankfully, we found Thom, who was the perfect match for us! He has the best attitude, is very communicative and filled is in two or more times a day, and was flexible with our pickup time and drop time. He bonded with Murphy during the 3 day trip. My daughter is very happy that she now has her new dog….and Murphy is so happy to have his forever home and soulmate! Thank you Thom, for making this happen.
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Boxes from Centreville, VA to Baltimore, MD (65 mi)
Wonderful experience all around!! He was extremely courteous, prompt, and communicated clearly throughout the process. It made what had been a tedious and cumbersome process of moving quite heavy boxes over in a snap. If I’m ever faced with a similar task,Grey’s will be my first choice hands down.
37 lbs Grand Basset Griffon Vendeen from Eureka, CA to Plattsmouth, NE (1796 mi)
My dog was in Kyle’s, the owner, care for three days. He took excellent care and time with my very shy dog. He sent me a video each day along the way. I would highly recommend this company.
8 lbs Australian Shepherd from Denver, CO to Salt Lake City, UT (542 mi)
Sean picked up a puppy for me and drove it from Colorado to UT. He did a good job keeping me informed of delivery and taking pictures along the way. Great job!
Cars and Light Trucks from Orlando, FL to Summit, NJ (1085 mi)
Excellent experience with CLM. Mike was very helpful in quickly replying to all my questions along the way, and the car arrived safely and timely.
65 lbs Mixed Breed from Montgomery, AL to Fredericksburg, VA (749 mi)
My dog was delivered safely and with great care. Communication was smooth, and everything went exactly as promised. I truly appreciate the professionalism and attention given to my pet.
50 lbs Mixed Breed from Natick, MA to Mount Pleasant, SC (964 mi)
They were so great! Took such good care of my dog on her trip and stayed in consistent communication with me during the process. I highly recommend!
30 lbs Pomsky from San Antonio, FL to Irvine, CA (2490 mi)
Jorge and his company is world class. I had my Pomsky who has anxiety delivered from FL to CA and Pet Cab was truly a god send. Jorge communicates throughout the trip and truly cares for the animals. I highly recommend using Pet Cab over the other companies.
2 lbs Doxie Aussie from Hawley, TX to Benson, NC (1382 mi)
Great communication & delivery was easy & fast!
4 lbs Miniature Poodle from Newville, PA to League City, TX (1449 mi)
Very happy with the service. Was on time and great communication. My puppy was very happy when she arrived!
50 lbs Pitt Bull Terrier from Cary, NC to San Francisco, CA (2854 mi)
Frequent updates and good price!
40 lbs Border Collie from Burlington, KY to Iberia, MO (506 mi)
MOM’s was absolutely incredible!!! Timely, kind, professional, & caring. My pup had to travel 8 hours & they kept me updated the whole way! I received lots of photos & lots of peace of mind! MOM’s- I cannot thank you enough! 10/10 recommend using them for your pet travel needs!
30 lbs Bernese Mountain Dog from Walnut Creek, CA to Brooklyn, NY (2899 mi)
CJ was the absolute best! We needed someone to drive our 4 month puppy from CA to NY. We were nervous to find someone who would be able to care for Roxy on such a long journey - but CJ made the entire experience friendly and comortable for us and for Roxy. CJ was an excelent communicator and sent us videos and photos of her meal times and multiple daily stops/walks every 2-3 hours. As well as GPS location sharing so we could follow the ride. She arrived in New York a happy and well cared for puppy. He also checked in with us the day after to make sure she was settling in ok. He really cares for the pets like they're his own. Please book any of your pet transport needs with CJ. We absolutely will book with him again for any future pet travel needs.