CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
2 lbs Chi/yorkie/poo from Philadelphia, PA to Westbury, NY (129 mi)
I loved my experience they were very supportive and cared for my puppy.
40 lbs Australian Cattle Dog from Hobe Sound, FL to Prescott Valley, AZ (2308 mi)
This was an absolutely wonderful experience from booking to delivery. Excellent communication, plenty of photo updates along the way, wonderful people who took care of our dog as if she was their own and even checked in the next day after she made the trip to ask how she was settling in. I'm pretty sure Holly fell in love with them somewhere along the ride from Southeast Florida to Arizona! This was not our first experience booking on Citizen Shipper, but this experience certainly was the very best. They made really good time while remaining safe the entire way and slowing down when there was weather. I HIGHLY RECOMMEND Small Cloud for transporting your furry family member!!!
Other Heavy Items from Freetown, MA to Houston, TX (1848 mi)
Great service and communication
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20 lbs Retriever Mix from Robbinsdale, MN to New Windsor, NY (1219 mi)
Our new puppy had a smooth trip of over 1,200 miles, and is now safely with us. Angela and Jake were great at keeping in touch and providing updates throughout the process. Care and communication were top notch. Would gladly work with Fur Baby Care MN in the future – highly recommended!
32 lbs Cardigan Welsh Corgi from Chicago, IL to Spokane Valley, WA (1758 mi)
Hayley and her team were absolutely amazing! Our driver was Kristen and she did a phenomenal job transporting our puppy cross country! She sent multiple pictures every day so we could see his progress and continually kept us updated on how the drive was going. Everything went so smoothly and we even received our puppy earlier than planned. Definitely choose Hayley and her team for your transportation needs! They really care about animals!
20 lbs Great Pyrenees from Cotopaxi, CO to Rio Rancho, NM (365 mi)
MN pet transport did great. They transported my puppy safely.
67 lbs Golden Retriever from Washington, DC to Ketchum, ID (2325 mi)
I could not have been happier with Goda Enterprises! They were very professional from start to finish. My dog got sick prior to travel and Goda was very understanding and flexible while he improved. We rescheduled the trip from Va to ID and I was kept informed before, after and during their travels. My pup arrived looking very happy and healthy. In fact, once out of the car he turned to go back to the vehicle instead of coming into the house! My dog is an elder 14 yr old golden retriever so I was worried about the long trip. I will worry not when I call Goda to return him back home in the weeks ahead.
70 lbs German Shepherd Dog from Jupiter, FL to Glenelg, MD (1022 mi)
We were very happy with E.P. Transport LLC. Would use this company every time we needed to transport our dog. Our dog was extremely happy when she arrived home!
8 lbs Bernese Mountain Dog from Aurora, IL to Hallam, NE (512 mi)
Did great
45 lbs Goldendoodle from Mooresville, NC to Celeste, TX (1034 mi)
Rachel was absolutely amazing with our dogs! 10/10 with communication, sending us updates and pictures. I couldn’t have asked for better service or care. She treated them like they were her own. Would absolutely use her again! Thank you Rachel!!
41 lbs English bulldog from Brookline, NH to Bentonville, AR (1519 mi)
Natalie kept me updated on road conditions and dog status. Roads were nasty with snow and ice. She delivered our pups safely and promptly. Enjoyed working with her.
5 lbs Cat from Fort Collins, CO to Jonesborough, TN (1477 mi)
Excellent! Great communication!
Pets and Animals from Miami, FL to Fredericksburg, TX (1425 mi)
Great job! They were the best!! picked up a swan in Florida and delivered it to me in Texas,great communication. All the way,would highly recommend them👍👍
52 lbs Siberian Husky from Memphis, TN to Las Vegas, NV (1621 mi)
Devin was generally quick to respond and very communicative about his progress across the country. He is a nice guy and it seemed my dog was very comfortable with him right away. No one offered a better price and the pickup was seamless and easy!
10 lbs Labrador Retriever from Georgetown, KY to Jacksonville, FL (730 mi)
Russ delivered our 4 month old GSD/Lab and was absolutely amazing to work with. He was so kind and caring with our pup and kept in constant contact. Would absolutely recommend him!