CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
They took great care of my puppy. They even let me see their certifications, the girl is a bet tech and she kept my puppy calm and happy. I will be using these guys again! I strongly recommend them.
Great experience, very communicative . Punctual , he took great care of our Great Dane 100% recommend
This was my first time having a car moved. The whole process was easier than expected. I wouldn't hesitate to use them again. Service was excellent.
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Incredible experience - we are first time CitizenShipper users and we got really lucky having Liz and Tawn help transport our pups. They have a huge heart and care to give our puppies love and care as they transport them across the country. It’s been a few days since our puppies arrived, but we are still texting them updates on how our puppies are settling in! They are excellent at communicating updates, sending photos, and they clearly work extremely hard to give our dogs great treatment. They also are knowledgeable of the nuances to take care of puppies/ keep them safe when they have not been fully vaccinated. We are so grateful to them to have delivered our babies safe and sound! Cannot recommend them highly enough!
Great service slight language barrier but nothing that wasn’t do-able… highly recommend
Matt was great and very attentive with my dog Ziggy. He communicated well with updates. I highly recommend him.
BOOK HER!!!!! She is the best
David has made this process so easy and I’m very satisfied with his service. David was very punctual, prepared, and patient with my sometimes wild young dog. He made sure to follow up before the pickup and throughout a 7 hour trip. I will definitely use David again I’m the near future.
Thank you for taking such good care of Jed and getting him home safely . Great communication and delivered in such a timely manner . Highly Recommend !!
Wonderful experience! Kept in the loop on what was happening with our cats plus pictures! Open line of communication and extremely friendly!
There aren’t words to describe how amazing and relieved I was when Heather came and got my two dogs! I did explain to her, the past that my baby had, and I was nervous. If he was going to be a little bit aggressive, I chose Heather because of her past experience dealing with different personality dogs maybe ones that tend to be more aggressive and hard to walk as I have a very hard time walking mine at times at least my big one :-). As soon as she came, my dogs just sense that she is loving and welcoming and it put me at ease! This was my first time using a Pet Transportor and I will forever , use her anytime we are traveling! Heather , thank you so much you truly are top notch I highly recommend you to everyone if you need to use me as a reference, you may have my information :-) thank you again!
Very dissatisfied. I specifically and repeatedly made sure that the dog would be picked up on a Friday and delivered on Saturday. Well these people delivered the dog on Friday. Also, when the driver arrived at the breeder, he didn't even have the delivery address for where to deliver the dog. The breeder informed me of this and so I reached out to Jazzy.... She tells me to "well just contact the driver and tell them the address" instead of her saying the much more appropriate "ok, I will take care of that for you" ....very low-class service from garbage people. people
Best forward dog service! They were very forward and fast with us ! He got my 130lbs saint Bernard dog safely! Best with dogs!