CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

4 lbs Pug from Belleville, PA to Fremont, CA (2719 mi)

Rox was absolutely amazing with bringing our little pug puppy all the way from PA to CA! Immaculate communication, he shared his location with us the entire travel, FaceTimed us when picking up our puppy from the breeder, and was always prompt to answer any questions we had. He sent us pictures throughout the travel of our little pup, provided fresh puppy pads for him and even made sure our pup was clean and had a chance to potty before handing him off to us at the airport. If you have any hesitations or doubts with Rox’s service, I can say that he genuinely cares for the pups like they are his own. Rox radiates warmth and gentleness, going above and beyond to make the pup feel safe and comfortable until they arrive to you, their forever home! If we ever do decide to get another puppy from across the country again and need a transportation service, Rox will be the one and only choice for us and our pup without any hesitation :)

Won by PetPortals.JSP for $200.00
12 lbs Cat from Toro, LA to Harvey, LA (257 mi)

Amazing service! He was generous enough to work with us on taking a cat tower which was these two girls’ home away from home. Loved the fact he used calming spray! And very communicative and open during the ride! 100/10 would recommend!! Thank you Jeffrey!

Won by WagsandWheels, LLC for $750.00
55 lbs Goldendoodle from Brigham City, UT to Fraziers Bottom, WV (1833 mi)

Tiffany was wonderful to work with. We loved receiving regular updates with pictures in addition to the live GPS tracking. She made it easy for our family to focus on a long a difficult move by putting at ease our concerns about the care and transport of our four-legged family member. Thank you so much!

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

14 lbs American Bulldog from Hayward, CA to Ojai, CA (342 mi)

Joyce took such great care of my two 11wk old American Bulldog sisters 👯‍♀️ They didn’t make it easy on them- my girls got carsick and vomited twice & still arrived beautifully clean! I will use her for all my puppy shipping needs in the future & definitely recommend you use Pawfect Paws Pet Transportation 🐾💕🐾💕

Won by M & M Courier for $250.00
50 lbs Pitt Bull Terrier from Apple Valley, CA to San Jose, CA (383 mi)

I am so glad I chose M & M Courier. Manny was amazing from pick up to drop off. He made me feel calm cause I was nervous at first but then Manny reassured me by sharing location and pics and videos. Very professional,courteous and very communicative. I highly recommend his services. You won’t be disappointed. Thank you Manny from me and King 😘

Won by June MCT for $1000.00
60 lbs Siberian Husky from Clinton, MD to Henderson, NV (2464 mi)

June was the best!!! We were very nervous about letting someone drive our pups across the country and we already experienced such a hassle trying to find a way to get them to our new home. She was very patient in answering all the questions we had. she mad sure to be diligent in getting our paperwork sent to us in such a timely manner. once the papers were signed and the deposit was sent, she was on the road 24 hours after. she always kept us up to date with what was going on with our pups and where they were in their travel. She made sure to send us pictures and to feed our pups as needed. Upon drop off, she made sure that she was there at the time she specified from the beginning of travel. She made this an overall FANTASTIC and SMOOTH experience and I will forever vouch for her when anyone should need their pups delivered to them! She was awesome and our pups were happy and healthy!!! Thanks again JUNE!

Won by M&A pets transportation LLC for $850.00
68 lbs Labrador Retriever from Isle of Palms, SC to University City, MO (878 mi)

Perfect service! Highly recommended Our dog did fine. I’ll definitely use him again!

Won by Yuralee M conn for $1400.00
3-Wheelers from Tyler, TX to Las Vegas, NV (1320 mi)

She picked and delivered my slingshot as promised. I would definitely use her again.

143 lbs Great Dane from Chula Vista, CA to Fishers, IN (2081 mi)

Outstanding job! Shawn is the epitome of Professional! Showed up to the house on time. Got along great with the dogs.. Shawn stayed in great communication with us the entire trip. We have a Great Dane & Shiba Inu. She took photos of the dogs regularly. She took tremendous care of them! We were very happy with her services! Definitely would recommend!

Won by Roll-A-Pet,llc Roeglin for $1000.00
54 lbs Golden Retriever from San Diego, CA to Plainfield, NJ (2730 mi)

Dana was amazing and we are so grateful to her for bringing our Moesby from San Diego to New Jersey safely & happily! Thank you for helping us get her back home. ❤️

Won by HappyPetz transport LLC for $235.00
53 lbs Australian Shepherd from Fort Cavazos, TX to Charleston, MS (618 mi)

Marlee did a great job taking my dog to my family’s house, she kept me updated the entire time. I was very glad that I chose her!

Won by Roll-A-Pet,llc Roeglin for $1200.00
41 lbs Siberian Husky mix from Phoenix, AZ to Manchester, NH (2680 mi)

Very friendly, kept me updated the entire time and took care of my baby on her adventure home!

Won by TLC Travels for $488.00
6 lbs Cat from Kissimmee, FL to Brighton, CO (1851 mi)

After having a horrible experience with a different company (Cali’s Coast to Coast), I was skeptical and felt a bit uneasy about hiring another person to transport my son’s, Miss Kitty cat from Orlando to Denver. The experience was that bad but I needed to get Kitty to Denver and I just didn’t have the time to do it myself. I took a chance on TLC Travels and I am so glad I did. Traci is an amazing person who truly cares for your pet as if they are a part of her family. I realized this when I dropped Kitty off at the airport. She saw that I was nervous and worried so what did she do?? She gave me a big hug and assured me she would get Kitty safely to her destination. She kept in constant communication not only with me, but also my son. She sent pictures and videos and made sure the experience was the best possible for a pet in transport on an airplane. If you are looking for someone who will go above and beyond for you, a stranger, and your beloved pet, TLC is for you. She makes the customer feel like they are a part of her family and most of all, she genuinely cares about your pet. It’s not all about a transaction or the money, it’s about quality of service and the personal touch! Absolutely amazing!!

Won by Josephina Ceasar-Rodriguez for $175.00
13 lbs Aussie mix from Orange, TX to Houston, TX (120 mi)

Highly recommended! Josephina kept in touch every step of the way and was right on time with the pickup and delivery. She was caring and thoughtful with my puppy too. :)