CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Anoosha was excellent at all steps of the process. She is responsive and communicates clearly, she kept me informed of the timeline as she was traveling to pick up and while my cat was traveling with her, and she sent updates of their journey. She was very kind and professional in person. We were very happy with her service.
Going with Melisa was the best decision I ever made. I was so unsure and skeptical about this website, but I read through all of her ratings, and felt I could trust her. She helped us relocate our 55lb English Bulldog from CA to NJ. She sent me her route, and places she would be stopping for sleep. She sent messages daily, as well as video and pictures of my dog. I was so grateful for her service, and would absolutely recommend her to anyone looking for help getting their animal to a new location. I will also add that I was hesitant about the paying up front requirement with this website, but in our minds, the overall price was extremely reasonable compared to other price quotes we got, so we knew we just had to give it a try. I also looked the website up on the Better Business Bureau (BBB), and was pleased. Overall, we are very happy customers, she got our dog to us safe and sound, we have no complaints, and I would do it again with Melisa.
Thank you so much Carmen for helping me out with this! I was in a bind after being scammed from a previous transporter on this website and found Carmen, who picked up this job last minute and completed everything honestly and efficiently. You really helped so much, thank you!
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Good deal not to high not to low /good company responsible not like first
From the beginning he worked with me and helped ease any stress i had with shipping my beloved dog child. He’s very informative and compassionate with my dog and me. From the daily updates about time to the cute photos and compliments about my dog, i knew she was in good hands. He will call you and update you about anything and everything. He’s professional and doing the best he can to ensure a safe trip. He’s quick, honest and very friendly! I appreciate everything his company has done. I wouldn’t hesitate to book him again if i ever needed. he deserves more reviews because working with him was a breeze!! THANK YOU FOR EVERYTHING.
Melissa was wonderful! This is the first time for me using this platform, and she answered all of my questions patiently and professionally. The process was simple and efficient. Melissa followed through with everything she promised!
Smiley Brown Dog Transport was great to work with! They were willing to go as soon as they saw the post. There was no waiting or questions on if they were going. They were sharp to arrive at each location. They do prefer that each pickup be sharp like they are and ready to go. If you need an item paid for you need to be ready and make sure the person on the other side knows how to receive the payment. I would definitely trust them to bring my fur baby or an item needed again. They were very nice and trustworthy. Thank you Smiley Brown Dog Transport!
Hattie had great communication, took great care, arranged times with my boarder and his new home, I would recommend her, thank you for making this hard thing to do much easier
Letichia was great. She picked up my pups on date and time indicated. She was very accommodating when I had to change the pick-up location. Letichia was very responsive before pick up date and during the transport. I received many updates during the trip and photos/videos. Thank you, Letichia!
I highly recommend. I was so worried but they took that worry away. The amount of care was beyond what I hoped for. I can't say enough good things about them.
Jeffrey was awesome. He took great care of our puppy on his journey from Shreveport to Holiday, Florida. He sent pictures and or videos of the puppy. I not only found this to be a reputable company, but found a new friend. He took care of our puppy as if it was his own! I will rate him a 10 star service. Thank you so much.
Kept me up to date and made sure they were top priority through the whole trip. I was sent pictures and updates on them whenever they were taking breaks etc. could not be more happy. Highly recommend and would use again in the future!
Adra was amazing!! She had a few challenges that came up at the last minute that she solved immediately so our dogs could still make it to their destination. She was incredibly responsive and dependable. Our dogs loved her. We will definitely be using her again.
Great service! I recommend Melissa Transport for your pet transport needs.
Amazing people! Will definitely use Rachel and her company again!