CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
65 lbs Labrador Retriever from Germantown, MD to Seattle, WA (2720 mi)
Adam was awesome to work with in transporting our 4-year old lab/husky across the country. He was willing to meet in advance of the pickup to build a bond with our highly anxious fur baby and put any doubts we had to rest. I highly recommend Adam and hope heās available if we ever need to move again. Thank you so much, Adam, for handling our Kinako with great care!
45 lbs Labradoodle from Charleston, SC to Boulder, CO (1734 mi)
I cannot say enough good things about our experience with Devin. He was our absolute hero this past week. My brother is suffering from terminal cancer and we were desperate to find a new home for his beloved dog. He lives in SC and we live in CO. We struggled with how to get the dog (Jax) safely to Colorado without adding even more trauma to his already very confusing situation. This is where Devin came to our rescue. He picked Jax up at my brotherās house and delivered him to ours in 2 days. He stayed in touch with us the entire timeā¦both through a live gps link and through photos and videos during their journey. He provided many breaks and always made sure Jax felt comfortable and loved. This experience was simply amazing and I would recommend Devin to anyone, anytime without hesitation. Six out of five stars!
4 lbs Cat from Cave Spring, VA to Carbondale, IL (636 mi)
I had such a great experience with Goda Enterprise when they delivered my American Shorthair cat, Juliet. They were so kind and communicative the whole time, sending me constant updates and pictures during her trip, which really eased my nerves. They even traveled with a bunch of her belongings, which showed how thoughtful and caring they are. Everything went so smoothly and quickly, and it was clear they truly cared about her comfort. Iām beyond grateful for how well they handled everything. Juliet arrived safe, calm, and happy. Couldnāt recommend them enough!
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48 lbs Siberian Husky from Mount Washington, KY to Atlanta, GA (421 mi)
Stepped up and saved me last minute! Atef was quick to respond and help and his wife was just absolutely amazing.
53 lbs Australian Shepherd from Marion, VA to Charlotte, NC (174 mi)
Good communication, on time, did well with the dog.
7 lbs Yorkshire Terrier from Alpharetta, GA to Visalia, CA (2294 mi)
Emmanuel was excellent, service was great, took very good care of my puppy. He insured great detail every step of the way, route, time, and delivery. I would highly recommend his service to all my friends in need of transport. Thank you very much, your company is blessed to have a worker willing to go the extra mile to insure safety and care of precious cargo.
10 lbs Chihuahua from Rancho Cucamonga, CA to Williford, AR (1732 mi)
Sean our driver was great! Continuous update on location as we as our pet. He sent photos and videos of her though out the whole trip. He was very polite and kind. Definitely recommend him to all of my friends and colleagues. Thank you for making a stressful situation so easy!
9 lbs Australian Cattle Dog from McComb, MS to Barrington, IL (857 mi)
Amie was amazing! Communication was great and she was prompt at pickup and drop-off. She made the trip ahead of schedule and she shared updates along the way. We really appreciated her service. McCalls Australian Cattle Dogs
45 lbs Goldendoodle from Vidalia, GA to Menomonee Falls, WI (1034 mi)
Brittany did an awesome job. She sent pictures at every stop and kept us up to date the entire transport. She was perfectly on time and Dixie looked great. Awesome driver!
55 lbs American Bulldog from West Palm Beach, FL to Boston, MA (1432 mi)
Very professional, attentive, responsive and punctual. My dog made it its destination exactly when it was quoted, which made the process so much easier to go through. Highly recommend.
90 lbs Mixed Breed from Ontario, CA to Royse City, TX (1433 mi)
Had a great experience. Was able to get photos and updates along the way of my pups trip. Super professional and friendly. Helps to ease my anxiety of my girl going so far from me.
16 lbs Cat from San Diego, CA to Alexandria, LA (1665 mi)
Simply putting a great job doesn't do this family justice. The amount of communication, dedication, and the above and beyond this family went was superior and not to mention how nice they were through the whole process. If you would trust anyone with transporting your pet from one place to another this is the family you trust. They delivered our cat to our front door from California to Louisiana. Kept us up to date constantly and kept the pictures coming. There were no hidden fees. They were transparent on all fronts. 10 out of 10.
69 lbs German Shepherd Dog from Broomfield, CO to Fort Collins, CO (55 mi)
I was very satisfied with Ajt4pets! They very communicative, upfront and friendly. I would trust them with any of pets for transportation or watching. Thank you both so much for helping me with Frtiz! I really appreciate it.
13 lbs Labradoodle from Lehi, UT to Rancho Cucamonga, CA (621 mi)
Dwayne was excellent! We were so worried about not transporting our dog ourselves, but we couldn't make the timing work. We were worried that our dog would be so stressed and sad but the moment Dwayne arrived he took time to visit and chat with us. Even showed my daughter some pictures of other dogs as we were both sad to see our dog leave. We had tears and he was calm and let us say our goodbyes. Our friends texted once they received our dog from Dwayne and had nothing but positive things to say. Our dog was well taken care of and eve when she met Dwayne and got in the car her tail was wagging so happy. He talked to her and pet her to make sure she was at ease, which made us at ease. He texted updates, and was someone we felt instantly we could trust. The transition from Utah to California was smooth and we were informed the entire time! Highly recommend using them! I had read and researched other services but felt good about this one and now that we used it I highly recommend them!!
7 lbs Labradoodle from Blacksburg, SC to Florence, SC (153 mi)
Great with communication, amazing attitude, and definitely caring for the pup! We got our puppy late at night and she was very positive and easy to work with!