CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Heather was great! Reliable and trustworthy. Got my pup to his final destination on the same day. Offered updates and pictures as well. Would highly recommend!
Keith did an amazing job transporting my dog Luke over 3000 miles by car. Luke is a small dog who thinks he's a person, so he is very emotional. Keith made him feel safe and kept him happy, calm and feeling loved all the way to me. His price was more than fair, and he even brought a few personal items along with my dog for no extra charge. Highly recommend this guy if you are looking for capability and compassion at a reasonable price.
Exceptional service and communication. Delivery was prompt and we were made aware of GPS along the way. The puppy was well taken care of during transit. Would definitely use again. Thank you!
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Denny is the best! I’m moving from Tennessee to Oregon, and my arranged dog transportation had to cancel a week before the move. I was so stressed of course, but fortunately heard about this site. Denny is so kind, professional, and reasonably priced. He took care of all the arrangements, sent lots of photos and updates, and was very flexible with the drop off. He also took great care of my very old and very large doggie! I would absolutely recommend him to anyone looking for an awesome dog driver. Thanks Denny!
Fast delivery. Wonderful driver hospitality. Insured,DOT driver provided. Photo upon delivery. Well priced. Made me feel very at ease with the process. Happy I found them. Would recommend.
Aimee and Ken are the real deal...they did a great...a wonderful job transporting a cat to me...this has to take a lot of patience cause some cats don't shut up...but the little one who is 2 showed up safe and sound and very timely...you never know if the person on the other end is a scammer or not and you have to be so careful, but I paid the fee to Citizen Shipper and paid Ken and Aimee when they arrived...and this could also not have been easy cause it is right before the 4th of July weekend...Thank you both for such a great job!!!
If I could, I would give Steve 100 stars. Originally, I hired movers through another online service provider, and unfortunately they were extremely negligent and left my items in Austin, Texas while I had already moved across the country. When I connected with Steve, he agreed to help me out by driving all the way to Texas, picking up my things from the original movers, and driving all the way to New York City in a few days. He was extremely communicative throughout the entire process while also helping me understand my rights as a mover/shipper. He truly went above and beyond, and I cannot thank him enough for his kindness, selflessness, and hard work. I hope everyone comes across this review so they know to book with Steve. He's the best!
James is beyond incredible! From the start we felt so at ease with him! His communication was impeccable, timing was spot on and my yellow lab was taken care of as if she was his! Thank you so much for all of the love you gave our dog. We will for sure be using you again!
Good experience. Good updates along the way. Could be more helpful up front regarding payment policy and options.
Our experience with Hunter was really good!! Our pups got here right on time and they had so much fun on the way! Hunter took them to dog parks, scenic locations and took such good care of both of them. I highly recommend Hunter if you are looking to have your pups transported from one place to another. The entire experience was so seamless and he kept updating us about his location and how the pups are doing.
Road Trip N Transport was an amazing company to work with! They kept me up to date throughout the process and were on top of all my questions! My little guy came from Pennsylvania to my home in Kansas. They took such great care of him and made a nervous first timer very at ease!
Steve was great to work with. He hauled my 24' bowrider from SC to AZ, so it was a multi day trip. He kept in touch before the pickup and gave me updates along the way. Would highly recommend!!
Not always good with timeliness. Took 3 hours longer to meet than planned. Very good with puppy updates, pictures/videos, and good animal care. They did not mention that harness from the breeder had been lost, no bed or toy (both which I requested and transport agreed on) had been purchased, or that the toy provided by the breeder had been destroyed by the puppy and subsequently thrown out (I understand tossing it, but I would have bought another had I known). They did give him a spare toy to keep. Overall, not bad, but could use a little more effort in some aspects.
I was super nervous using the citizenshipper service for the first time. Took a little bit of time vetting options and ended up landing on Monica and Randy (Trail Tails). They were easy to communicate with prior to the trip which settled my nerves a bit and they ended up taking very good care of my fur baby, Sol (medium sized lab)! Provided updates and pictures every few hours. I would definitely use their service again if there is a future need. Highly recommend.
This is the first time using this type of transfer service for our pet, and it was a wonderful experience. Sue did everything right and it was a smooth transition. I would recommend countrywide care Pet Transport service.