CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
21 lbs Golden Doodle from San Antonio, TX to Madison, AL (949 mi)
11 Dec 2025 - Thank you, Thank youâŚ. Initially I was worried but once I recâd the first phone call Rick to confirm my reservation and to go over details, all of my worried disappeared. I was kept informed and with pictures from the time my little Coby was picked up in SA through out his 24 hr journey to his drop off in Madison AL. I would Not hesitate to use MPTransport againâŚ. Thank you so much for making this trip calm free and pleasant for me and Coby.
16 lbs Cat from West Carrollton, OH to Sherwood, OR (2405 mi)
They did a wonderful job transporting our elderly cat from Ohio to Oregon in 3 days. Constant communication, frequent photos and GPS tracking. Would 100% use again in a heartbeat.
6 lbs Chihuahua from Seattle, WA to Roundup, MT (792 mi)
They did a wonderful job! Great communication!
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76 lbs Labrador Retriever from Hinckley, OH to Big Arm, MT (2000 mi)
Melisa is a wonderful transporter and very conscientious person. She transported my Eli from Ohio to Montana. I receiving pictures and videos twice per day. The SUV was spacious and Eli had the entire seat to lay down in. Eli traveled without being in a cage. I hope to use Melisa again in the future.
75 lbs Golden Retriever from Zephyrhills, FL to Land O' Lakes, FL (30 mi)
Very nice and friendly. Really enjoyed my experience!
33 lbs Pembroke Welsh Corgi from Wichita, KS to Pearl, MS (709 mi)
They took great care of our pup and gave us timely updates throughout the journey! Highly recommend their services!
90 lbs Golden Retriever from Columbus, GA to Lancaster, NY (997 mi)
Incredible service and communication throughout the trip. I would recommend C.J. to anyone looking for pet transportation.
78 lbs Mixed Breed from Dallas, TX to Boise, ID (1703 mi)
WOW! What an amazing experience we had with Mom's Pet Transport. I had found a dog in Dallas that needed to get to his new adopters in Boise, Idaho. We found Mom's and got a call from Bonnie and I immediately knew this was the right person to be trusted with precious cargo. She handled the process with professionalism, efficiency and most of all LOVE & KINDNESS. All while I knew for a fact she had the dog's safety and comfort top of mind. I was nervous that the newly stray dog was going to be a runaway hazard and she went through great lengths to ensure his safety... even stopping at the store and buying him a safety clip for the car. These ladies are top-tier in safety, dog love and driving. Thank you Bonnie for helping us get this baby to his new home!!
7 lbs Pekingese from Mountain View, MO to Castlewood, VA (656 mi)
Thank you for bringing our precious baby boy to us and keeping me updated along the way!
3 lbs Labrador Retriever from Dallas, TX to Harlingen, TX (550 mi)
Was a great experience, he sent updates the whole trip. Would have no problem recommending him.
35 lbs Doberman Pinscher from Bluffton, SC to Dallas, TX (1052 mi)
I had an amazing experience with my puppy transporter. He gave frequent, detailed updates throughout the entire trip â including when he fed her, walked her, and anytime they took a break. My puppy came from a previous home with very little training, and he proactively gave me helpful âheads-upsâ about her habits and things to watch for, which I really appreciated. He also noticed she wasnât leash trained and took extra precautions to keep her safe, even adding a secondary leash around her lower body to make sure she couldnât slip out or run off. His care, patience, and attention to detail were outstanding. On top of that, his pricing was the best and most reasonable I found. Overall, fantastic service. I highly recommend him to anyone looking for safe, reliable, and thoughtful pet transport!
Racing Bikes from Calabasas, CA to Lake Stevens, WA (1172 mi)
What a fantastic service. The owner arrived on time and fully prepared to load, secure and transport in an enclosed trailer three valuable motorcycles from Los Angeles to Seattle on an expedited basis. He kept me in. Instant contact on the long drive and arrived exactly as promised. Load out took 15 minutes and everything was delivered in pristine condition. Absolutely great service and at a very good prices would use and recommend owner Brandon and NCR to anyone needing transport services.
11 lbs Italian Greyhound from Naples, FL to Garden City, NY (1308 mi)
Jennifer was great. Communication was perfect. Always updating me the whole way. And sending me pictures! If I need this service again I will be using her forsure! It was a great first time experience!
13 lbs Cat from Kenton, OH to Virginia Beach, VA (635 mi)
First time experience was smooth, communication with the team was great, prompt and efficient service given. My babies were delivered safely and are doing great in the new house. We appreciate the kindness of Tommy and Veronica.
85 lbs Labrador Retriever from Lakewood, WA to Alexandria, VA (2803 mi)
Great communication throughout the journey for my dog and fully equipped to handle the job! Made it from WA to DC in 6 days!