CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
30 lbs Bernedoodle from Sarasota, FL to Austin, TX (1199 mi)
Omer was amazing. My dog when away often does not eat, and he literally hand fed her. He went above and beyond, keeping us updated every step of the way and getting in early as well. Could not recommend more highly.
18 lbs Miniature Pinscher from St. Petersburg, FL to Brunswick, ME (1486 mi)
Our pup was delivered as promised! The driver and the Fetch & Fly Transport LLC team was very communicative every step of the way, providing updates and pictures along the route. I highly recommend this transport company.
7 lbs American bullys from Chesapeake, VA to Pompton Lakes, NJ (376 mi)
We could not have chosen a more loving puppy transporter then Arne. He was straight forward and punctual, He provided us with updates along the way and videos of our little ones so that we knew they were in good hands the whole trip. It was our first time ever using CS. So we weren't sure who to choose, But in the end I'm happy we chose Arne. He brought joy to my family this holiday. ā¤ļø what else can I say? Great guy with a heart of gold!
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30 lbs Husky/german shepherd from Orange, MA to Whiteville, NC (793 mi)
Started out great , lowered their price ... seemed kind ... but then Communication was very poor once the job was accept . Was told dog would arrive @ 5 pm an didn't arrive until midnight , I canceled an appointment thinking they'd be there for 5 pm for my grandsons speech. Was never informed my new fur baby would be traveling with other pets . ( they said each pet had to be up to date on shots but yet they never reviewed any paperwork let alone take paper work from the original pick up location . ) it took 3 days for my pet to be delivered . Then when my pet was delivered his bed was not delivered with him or any food or food bowls or toys that I know where shipped with my fur baby. Very dissatisfied with the overall service ! Yes they did transport my fur baby but I feel they should have refunded me his bed bowls food an toys ! I do not support or recommend service š
85 lbs Doberman Pinscher from Boyd, TX to Greenville, SC (985 mi)
Robbie was excellent. He communicates very well and responds quickly. We were a bit nervous about transporting a dog such as long way but he made us feel calm about the situation. Our dog arrived healthy and seemed comfortable with Robbie. The payment process feels risky as it requires trust but Robbie was very honest and great to do business with. We will definitely use him again if we ever need to.
20 lbs Rottweiler from Salem, OH to West Allis, WI (488 mi)
Danielle did an excellent job of caring for our Rottweiler puppy. They kept their promises. They were exactly on time. They were excellent at communicating with us the whole time. They took very good care to keep the puppy healthy. I would highly recommend working with Paws N Us transport. Thank-you so much!
20 lbs Rottweiler from Salem, OH to Middletown, DE (371 mi)
Rose arrived on time and kept every promise. She did a delightful job of taking good care of our puppy. Rose communicated well. She was gentle and caring and pleasant to relate to. I would highly recommend working with Rose.
20 lbs Tibetan Mastiff from Valley Center, CA to Florissant, CO (1086 mi)
She was absolutely wonderful! She took excellent care of my pups, kept me well-informed throughout the entire trip, and communicated clearly and consistently. I felt completely at ease knowing my pups were in such good hands. I would highly recommend her to anyone needing pet transport.
73 lbs Golden Retriever from Melbourne, FL to SeaTac, WA (3194 mi)
Absolutely phenomenal. He was immediately available for a very reasonable rate. He made sure he made all deadlines in getting my dog to the other side of the country quickly and safely. He sent me frequent updates with pictures, videos, and where he was at on the road. Absolutely would use him again and again. If you use his services, he will not disappoint.
20 lbs Cat from San Mateo, CA to Truckee, CA (205 mi)
Howard did a great job start to finish - very nice, on time, reliable and efficient!
26 lbs French Bulldog from Torrance, CA to Overland Park, KS (1642 mi)
Paul couldnāt have been more professional, communicative, and considerate in helping us transport our pet dog. Paul provided constant updates throughout the trip and treated our dog as if it were his own. Everything went as planned.
55 lbs Boxe from North Chili, NY to Fort White, FL (1179 mi)
Del was amazing! She literally drove through a snow storm to save Rosie from euthanasia. We received updates and photos as she went along from NY all the way to Florida. We cannot recommend her enough and will absolutely utilize her again should we ever need to.
10 lbs Miniature Bull Terrier from Port Charlotte, FL to Timonium, MD (1043 mi)
I couldnāt be happier with this experience. I hired him literally the night before pickup, and he still went above and beyond. He picked my dog up in Florida and brought her to me in Baltimore, and she arrived happy, healthy, and clearly well taken care of. He checked in with me during the drive and sent photos, which I really appreciated. I felt completely at ease the whole time. I would 100% recommend him to anyone needing pet transport.
19 lbs Cat from Spokane, WA to Bellingham, WA (362 mi)
Great service! Ryan was on-time, very communicative, & our 3 cats made it home safe & sound. Highly recommend his service.
15 lbs Australian Cattle Dog from Fayetteville, GA to Fayetteville, AR (710 mi)
Puppy Trails 2 U did an amazing job with my puppy! They were early with delivery, and kept me updated on the way. Very happy with everything!!