CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
73 lbs Australian Cattle Dog from Athens, OH to Martinsville, VA (308 mi)
The team at La Familia was absolutely superb! They were caring, professional and extremely kind. I’m sure my pets enjoyed the journey. They arrived well rested and ready for their new home. I recommend La Familia very highly! Awesome experience! 🌟🌟🌟🌟🌟
75 lbs Labrador Retriever from Council Bluffs, IA to Richlands, NC (1334 mi)
Our dog was dehydrated! Drank over 2 gallons of water right after drop off! I understand the stress of travel causing him not eating which he looked like he was undernourished! But drinking water will come naturally Not happy !
6 lbs Chihuahua from Tuscola, IL to South Ogden, UT (1379 mi)
They got my girl here quickly and safely and I was updated several times during the drive
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3 lbs Cat from River Bottom, OK to Missoula, MT (1649 mi)
Traci was fantastic, kind, and caring. Got my twin tuxedos boys and I’m so very happy.
45 lbs Bulldog from Chicago, IL to Fort Lauderdale, FL (1398 mi)
The best service ever! Literally got updates with pictures every few hours and communication was great. Definitely worth the price!
24 lbs mutt from San Diego, CA to Cleveland, OH (2409 mi)
It was the best experience I could’ve asked for! Can’t recommend him enough!
5 lbs French Bulldog from Marquez, TX to Newnan, GA (776 mi)
Highly recommend, great communication. I would definitely use again
100 lbs Cane Corso from Nolanville, TX to El Paso, TX (619 mi)
He did a outstanding job taking care of my dog I’m so grateful for him being able to drive my dog all the way to me I highly recommend him he got my approval ❤️
106 lbs German Shepherd Dog from Auburn, AL to Fort Worth, TX (740 mi)
Paul was absolutely wonderful! Great with communications. I was confident that our sweet Titus was in capable hands. Thank you so much!
3 lbs Toy Aussie from Cincinnati, OH to Marilla, NY (443 mi)
A very lovely young lady she made sure to tell me when she arrived and picked up my puppy. She gave me many updates from the road. She did stop and let the puppy go potty which she sent me pictures of. She gave me a GPS update of where she was at when she stopped for gas. She let me know all in all. I had a great experience with her recommend highly if you need somebody to transport, Dawn Hall
All other items from Winter Garden, FL to Austin, TX (1132 mi)
I am satisfied. He was very professional, kept me updated, responsive, and great with way her!
9 lbs Standard Poodle from Ney, OH to Monmouth, ME (967 mi)
Super great communication throughout the trip including pictures. Super nice and always answering when texted.
Pets and Animals from Brandon, SD to Huntington, NY (1392 mi)
Stephanie goes above and beyond just transporting your pets safely! She makes sure they are well fed and cleaned throughout the trip and updates you frequently with photos and gps location information. A true animal lover and an incredible transporter! She safely transported my holland lop baby bunnies from S Dakota to NY! Her timing was incredible and I could not have asked for a better person to have safely driven my bunnies and with the best care.
3 lbs Yorkshire Terrier from Charleston, WV to Philadelphia, PA (456 mi)
Driver was courteous and informative, time was delayed due to bad weather due to no fault of the service. They texted me promptly and was well aware of where they were and estimate of arrival times. Pup was delivered safely and will taken care of. I would highly recommend using this service again and to anyone needing a pet driver service
40 lbs Standard Poodle from Grand Rapids, MI to Midland, TX (1368 mi)
Received our beautiful addition much quicker than quoted. Delivery went smooth and efficiently with updates on the journey to us. Will use them again should there be a need!