CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
90 lbs Goldendoodle from Belmont, NC to Windham, NH (925 mi)
Jacob did a great job and the dog was delivered promptly
31 lbs Pu from Glendale Heights, IL to Fort Myers, FL (1352 mi)
Perfect!🤩
60 lbs Labrador Retriever from Ramona, CA to Pendleton, SC (2269 mi)
Great service, good communication. Over all satisfied with this transport of my rescue dog 🐾
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10 lbs Labrador Retriever from Apple Creek, OH to Buffalo, NY (246 mi)
Absolutely five star service. I’m thrilled to have had Heidi bring home our beautiful pup. Highly recommend her service. She’s communicative, caring, precise with time. Heidi, is top notch and from beginning to end will deliver with love and joy. Thank you, Heidi ♥️
60 lbs Mixed Breed from Eugene, OR to Medford, MA (3121 mi)
Paul was terrific and really helped us to feel completely comfortable moving our family pet from Oregon to Massachusetts. We of course like any pet owner had concerns about handing off our beloved dog to someone who would be ferrying the pet a few thousand miles in a few days. Paul was terrific. He answered all our questions throughout the process and assured us that he was the right person for the job. We were delighted with his communication and the updates (including pictures) he sent throughout the journey. Our dog arrived safely, in great shape and we were beyond thrilled that we entrusted Paul with our pet. Only hope he got to see the Bruins in Boston at the end of the trip to the East Coast. :-)
42 lbs American Pit Bull from Ellenwood, GA to Fruita, CO (1665 mi)
I would definitely use Russ again. He kept in touch at every step from the day I hired him until he delivered my dog. We had a few things happen with the shelter getting him the dog, but he was patient and the ladies on the other end appreciated him, too. I live in Colorado and the dog was in Georgia, so he had to do a lot of driving. He spent 3 nights on the road in motels with my dog, too. He went above and beyond with everything and I totally trusted him. I would recommend him in a heart beat. He loves dogs and what he does and it shows.
50 lbs Treeing Walker Coonhound from Seattle, WA to SeaTac, WA (14 mi)
Great from start to finish ! Even with my changed to flights she was still able to help me so grateful to safe & sound
20 lbs Siberian Husky from Aguanga, CA to Lakewood, CO (1035 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
84 lbs Cane Corso from Toledo, OH to Queens, NY (580 mi)
I am extremely satisfied with the transportation service provided. The driver demonstrated a high level of professionalism, consistently providing photo updates of my pets upon pickup and prior to departure. Real-time tracking updates were also provided, ensuring constant awareness of their location. Communication was excellent, with additional photos shared throughout the journey. The driver was punctual for both pickup and drop-off, prioritizing the safety and comfort of my pets. They arrived home visibly excited and content. I wholeheartedly recommend this service to others.
4 lbs Shih Tzu from Fort Lauderdale, FL to Cincinnati, OH (1092 mi)
Amazing! Great guys to work. Don’t hesitate to use this driver. Excellent care and love of the dogs!! Will use again!
15 lbs Mixed Breed from Destin, FL to Machiasport, ME (1710 mi)
Sabrina was very professional! She brought our 10 week old mastador from Pensacola, FL all the way to Washington County, ME. She updated us about every 4 hours with pictures and videos. She also arrived a few hours earlier then expected! I can’t recommend her enough!!
16 lbs Patterdale from Asheville, NC to Springfield, IL (671 mi)
Great job, good communication, friendly. Kept things easy and me up to date the entire trip. Thank you
6 lbs Chihuahua from San Diego, CA to Ft. Liberty, NC (2565 mi)
Awesome service, especially considering they were working with a furry friend. Had food and water, and even took the dog out for some fresh air in a safe gated environment. Frequent updates throughout the trip, extremely satisfied.
27 lbs Labradoodle from Suwanee, GA to Lake City, FL (321 mi)
Monique went above and beyond to get our new puppy to us safely. She was early to pick him up, kept in contact the whole time and sent pictures. I 100% recommend her and will use her again in the future!
58 lbs Labrador Retriever from San Antonio, TX to Groton, CT (1971 mi)
It was a pleasure working with Robbie. We were a little nervous to get this process going of getting Luna from one state to the other. She is not a big fan of car rides and we knew this process was going to be not only hard for her but for us too. However, Robbie made this process very easy for all of us. Robbie sent videos and pictures of Luna always looking happy and calm which gave us a sense of relief. He updated us throughout the trip and we had a google maps location going. I would recommend Robbie to anyone that needs to get a pet transported. He made a process that we thought was going to be so stressful so easy and smooth.