CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
50 lbs Alaskan Malamute from Ventura, CA to Tallahassee, FL (2327 mi)
Jorge was an angel sent to us in our time of need. We had a family emergency and were in a state of panic. After meeting with him and then getting our dogs from him after their drive from CA to FL he was the best choice. So knowledgeable, kind, caring and flexible. Truly a blessing! Words can't describe our thankfulness, but Thank You Jorge!
6 lbs Cat from Long Beach, CA to Santa Rosa, CA (447 mi)
I give Amanda 100 stars. She transported a medically compromised and fragile kitten on an 8 hour journey. She kept me updated on her arrival to pick up and updated me constantly during the transport sending me pictures and text. Our kittenâs comfort and safety was her only concern. She was not the cheapest but you get what you pay for. She was able to do the transport on very short notice during a holiday week for a shelter kitten who desperately needed to go to a rescue organization. Update: He is thriving! Not only would I not would not hesitate to use her again, I wouldnât use anyone else!
Cars and Light Trucks from King, NC to Fischer, TX (1361 mi)
My contractor was amazing. Payment was a battle. Make sure you know what payment they take. My car arrived perfectly and very fast.
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65 lbs Siberian Husky from Bend, OR to Portland, OR (159 mi)
Patty is great! She is friendly, punctual and professional. Definitely recommend her.
31 lbs Staffordshire Bull Terrier from Austin, TX to Bellingham, WA (2332 mi)
I took a chance on Ryan, Iâd never heard of this company and I was rescuing a dog minutes away from being euthanized. I live in Canada and Ryan brought the pup all the way from Texas to Seattle for me so I could give her a safe place to land. Ryan sent me photos and videos of her every stop he made, heâs so friendly and loves dogs. He updated me on her progress and showed videos of her eating and drinking which is so important during long transport. I would not have been able to save this puppy without Ryanâs help. Cannot recommend enough.
15 lbs Chihuahua from Fayetteville, AR to San Luis Obispo, CA (1706 mi)
I was real nervous paying strangers to transport Clementine, but Tray was great! His service is legit, and he sent periodic updates and pics during the drive and delivered little Clem healthy and happy. :-)
16 lbs Cat from Orangevale, CA to Medford, NJ (2797 mi)
Got him there safely! Sent picture updates to let me know he was ok and they also had gps tracking which gave me peace of mind!!
47 lbs Mixed Breed from Denver, CO to Orange, CT (1843 mi)
My first time using a pet transport and I was a little reluctant, but MK Transport did everything they promised and were even flexible with my schedule. My shepherd arrived to his 1,800 mile destination happy and healthy. Right before Christmas. Well done!
43 lbs Border Collie from Henderson, NV to Tampa, FL (2411 mi)
Great job
60 lbs German Shepherd Dog from San Clemente, CA to Kissimmee, FL (2506 mi)
Great work with the dog kept us updated the whole way definitely recommend
12 lbs Australian Shepherd from Houston, TX to Rockwall, TX (248 mi)
DeAudry was absolutely amazing. She called and introduced herself and answered every question I had. She also communicated with me several times before the date of pick up. She kept me informed the entire way by sending pictures, messages and GPS but to add to all of this. When she made it here i was late getting back because we wanted to surprise the family and I was jumping thru hoops so my kids didnât find out and had to ru band get stuff go accommodate the puppy at the last minute. As a result, i was 40 minutes outside of town. She waited for me to get here and she wouldnât take any extra money i offered for waiting. She got out and introduced herself, she was warm and kind and very helpful with a few things i didnât even think to ask. She played in the front with us for awhile and helped me adjust him which was her going above and beyond and she is passionate to do as person and an Army Veteran. I will use her services again I would recommend her to anyone needing someone depending, honest, in it for the love of animals because she could have overcharged but she didnât. She was fair. She is a kind and genuine person.
Cruising Bikes / Choppers from Poteau, OK to Lexington, SC (899 mi)
Fast feedback through the shipment, simply the best company I have shipped with and I have used several.
34 lbs Treeing Walker Coonhound from Idaho Falls, ID to Samson, AL (2052 mi)
Very happy with the service provided by this transport company! The driver was very courteous and kept me well informed of the progress of the trip and of my pets well being during the trip! Would definitely recommend them!
25 lbs Puggle from Los Angeles, CA to Mobile, AL (2014 mi)
Y'ALL! Stop searching! You've found a phenomenal team for pet transport, and you won't find a better one! They drove my puggle, Tasz, from LA, CA to Mobile, AL without losing their sanity. lol! Not only are they extremely efficient, but they're also incredibly compassionate towards the pets entrusted to them. They stay in constant contact with you throughout the entire trip and send pictures and videos of your baby while walking, eating, resting, etc. You won't have anything to worry about with their care since they communicate everything with y'all for the duration of their drive. Any questions that pop into your mind, ask them. They respond with so much kindness, thoughtfulness, and grace -- no matter how annoying you may be. lol!! Their lower prices truly help during this time of the outrageous rise in prices for everything else. Like I said earlier, stop looking! You have definitely found a fantastic team to bring your baby to you! (Roll Tide!) ~SMM
12 lbs Boxer from Reagan, TN to Kings Park, NY (1056 mi)
Absolutely a five star experience. Professionalism defined. They took a last minute job for me two days before Christmas and delivered just as they said. I was nervous because there are a lot of scammers and I was concerned about not getting good service or any at all. When I finally spoke to Melo I was relaxed and reassured. Very good people. Very professional. Very knowledgeable. I am very satisfied. The puppy arrived safe and sound and I couldnât be happier. They went through a lot to make sure my kids had a puppy on Christmas Day. I will definitely be calling them again for service if I need another one. I will also be recommending them to any breeder I speak with. The best service Iâve had and this isnât my first experience.