CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
45 lbs Border Collie from Centerville, WA to Cody, WY (865 mi)
This was my first time using them for transport, and it was great! Communication and expectations were clear. Everything went smoothly and was easy.
70 lbs Pyrenean Shepherd from Berea, KY to Portland, OR (2423 mi)
Patty was great pickup to delivery. She replied to messages, sent photos, and sent gps links to show her progress along the way. It was obvious that she cared about animals. I would highly recommend. She also gave us a fair price compared to other quotes. Thank you so much!
Pets and Animals from Charlotte, NC to Verona, NY (760 mi)
Jacob went above and beyond to ensure timely communication and put us at ease during transport. Jacob was very punctual and everything was on time, even a bit early. We recommend Jacob for anyone needing pet transport in the Charlotte, North Carolina area.
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10 lbs Cat from Boston, MA to Santa Clara, CA (3141 mi)
They transfered my cat Charming very smoothly and timely. They took good care of him. Very professional and caring!
11 lbs Dachshund from Frankfort, NY to Orlando, FL (1242 mi)
She is the absolute best! She drove down from Maine to New York to Orlando to drop off my dachshund, and I couldnât think her enough! Thank you, Natalie! -Marissa
45 lbs Giant Schnauzer from Emmett, ID to Downey, CA (924 mi)
Excellent communication. Location sharing and update photos were great. I watched our little puppy travel from Idaho to SoCal in a straight shot. I would highly recommend using Natalia.
20 lbs Miniature American Shepherd from Clinton, MO to Canton, NY (1237 mi)
Jared is the greatest guy! You can tell that he loves spending time with the dogs. Despite the crazy weather, he kept us informed of any delays and his anticipated arrival time. He made an extra effort to arrange his travel to include dog parks along the way. He was flexible with our schedule, which we greatly appreciated. We were under a tight budget and the price was much more reasonable than other offers I received. I would definitely recommend him.
80 lbs Pitt Bull Terrier from Philadelphia, PA to Kailua-Kona, HI (4889 mi)
Tricia is flexible to work with, we have a little fuzzy in the process of getting fly certificate but everything works out fine. The trip to hawaii, the total flights are 3. 3 take off and 3 landing. So make sure your pet is in good health and ready to fly. Overall, I am so happy I my dogs landing safely. I would recommend Tricia if you donât have time and tight on schedule đ
4 lbs Havapoo from Atglen, PA to Wilmington, NC (477 mi)
Very prompt and efficient delivery of my new puppy. The driver kept me informed all throughout the trip of how it was going which I greatly appreciated. They were also able to provide me with same day shipping. It was truly a wonderful experience and I highly recommend their services.
60 lbs Labrador Retriever from Gainesville, FL to Orem, UT (2229 mi)
Great communication, sent frequent updates with pictures. Took amazing care of our fur baby! Highly recommend
1.5 lbs Yorkshire Terrier from Denver, CO to Redwood City, CA (1269 mi)
Service was amazing , great people , great communication and updates , fast and smooth . Would recommend to anyone 10/10
12 lbs Morkipoo from Southlake, TX to Bolingbrook, IL (931 mi)
The entire process from start to finish was seamless. I never had to worry about anything and Genia answered all of my many questions promptly. It just made me feel comfortable and assured me that I had chosen the best way to transport my puppy. I couldnât have asked for a better person than Genia to deliver my precious Lulu.
Pets and Animals from New York, NY to Atlanta, GA (882 mi)
Brittany was amazing!!! She was very transparent and very communicative. I was having such anxiety with my babies traveling from New York City to Atlanta ga, but when I tell you she made this trip so easy for me mentally. I truly appreciate her and will recommend her 1000 times over!!! If youâre looking for transportation service for your animals she is definitely your best choice!!thank you again Brittany!
31 lbs Beagle from Marshall, NC to Columbia, MO (700 mi)
"Marissa was absolutely incredible! She transported my beagle from North Carolina to Missouri overnight, and I couldn't have asked for a better experience. She provided regular updates, arrived right on schedule, and most importantly, took such great care of my pup. Itâs clear she truly loves animals. If you need a reliable and caring transporter, Marissa is the one to call!
70 lbs Giant Schnauzer from Tempe, AZ to Lynchburg, VA (2120 mi)
Rita is absolutely the best! We seriously couldnât have asked for better! I was so nervous to send my dog off and she made the process so easy and reassuring! She updates the whole way with pictures and videos and got him to us in less than 2 days when it was a 36 hour drive! She is absolutely amazing! If you are ever in need of shipping your dog, use Rita! I promise you wonât regret it!