CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Trista was amazing! She made sure to share coco’s update with pictures and GPS.
He was on time. Communicative. He delivered a dog from my house to ND. 3 days in transit. The reason for the 3 stars was because the other person said dog was limping (which he wasnt when he left my house) then I guess David told her I yanked him by his foot which wasnt true at all. Very upsetting that he would say that.
Amazing. They delivered both my Poms amazing and with care. I wish I did this review sooner because they deserve it! Greatly appreciate how much they care about the pets.
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Best people I’ve worked with on shipping my Dogo Argentino mastiffs around the United States.
My puppy was well taken care of , the entire ride from NY to GA .. good communication and updates frequently.. I was able to track the location continuously, and got picture updates .. 10/10 recommend shipping animals with this company
John was amazing. His communication was impeccable and he was able to fulfill my request in 2 days. He transported my 90 pound German Shepherd from California to Michigan with ease. John provided updates and photos along the way. I would definitely use him again and would highly recommend him to anyone looking.
Allyn was great when transporting my puppy to Louisiana. Sent multiple messages checking in along the trip and when they arrived safely. Would highly recommend and use again.
Took 2 weeks for my dog to arrive when was told 3-5 days. Was told many excuses when I just wanted my dog with us.
Well done! No issues, excellent communication, quick delivery. Highly recommend.
Dale is incredible. He is a true professional and went completely out of the way to help me. The original pick up was in Baltimore and within less than a week, we had to change it to San Diego and he gladly made it happen. He cared for my pups and they are acting normal as could be. Thank you Dale for making this stressful time a terrific experience.
This company was great from the moment we inquired about shipping our boys. We originally wanted to fly our boys but in Arizona they have a no fly rule in May because it was so hot. We didn't know what to do and had never done anything like this before, but boss ladii bulliez came to our rescue. They even put up with our stubborn husky mix for about 4days! They are a God send and we appreciate them so much. if you are looking for quality shipping if your fur babies please go to them. They keep in contact with you every step of the way. They are kind, courteous, and allow tracking for your babies. They were so amazing!
We are a non-profit animal rescue. Needed someone urgently to assist with our legs via Doobert. Responded quickly. They were great - handled the situation well despite not knowing the platform. Worked with our team to meet up with other volunteers. Great communication during transport.
Whitney was ABSOLUTELY WONDERFUL! She was able to accommodate a typo date mishap and bring our "son" to us two days earlier. She sent us pictures all along the way which help ease our worries as this is the first time transporting him. I will ALWAYS go to her if I need Snupey transported and will recommend her to all my friends and colleagues! THANK YOU THANK YOU THANK YOU!
JaJa had quick response time and was able to reassure me of his services Unfortunately the air conditioning for the vehicle my dog was supposed to be transported in went out so our transport was cancelled but JaJa was professional in handling the cancellation and notifying me of the situation and putting my pets health first and I’m sure had we been able to experience his services it would have been great . Sad it didn’t work out .
I was very satisfied with Kim’s service. She was very transparent the whole trip. I felt like she treated my dog like her own pet. Great service and even better price. So make sure to leave her a good tip too lol.