CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
AMAZING SERVICE!!! Had a family emergency and need a dog picked up same day and she drove through the night to be there for pick up. Picked him up and went straight to me. She is extremely fast, efficient, and very nice to the animals. I definitely recommend her!!
Esmeralda did an amazing job of getting my girl home! She was a friendly and professional communicator and I had access to her location every step of the way. Tons of photos and videos were also sent to me the entire time. HIGHLY recommend!!!
Gina was fantastic. She took great care of my dog, gave him multiple breaks per day to stretch his legs and run around, and kept him cool and comfortable while on the road. She sent regular messages with photos and kept us updated about her progress throughout the trip. I would love to work with her again on any future trips.
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Robert was amazing, kind, friendly and clearly was an animal lover . He got our dog to Atlanta safely and kept us updated the entire time. If you are looking for a good transport for your animal call Robert…. thank you for getting her there safely
David was awesome with my pup, picked up at the pre arraigned time, kept me updated while in transit and delivered on time! Will use again.
Smooth, good communication and no damage. I'm happy with the experience.
22Mohawks would recommend Adam’s services to anyone! Not only was his pricing affordable, he polite and kind. Adam gave us updates through out his trip. We were extremely pleased! Thank you Adam!
The Driver was really professional and got here really fast. He picked up our Luna from San Diego on 4 July morning and delivered her to our doorstep in Maryland on 7 July evening. The driver stayed in contact and provided photos of Luna's cross-country travel. We are very pleased with this service.
Super straightforward—I haven’t ever used a service like this and it couldn’t have gone more smoothly.10/10.
I recently used the services of the dog transporter company and had a fantastic experience. From the moment I contacted Donna's 5 Star Private Pet Transportation to the day my dog was safely delivered, the whole process was smooth and hassle-free. First of all, the customer service was exceptional. Donna was friendly, professional, and always available to answer my questions and concerns. Donna provided clear instructions on how to prepare my dog for transport and made sure I had all the necessary equipment in order. The transport itself was well-organized and efficient. She picked up our dog promptly on the scheduled day and kept me updated on the journey. I was relieved to receive regular updates and photos of my dog during the trip, which gave me peace of mind knowing that he was in good hands. Upon delivery, our dog arrived happy and healthy. Donna took great care of him during the journey, ensuring that he had food, water, and regular bathroom breaks. Overall, I cannot recommend Donnas 5th Star Private Pet Transportation company enough. Her customer service, organization, and attention to detail were outstanding. If you're looking for a reliable and trustworthy dog transport service, look no further. I will definitely be using Donnas services again in the future. Barney says Hi :)
Barbara is such a wonderful person and did a great job with delivering my cat to me! Fed my kitten and kept her safe! I truly believe that she’s doing this for the love of animals. She is LEGIT, followed ETA, kept us updated, proficient with airport customs and most of all she pointed us to a broker we urgently needed (she went extra miles for us). We are grateful for her service. 👏 👏 👏
I would have liked to give a great review because Driver Sounded very nice and all but canceled due to car trouble and only found out when I texted late evening to confirm and if that’s not bad not getting refund makes it worse so I couldn’t rebook and that’s just made it a worse experience no refund from the driver which asked for half before coming up and no refund from the company itself for the service is soo unfair😒
Absolutely satisfied! Our pups were pampered by Angela and Tim. We were given updates and pictures of their journey. Transport arrived right on time! Would definitely recommend this transport to anyone looking for a transport.
Very good communication. Item was delivered in perfect condition. Thank you.
Hector is amazing! He took care of loading everything and got my belongings safely and quickly to the destination! I would recommend him to anyone looking for help with moving!