CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
125 lbs Great Dane from Farmers Branch, TX to Morristown, NJ (1538 mi)
Haley did a great job delivering Zora. She was very communicative, made zora comfortable, and was just overall very welcoming. 10/10 will book everytime!
22 lbs Cavapoo from St. Louis Park, MN to Middletown, CT (1300 mi)
Thom was wonderful! He was so caring and responsible and responsive. I would use him many times again.
Cars and Light Trucks from Tualatin, OR to Greenfield, IN (2273 mi)
Mike has been a great help and the communication was awesome. Thank you for letting this happen. For the Carrier that was booked, Vladimir and Bryan had great communication also and timely updates on status of transport.
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15 lbs Cat from Rohnert Park, CA to Hutchinson, KS (1757 mi)
Was unable to complete task
2 lbs Chihuahua from Isanti, MN to Columbia, KY (881 mi)
Wonderful service.
20 lbs Goldendoodle from Maumelle, AR to Birmingham, AL (381 mi)
I had a great experience with Linda and her daughter! She communicated during the entire journey. She was very kind, and Milo was taken care of during the journey. I highly recommend using Linda!
4 lbs Pomeranian from Eden, NC to Sellersville, PA (460 mi)
They did a great job getting our tiny pomeranian pup to us safely…they delivered him to our door step in Pennsylvania (from Eden, NC). I greatly appreciated the messages I received during their trip and travel updates.
30 lbs Cat from Delta, PA to Lawton, OK (1414 mi)
I cannot thank Robbie enough. He transported all 4 of my furry babies from Pennsylvania to TX in just a few days. Even through yuck weather. He updated me multiple times a day on their trip and I was able to view the GPS location the entire time. He made my animals feel less stressed about this journey. We had a slight change in delivery location and Robbie didn’t hesitate to accommodate us. Just a kind man who does an amazing job with animals. He became a safe space for them the entire way. I would recommend Robbie out of anyone I’ve ever used for animal transport. We will use him again every time!
1 lbs Poodle from Oklahoma City, OK to Atlanta, GA (850 mi)
Robert delivered my puppy safely- keep me updated on ETA. I would definitely use Robert again.
23 lbs Boston Terrier from New Hope, PA to Richmond Hill, GA (767 mi)
I am so grateful for Papi’s Furry Friends and cannot say enough good things about this pet transport service They handled my doggies with so much care and kindness, and I know my pets were comfortable. You can tell they truly treat pets like family and how passionate they are about animals. I loved the regular updates and photos as it gave me so much peace of mind. I felt at ease the entire time knowing my doggies were in good hands. Everything went smoothly, and my pet arrived happy and stress-free. I have used other transport services and trust me, this is the company to use!!
17 lbs Cat from Independence, MO to Warner Robins, GA (896 mi)
⭐️⭐️⭐️⭐️⭐️ Heather was absolutely amazing transporting my cats from Independence, MO to Warner Robins, GA, even through a snowstorm. She was professional, caring, and kept me updated the entire trip. My cats arrived safe, calm, and well cared for. You can tell she truly loves animals and treats them like her own. I would highly recommend Heather to anyone needing a trustworthy pet transporter! 🐾
40 lbs Boxer from Oxon Hill, MD to Winter Haven, FL (897 mi)
We appreciate the company helping transport our fur babies to Florida, and overall it was a decent experience. Some delays were due to weather, which we understand, though arrival times changed a few times, making planning difficult. We were also told our dogs would be the only ones onboard, but other dogs were already in transport, which was concerning since our dogs are very small. This isn’t to bash the company, just to share our experience. We’re still thankful for their help getting our dogs safely transported.
60 lbs Pitt Bull Terrier from Pleasant Hill, CA to Oakdale, MN (2035 mi)
It ended up taking a while for Elsa to arrive but it turned out to be the best to reset her reactivity! Patty spent extra time at the destination to help ensure a smooth transition.for us. We are more than impressed!
74 lbs Labrador Retriever from Herriman, UT to Rock Hill, SC (2061 mi)
Howells Pet Trans was magnificent. I got three pictures a day of my happy labradors. There seemed to be a very kindness in the driver. And we were told in plenty of time when they would be at my house. It’s just been excellent. They actually had more fun than I did flying first class on Delta. Next time I’ll go with Howells across country.
73 lbs Boxer from Tucson, AZ to Framingham, MA (2637 mi)
Gina did a wonderful job transporting our dogs. She was very conscious of the stress animals experience during travel. Her van setup was clean and had areas to accommodate our larger dogs in comfort. She was able to meet our travel requirements and delivered two happy dogs to us. Many thanks. We would book with her again without question.