CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Goldendoodle from Phoenix, AZ to Littleton, CO (824 mi)
James did a great job bringing our dog home. Right on schedule.
Pets and Animals from Robesonia, PA to Dallastown, PA (61 mi)
Best service ever! Would do it again and again. Competent, professional, gracious and with an abundance of love for these animals. Melissa was in contact with me for the whole drive and sent me a link to track the whole trip. Sent a sweet video of her snuggling and giving my little bun some love before he went in the carrier. I felt like she was as delighted to spend the time with him as I was to receive this beautiful guy. Thank you Melissa, thank you Papi's! Highly recommend!!!!!!
100 lbs Dogo Argentino from Saint James, MO to Dixon, CA (1978 mi)
Carla did an amazing job with my dog Duke. She made sure to keep us updated on how he was through the whole process.
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1 lbs Chihuahua from Red Bluff, CA to Stanley, WI (2127 mi)
Updates provided throughout the travel and photos. Delivered my daughter's Christmas present safe and happy.
8 lbs Cat from Henderson, NV to South Bend, IN (1846 mi)
Well, we ended up having to cancel the service and unfortunately lost our deposit, the experience was great. The communication was fantastic and I would definitely use their service again.
16 lbs Cavalier King Charles Spaniel from Clinton, SC to Hawley, PA (743 mi)
Lisa was fantastic with our Theo. She was very communicative and took good care of our little fur baby. She was also patient when I was running behind a few minutes. Definitely 5 stars and would highly recommend
19 lbs Cat from Edinburg, TX to Tuckerton, NJ (1953 mi)
Brad provided excellent service. He was a great communicator, flexible, and very personable. All my pets arrived safely and I was very satisfied with how he conducted the entire trip - from pickup to delivery. I would not hesitate to use his services again. I highly recommend Brad to anyone thinking of hiring a transport service to move their pets. Thank you, Brad!
52 lbs American Staffordshire Terrier from Las Vegas, NV to Roberts, OR (877 mi)
We are thrilled with Patty’s service! She was wonderful with Marylin, making her comfortable and checking in with us every couple of hours. Patty went above and beyond to make the trip in one day! Marylin (a shelter pup who has been through a lot!) arrived happy and safely! Thank you, Patty! (And Patty’s sweet pup Georgia!)
45 lbs Carolina Dog from Apple Valley, CA to Leonia, NJ (2705 mi)
She went above and beyond for my pup . She kept me updated everyday and sent video or pictures. She was so sweet and treated my boy with such kindness. I’m so lucky to have found her . I could not imagine trusting anyone else.
68 lbs Labrador Retriever from Windham, NY to Syracuse, NY (151 mi)
Ally was outstanding – hands down the best pet transporter we've ever used! She brought our cherished foundation dam from the Catskills past Syracuse with flawless communication: quick replies, constant updates the whole way. Zero stress for us. Ally is friendly, honest, professional, and genuinely loves dogs – she spoiled our girl with breaks and tender care, treating her like family. Reliable, kind-hearted, and truly exceptional. 10/10 – book her! Thank you, Ally! 🐾❤️
50 lbs Mixed Breed from Hoboken, NJ to Irvine, CA (2791 mi)
Super fast transport, constant communication, great pricing. Excellent company and services provided, thank you
50 lbs Mixed Breed from Los Angeles, CA to Jacksonville, FL (2416 mi)
JoDee was wonderful! I was nervous to send my 1 year old pup across the country with a stranger, but when she arrived my pup was at ease and pretty much leapt into her car! She sent updates along the way and was very easy to communicate with. She clearly loves dogs and is a very kind lady. I could tell - because my pup responded to her immediately and we were both super comfortable. Thanks again - JoDee!!
6 lbs Mixed Breed from Fort Worth, TX to Scranton, PA (1542 mi)
Christina is amazing! I truly appreciate her taking care of my puppy along the trips, keeps me updating! I would definitely use her next time for my dog or recommend anyone to use her to transportation your dogs! Thank you so Much! God Bless for what yall do! ❤️
60 lbs Mixed Breed from Sacramento, CA to Oklahoma City, OK (1633 mi)
**THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
57 lbs Labrador Retriever from Atlanta, GA to Tampa, FL (458 mi)
Perfect pickup and good communication. Little traffic delays but to be expected sometimes.