CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

48 lbs Siberian Husky from Visalia, CA to Magnolia, TX (1737 mi)

Darius was absolutely incredible. Easy to work with and kept us updated the whole way with pictures and location. Took great care of our sweet Maggie! Highly recommend!

7 lbs Catahoula Leopard Dog from Bastrop, LA to Oceanside, CA (1709 mi)

With such a long journey (Louisiana to Socal) I was nervous! With a brand new puppy so much can come up. Heather took initiative on arranging/updating times for the pickup of our puppy from the breeder. She kept me updated with concerns, tidbits and images along the way, and truly went above and beyond. I would HIGHLY recommend booking her services.

Powerboats & Motorboats from Hot Springs, AR to Alpine Meadows, CA (1910 mi)

Amazing----on time, GPS tracking and great communication trailering a boat. Flawless. Thanks Rick!

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Won by RKRichards Transports for $1400.00
41 lbs Border Collie from Sacramento, CA to Lebanon, NJ (2795 mi)

Great service and communication with pictures of dogs on route. Dogs taken door to door cross country.

Won by Transporter Tinisha! for $500.00
24 lbs American Bully from Austin, TX to Jacksonville, FL (1034 mi)

Tinisha was great! With this being our first transport she answered all our questions and made the transport experience awesome. She sent updates along the way as well. Will definitely be using her and recommending her to everyone.

Won by PetMove for $2200.00
Boxes from Richmond, CA to Fort Pierce, FL (2930 mi)

The driver never provided any service to me

36 lbs Mixed Breed from Port Jefferson Station, NY to Littleton, CO (1862 mi)

Sanderson's Pet Transportation were absolutely wonderful. They kept me updated throughout the entire trip, even sending pictures and videos. Sabrina set my mind at ease from the moment she picked up my dog. I highly recommend using Sandersons for any long trips or moves.

Won by K9Lives Transport LLC for $400.00
10 lbs Yorkipoo from Baltimore, MD to Green Cove Springs, FL (786 mi)

Amazing service! Answer all my questions (and I had a million), great comunication after puppy was picked up. I couldnt thank you enough for how easy you made this process! I recommend you use them 100%

Won by C.J.'s Pet Delivery for $1000.00
60 lbs Belgian Malinois from Valley Head, AL to Littleton, CO (1313 mi)

Great communications. Very loving toward the fur babies. Prompt delivery. Extremely professional. Not much else you could ask for. Thanks CJ

Won by AAA Pet Transport for $350.00
9 lbs Cat from Kirksville, MO to Colorado Springs, CO (746 mi)

Serena was fantastic. Quick delivery and constant updates all along the way with my kitten. My baby arrived safe and secure. Serena has a very nice vehicle and she had her in a nice carrier inside a crate for added security. She took good care of my kitten. Serena was pleasant and definitely an animal lover. I highly recommend her to anyone needing a secure and caring pet transporter.

Won by 4LF Kennels LLC for $850.00
42 lbs Goldendoodle from Sacramento, CA to Egg Harbor City, NJ (2854 mi)

Kept us in the loop throughout the entire trip, including delays. Remained transparent and will definitely recommend to anyone looking to transport their fur babies!

Won by Dawg Gone Pet Transport for $800.00
100 lbs German Shepherd Dog from New York, NY to Celina, TX (1538 mi)

If I can give these people a rating below 0, I would. They gave me July 1st to July 4th from NY to Texas. I said ok.. the driver would give me an ETA and would not show up or give me a notice to tell me they’re late. They ended up coming July 5th at 9PM. My dog was squeezed in a hundai with other dogs in crates. My dog had lost so much weight. There was a spot of dirt on his backside. So I figured it was just dirt. After they left and my husband and I were cleaning it- it turned out to be an infection from the car because the dog was laying down on the same spot for 5 days. We took him to the hospital right away.. there were infections on his back side, tail, and both of his back feet. They did blood work and urine tests, the dog was dehydrated, and was not fed at all for 5 days. The tests ended up costing us over $1000. I tried calling Danielle (boss) and Annie (the driver)- no one picked up.. I texted both of them and left them voicemails, never heard back to this day. Also, his name tag and Apple AirTag were stolen off of him. PLEASE DO NOT HIRE THESE PEOPLE!! They are the worst! My dog was mistreated and was starved. They will not bring you your pet at the time they tell you because they would rather take more jobs (pets) to make more money. They don’t care about anything else! YOU PEOPLE ARE DISGUSTING HUMANS WITH FAKE REVIEWS- YOU’RE NOT DOG PEOPLE LIKE YOU STATED!

Won by Geoff & Leslie C for $1000.00
18 lbs Border Collie from Lincoln, RI to Nashville, TN (1072 mi)

We had an extremely positive experience with Geoff & Leslie! It could not have been smoother. My primary concern was that the person I was in contact with to setup the transport of our dog was actually the person making the trip, and they were, from door to door, and plenty of communication in between to confirm arrival and comfort of our dog. I must have been contacted by at least 40 drivers during this process, and when I came across the reviews for them, I knew they were the best fit, both in terms of their transparency of the process, their timely communication, and the actual delivery of our dog. If in the future we ever need transport like this, I'm reaching out to them first!

Won by Zoomies VIP Pet Taxi for $1000.00
29 lbs Shetland Sheepdog from Salt Lake City, UT to Salem, OH (1783 mi)

Perfect transport and wonderful photos and updates along the way and safe . Wonderful Customer service.

Won by LoadMaster Group Inc for $689.00
Cars and Light Trucks from Waukon, IA to Cartersville, GA (905 mi)

Everything went okay. Load master was communicative during the process