CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
65 lbs Golden Retriever from Herriman, UT to Hall, MT (506 mi)
Sean did a wonderful job. He transported my boys from SLC to Montana and he gave regular updates. His communication was 10/10 and he was very friendly to chat with at drop off.
45 lbs Goldendoodle from Gladwin, MI to Jacksonville, FL (1139 mi)
TJ did a wonderful job. He was knowledgeable on handling dogs. He gave picture updates regularly and shared his location with me for the entire trip. I am very impressed with his service!
30 lbs Cane Corso from Stockton, CA to Brentwood, TN (2262 mi)
Couple of paws was great. Received pictures a couple times a day and they did everything they said they would do with no surprises. If you texted them they responded. Thank you so much and will definitely use them again.
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20 lbs Boston Terrier from North Fort Myers, FL to Spring Hill, FL (183 mi)
D.H was very quick to respond to our messages and brought our dog on very short notice to us. Thank you very much. Highly recommended.
4 lbs Dachshund from Hendersonville, NC to Freeport, FL (486 mi)
Danny was amazing !! Picked my brand new pup up and got her to me safe and sound !! Communication was incredible ! What a blessing ! Thank you !!
22 lbs Miniature Poodle from Murfreesboro, TN to Tomball, TX (804 mi)
âď¸âď¸âď¸âď¸âď¸ Michael was absolutely wonderful! His communication throughout the entire trip was excellentâhe kept me updated and even called so I could talk to my dog to comfort her during the 12-hour ride. Our dog is very timid and not friendly with strangers, but she arrived safe and calm thanks to his care and patience. He was punctual, professional, and clearly loves what he does. I would highly recommend Michael to anyone looking for a trustworthy, compassionate pet transporter!
40 lbs Mountain Cur from Honolulu, HI to Indianapolis, IN (4343 mi)
Excellent communication. If youâre shipping your pet from Hawaii or to Hawaii, Tricia is the only real answer. Could not be happier with the experience!
5 lbs Cat from Century, FL to Davenport, FL (471 mi)
Amanda was easy to work with, a good communicator, and gave me frequent updates. I'd definitely book her again!
11 lbs Cat from Scranton, PA to Ortonville, MI (576 mi)
Heather was terrific! Right from her first interaction with me through messaging, I knew I trusted her. Heather was accommodating, kind, timely, and affordable. My new feline family member arrived happy and calm; not stressed or fearful; To me, that says a lot about her ride to here. I recommend Heather Y. I am grateful for her services and for her good care of Mimi.
45 lbs Rottweiler from Athol, ID to Idaho Falls, ID (496 mi)
Great to work with, she treated our Rottweiler like one of her own. Easy to get ahold of and she was great at getting us updates throughout the trip.
73 lbs Dalmatian mix from Fairfield, CA to Fortuna, CA (257 mi)
She was great! On time and very caring.
1 lbs Maltese from Candler, NC to Kinnelon, NJ (704 mi)
Todd was amazing through the whole journey!! He always was in contact with me and made the delivery of my pup so easy. He was very loving and he took good care of my small Maltese. I knew my Maltese was in good hands with Todd and I would definitely use him again! I canât thank him enough for his wonderful service.
5 lbs Goldendoodle from Eastpointe, MI to Weymouth, MA (720 mi)
Heather is amazing! She got our puppy safely and quickly to his location.
12 lbs Cat from Tallahassee, FL to Searcy, AR (656 mi)
Very compassionate care for my pet on a long trek across the U.S. I was grateful for the genuine concern for my pet's well-being and unsolicited updates on her progress. Consummate professional.
60 lbs Pit bull from Long Beach, CA to Albany, NY (2834 mi)
What an amazing experience. If youâre worried about sending your pet with a stranger then Russ is your guy. He reassures you every step of the way. He drove my pit bull 2800 miles and I had pictures of him every night and morning. He picked him Up promptly and dropped him off ahead of schedule. You can tell he cares for animals and he is thoughtful to their owners too. I thought it was a little expensive when I booked the trip but now I believe Russ was worth every penny. Every time I asked if he could do something he politely answered yes. Donât hesitate, hire Russ and youâll be happy you did.